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The Falstaff in Canterbury

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The Falstaff in Canterbury
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961 Reviews from our TripAdvisor Community

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Showing 880: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

From the entrance bar area restaurant looks divine Rooms comfortable enough but small and old After arriving back to the after dinner hotel bar was packed no room to sit anywhere and they don't care if you are staying there.. staff not very helpful Breakfast was good but on a cold December morning they had the main door opened the...

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Helpful?
1Thank walshy123456
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear ‘walshy123456’ Thank you for your feedback, which we were of course saddened to read. Customer service is of primary importance at The Falstaff so we were surprised to read your comments and we would like to assure you that we would never intentionally offend or distress any of our guests. We’re very sorry to hear that pigeons entered the...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel is in a very busy location but close to the very beautiful Canterbury cathedral, Westgate and the high street. There are number of nice restaurants nearby. The hotel itself is very quirky and I loved it. The room was very clean with nice and comfortable bedding. The hotel staff was very helpful specifically the reception. The hotel bar...

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Helpful?
Thank Abhi S
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'Abhi S' Thank you very much for taking the time to share your experience. We're delighted to hear you liked our location and that your room was comfortable and clean. We'ave taken your constructive comments on board and we hope you'll come and stay with us again soon! With best wishes The Falstaff in Canterbury

Gladstone, Australia
Reviewed 1 week ago

The hotel itself seems to be very popular with locals and visitors alike. Perhaps, because our visit was in January, the restaurant was not serving evening meals. Luckily, because of the central location of The Falstaff, there are several pubs, cafes and restaurants in close proximity. While the hotel seems to have been refurbished, our room obviously had not been....

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Helpful?
1Thank Susan B
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'Susan B' Thank you for your kind and candid feedback. We are glad you liked our central location and as you say there are many bars, restaurants and cafes to choose from within close proximity of the hotel. We have taken your comments on board with regard to our rooms. We're pleased to hear breakfast was good and that...

Saumur
Reviewed 1 week ago

We had a couple of nights in this hotel for a short visit to Canterbury. We were pleased with our room which was large, as was the bed, and very comfortable. Breakfast was everything we could have wanted and the service was good. The hotel is close to the centre and a pleasant walk away to the carthedral and other...

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Helpful?
Thank maggie w
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'maggie w' We were thrilled to read your feedback. Thank you so much for taking the time to leave it. We're delighted you had a comfortable stay, that you enjoyed breakfast and our convenient city centre location and that you found your stay to be good value for money. We look forward to seeing you again soon! With best...

Tilburg, The Netherlands
Reviewed 1 week ago

This hotel is great for your stay in Canterbury. It's located in the town center (2 mins. walk from the High street!) and they offer free parking at the hotel. Breakfast is freshly cooked and it's a full English and continental breakfast. The hotel itself is from the 15th century, but the rooms are very comfortable and the beds are...

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Helpful?
Thank Ronaldrombouts
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'Ronaldrombouts' We were delighted to see your feedback, thank you! We're glad to hear you liked our convenient city centre location and complimentary parking. We are especially pleased to hear that you enjoyed friendly service. Please come and see us again soon! With best wishes The Falstaff in Canterbury

Reviewed 2 weeks ago via mobile

A gem after renovations with a busy bar and fair food. Large selection of wines md worth asking for help. Chose your room according to needs as they vary. Parking is a huge plus and location perfect. We always get looked after but booking way ahead matters for weekends especially theatre and returning student return dates. (Eat at Chapmans Fish...

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Helpful?
1Thank Neil S W
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'Neil S W' We very much appreciated your continued loyal custom. Thank you for taking the time to leave your kind feedback here. We look forward to welcoming you back next time! With best wishes The Falstaff in Canterbury

Whitstable, England, United Kingdom
Reviewed 2 weeks ago

Having enjoyed a Christmas day lunch here many years ago we were optimistic of a good experience for a very English afternoon cream tea. We were not disappointed. From the actual tea to the scones, sandwichs and cakes everything was first class. The service was exceptional. Although we did not stay overnight it was clear that this was a very...

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Helpful?
Thank John A
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'John A' We were thrilled to read your feedback, thank you so much for taking the time to share your experience! We're are delighted to hear how much you enjoyed your afternoon tea and that service was exceptional. Please come and see us again soon! With best wishes The Falstaff in Canterbury

South Carolina
Reviewed 2 weeks ago

Location is great and actually not that difficult to find. A five minute walk to the Cathedral. Service was friendly and attentive. The front desk was very outgoing. The interior was a combination of old and new and it really seemed to work. The breakfast was huge and all you could eat. Parking was provided and was literally just out...

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Helpful?
1Thank Dorkon22
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'Dorkon22' We were delighted to see your kind and candid feedback, thank you! We're pleased to hear that you had a good stay with us, that you appreciated our location, complimentary parking and good service from our front desk. With best wishes The Falstaff in Canterbury

Sweden
Reviewed 2 weeks ago via mobile

Fantastic hotel, really friendly staff and very professional. Great location for everything you need to see and do within Canterbury. Very well stocked bar with many variations of spirits. Great cocktails with lovely bar staff.

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Helpful?
Thank BurtFernando
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'BurtFernando' We were all thrilled to read your very kind feedback. Thank you so much for taking the time to leave your review here. We hope to see you again soon! With best wishes The Falstaff in Canterbury

Leicester, United Kingdom
Reviewed 3 weeks ago via mobile

My wife and i stayed for two nights just before Christmas 2016. It was our first time in Canterbury and wanted a comfortable, well located hotel and this delivered on all counts. The price for the standard of the hotel was superb (in my opinion). It's in a great location for exploring Canterbury and has its own car park which...

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Helpful?
1Thank markymark75
Falstaff_Canterbury, Guest Relations Manager at The Falstaff in Canterbury, responded to this review

Dear 'markymark75' We were really thrilled to see your feedback, thank you! We're so pleased to hear that you enjoyed your stay and that you found our staff friendly and the hotel good value for money. We hope you'll come and stay with us again soon! With best wishes The George in Rye

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more   less 

Additional Information about The Falstaff in Canterbury

Address: 8-10 St. Dunstans Street, Canterbury CT2 8AF, England
Region: United Kingdom > England > Kent > Canterbury
Price Range: €71 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Falstaff in Canterbury 3*
Number of rooms: 45
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Also Known As:
The Falstaff In Canterbury Kent
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Questions & Answers

Here's what travellers have asked, with answers from The Falstaff in Canterbury staff and other travellers.
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Questions? Get answers from The Falstaff in Canterbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't accept rooms 5 AND 6.”
 of 5 bubbles lisamarie26122016, 5 Dec 2016 | Read review
“Maybe ask for a room away from the front of the hotel.”
 of 5 bubbles deford, 20 Nov 2016 | Read review
“Hard to help as we were relocated without permission!”
 of 5 bubbles 7777Fiona, 19 Nov 2016 | Read review
“Noisy facing main high street.”
 of 5 bubbles angela5566, 12 Nov 2016 | Read review
“Unless it is a short stay go for a bigger room.”
 of 5 bubbles ingrida260, 12 Nov 2016 | Read review
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