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Mercure St Albans Noke Hotel

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718 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Stevenage, United Kingdom
Reviewed 1 week ago NEW

We decided to go her for the Boxing day buffet with family and friends, we were not disappointed. From the moment we went through the front door we were met by lovely people, from reception staff to the general manager nothing was too much trouble for them. The Christmas atmosphere was simply lovely, decorations were beautiful and the buffet food...

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Helpful?
Thank sharonj572
Gloucester, United Kingdom
Reviewed 1 week ago via mobile

Stayed with several work colleagues disappointed with restaurant colleague ordered sea bass and unfortunately received another type of fish , however they very kindly offered a round of drinks as a complimentary gesture. Lovely staff especially Gwyn very attentive and Amy was also lovely

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Thank Jules010203
Ilkeston, United Kingdom
Reviewed 2 weeks ago

The hotel is in a good location , however acess in & out can be challenging at peak times .Its Restauraunt food was good and dprompt service Rooms are a little on the small and dated, did feel with just myself on the room that it was cramped, single beds are unusual feature vs more modern hotels this could be...

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Helpful?
Thank Adhoc65
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi There, Thank you for your review. We are having refurbishment talks with the owners at this moment in time and I hope that as a result, the issues you have mentioned will be resolved as part of the refurbishment plans. I hope this means that we can expect you in the hotel again some time soon. Regards Bob Bowry...

Liverpool
Reviewed 3 weeks ago via mobile

Just stopped overnight on the way to . London and I must say I am pleasantly surprised by this hotel. It is very clean and tidy and the rooms are immaculate although the shower could do with an update. The food is lovely and lots of choice for breakfast and the bonus is the leisure suite, really nice pool and...

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Helpful?
4Thank CarolLiverpool
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Carol, Thank you for taking the time to write such a lovely review. your words are very much appreciated and I am sure the team will be delighted with the comments you have made about them. Thank you again. Your feedback will be taken and we have a refurbishment starting soon where I hope you will notice the improvements....

Reviewed 3 weeks ago via mobile

One night stay into Xmas 🎄 eve, upgraded to superior room, friendly staff, good breakfast, quiet and comfortable! Swimming pool lovely, all round a great stay, will definitely be back again next year!!!

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Helpful?
1Thank David G
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi David, I loved reading your feedback. Short, sweet and very positive. thank you for taking the time out to write your review, your words are very much appreciated. We look forward to seeing you in the hotel next year. Regards Bob Bowry General Manager

Hartlepool, England, United Kingdom
Reviewed 5 weeks ago

We were a party of nine celebrating my sons 21st our age range from 11 to 81 this hotel had something for everyone. It was a great location and very easy to get to, the pool and spa area were immaculate and very enjoyable, the rooms were good,though the pillows were the most uncomfortable pillows ever, everyone single on of...

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2Thank Pam T
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Pam, Thank you very much for you honest feedback. I am really pleased that you found the hotel to be good in the main. I can only apologise that the pillows were poor. We do offer 3 types of pillow but the other types are on request so please bear that in mind for your next visit. I will...

London
Reviewed 5 weeks ago via mobile

Nice venue to stay and celebrate something. Rooms are quiet and nice size. Receptions staff is efficient too. Lovely croissants as a refreshment being served during conferences, make sure you try them.

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1Thank Ingverinka
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Ingverinka, Thank you for taking the time to write such a lovely review. I know what you mean about the croissants...they are gorgeous! We look forward to seeing you again at the hotel...Happy New Year to you. Regards Bob Bowry General Manager

Tyne and Wear
Reviewed 13 December 2016

We stayed here 9th and 10th December, our room was clean with little added extras. The staff on reception were really lovely as were the bar staff, nothing was a bother for them. Our only downside was a member of staff in the Leisure Centre (I think she may have been the cleaner). It was raining heavily on Saturday night...

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Thank SpiderMam
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, I love your review name by the way. Thank you for writing such a lovely review, it is always lovely to hear when the team have delivered such great service as this is something we pride ourselves on so it is always nice when this is recognised. I really do apologise for the leisure club team not going...

Wokingham, United Kingdom
Reviewed 12 December 2016 via mobile

A conveniently located hotel just off junction 21a off the M25, it is a great meeting place. Inside it is a very plain hotel but it is quite clean and serves tea & coffee quite promptly. Haven't actually stayed there but looks fine

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Helpful?
Thank Tony B
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Tony, Thank you for your comments. I am glad you enjoy the tea and coffee and the service is to your liking too. I hope that this means when you are looking for a venue to stay in whether it be for a meeting or a good nights sleep, The Noke will be at the top of your list....

London, United Kingdom
Reviewed 11 December 2016

Nice hotel. Spa and gym. Lovely food. Sadly we chose a night when the hotel was holding a couple of Christmas party nights. This meant that our dinner choices were bar food in a noisy, crowded bar full of partying people or dinner in our room. We had thoughts of a romantic meal in the hotel, but found we didn't...

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Helpful?
Thank Karen E
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Karen, Thank you for taking the time out to write your review. I can only apologise for the fact that the Christmas party season has interfered with your enjoyment of the hotel and appreciate the comment that there should have been something on the website explaining this to guests. We will ensure for future events this is updated where...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more   less 

Additional Information about Mercure St Albans Noke Hotel

Address: Watford Road, St Albans AL2 3DS, England
Region: United Kingdom > England > Hertfordshire > St Albans
Price Range: €62 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure St Albans Noke Hotel 4*
Number of rooms: 110
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Also Known As:
Thistle St Albans Hotel St. Albans
Noke Hotel St Albans
Thistle St Albans Saint
Mercure St Albans Noke Hotel England
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Questions & Answers

Here's what travellers have asked, with answers from Mercure St Albans Noke Hotel staff and other travellers.
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Questions? Get answers from Mercure St Albans Noke Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel”
 of 5 bubbles 107sidneyb, 11 Dec 2016 | Read review
“Easy access to J21a of M25!”
 of 5 bubbles richardjF7643KW, 23 Nov 2016 | Read review
“We normally ask for a quiet room.”
 of 5 bubbles chrisH1935WZ, 10 Nov 2016 | Read review
“Upper floor doesn't have a lift and room was tatty, lower room was very noisy.I would only stay here as a last resort.”
 of 5 bubbles Semoi, 31 Oct 2016 | Read review
“Top floor, away from fire exits”
 of 5 bubbles kathyrand0lph, 24 Oct 2016 | Read review
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