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Mercure St Albans Noke Hotel

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Traveller (78)
Room & Suite (42)
Dining (14)
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Overview
  • Excellent22%
  • Very good31%
  • Average23%
  • Poor13%
  • Terrible11%
Travellers talk about
“leisure club”(10 reviews)
“superior room”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (881)
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1 - 5 of 865 reviews
Reviewed 2 days ago via mobile

I’ve been a member of the Spa at this hotel since January. Billed as a luxury spa, I use the swimming facility twice a week or more - often chatting to hotel guests who are as brasses off as the regular users because the management...More

Thank SECStAlbans
Reviewed 3 days ago

From the outside this property looks interesting, although it's by the side of a busy intersection on the A405. Inside, it's quite dated and tired as was the service (slow). The room was on the shabby side with scratches and dents in the walls and...More

Thank natbrown75
Reviewed 4 days ago

Rooms are small and dark by modern standards - more B&B than hotel. There's no hallway to act as a buffer for sound from the corridor so all passing foot traffic feels like they are right next to you in bed. The fittings are tired...More

Thank travellingcherry
Response from BobBowry, General Manager at Mercure St Albans Noke HotelResponded 3 days ago

Hi there, Thank you for your feedback. It is very much appreciated. I just wanted to let you know that we currently have both our maintenance team and a group of contractors in improving the basics in the room as this is something well within...More

Reviewed 5 days ago via mobile

We stayed here while visiting the Harry Potter studios, it’s a good location as it’s only 10 minutes away and it’s clean and comfortable. We were welcomed nicely and the room was comfortable. Rooms are basic but clean and breakfast was hot and a buffet...More

Thank Shelly O
Response from BobBowry, General Manager at Mercure St Albans Noke HotelResponded 3 days ago

Hi Shelley, Thank you for taking the time out to write your review. Your feedback is very much appreciated and I hope to see you again in the hotel again very soon. Regards Bob Bowry General Manager

Reviewed 6 days ago

From the outside the hotel looks good but the inside is quite dated, especially our room which was very shabby, holes in net curtain, white towels that were not very white, paintwork scratched and the décor and furnishings not up to par. Also i cannot...More

Thank PAJERO6968
Response from BobBowry, General Manager at Mercure St Albans Noke HotelResponded 3 days ago

Thank you for your constructive feedback, it is very much appreciated. We currently have our maintenance team and a different number of contractors gaining access to the rooms to improve them and fix a few outstanding issues that we are having with them. This process...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$69 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (42)
Dining (14)
Questions & Answers
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vena2808
23 May 2018|
AnswerShow all 2 answers
Response from SevenoaksSinjun | Reviewed this property |
Hi, I cannot recall how much we paid. It is very hard to find any details on the web too. They have a nice formal 'Noke' restaurant or you can have an informal dinner at a table in the 'Oak & Avocado' bar. We ate in the bar... More
1
Vote
Elizabeth C
7 October 2017|
AnswerShow all 2 answers
Response from Jo D | Reviewed this property |
Sorry but I don't know try calling them.
0
Votes
Room Tips
"Unknown as rooms not used"
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"some rooms dont have A/C"
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"Most rooms are at the rear of the hotel, away from the function rooms and roads"
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"ask to be far away from function rooms"
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