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Mercure St Albans Noke Hotel

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732 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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Hythe, United Kingdom
Reviewed yesterday NEWvia mobile

Enjoyed an overnight stay whilst visiting friends locally. Room although a little dated & bed were comfortable and clean. Food, especially breakfast was of a good quality and staff in bar/restaurant were friendly. Pool, jacuzzi, sauna, steam room and gym were a great extra that we made the most of. Altogether an enjoyable stay.

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Helpful?
Thank Sharon C
Oxford, United Kingdom
Reviewed 3 days ago NEW

Stayed one night at The Noke. Hotel well located with plenty of parking. Team very friendly with all the right information being given in order for us to enjoy our stay. . Used the pool in the morning before it got busy and was a great way to start the day. Breakfast was great, lovely atmosphere with plentiful selection and...

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Thank Elle G
Reviewed 4 days ago NEWvia mobile

Booked this hotel as part as a trip to the Warner Brothers Studio Tour (which was only a 10 minute drive away). Good points - clean, friendly reception staff, sufficient free parking, reasonable sized room with a good bathroom, prompt room service, leisure facilities including a decent sized pool for a hotel which children can use from 9:30am to 6:30pm....

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Thank Cakeyourday
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, Thank you for taking the time out to send me your balanced feedback following your recent stay with us. I think you have raised some really valid points that I know we can act on to improve our service going forward. I hope you enjoyed Warner Brothers though and look forward to welcoming you back to the hotel...

Milton Keynes, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stopped for a business meeting as it is close to M1 and M25. Service was slow and room was noisy and uncomfortable. Coffee was just about drinkable. Beginning to wish I had chosen Starbucks across the road!

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Helpful?
Thank PeterBOrner
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Peter, I am sorry that you had an unpleasant stay with us recently. The service is normally one of our strong points but clearly this was not the case for your stay. I really so apologise and hope that it wont put you off staying here with us again as I know that we are better then the way...

Reviewed 5 days ago NEW

We used bookings.com and thought for a Mercure that £55 was a very good price...how wrong we were! Our first experience of the hotel was having to wake through a haze of cigarette smoke. The smoking area is outside the main entrance! We got to the room and realised whu we had only paid £55. The room was in desperate...

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Thank WitneyChris
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Chris, Many apologies that your recent stay was not as good as it should have been. We really do try and ensure that when we have events on at the hotel, that we move the guests away from the party area but when we have a full hotel we appreciate there may well be a little noise pollution hence...

Reviewed 5 days ago NEWvia mobile

Visited here due to the proximity to Harry Potter world which was only a 10 minute drive away and also with the hotel having a pool etc. The room was adequate for our needs but the bed was a little bit too hard that's the only negative really. The leisure facilities were good nice size pool, jacuzzi, steam room and...

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Helpful?
Thank nezzaman70
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, Thank you for writing such a lovely review on the hotel. I am delighted that you liked the food (chef will be delighted) and the leisure facilities and apologise that the mattress was a little hard. It must have been a new one that hasnt settled yet. I hope you stay with us again soon. Regards Bob Bowry...

Barnstaple, United Kingdom
Reviewed 6 days ago NEW

Review collected in partnership with Mercure Hotels
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Thank FrenchFusion
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Watford, United Kingdom
Reviewed 1 week ago

Huge Traditional Afternoon Tea for 1 in lovely dining room setting. Very considerate & attentive staff. They happily swapped the salmon finger sandwich for roast beef and when they found out it was my birthday produced 2 champagne glasses of Proscecco. Tea consisted of 4 filling sandwiches without crusts on brown & white, 4x Fruit & Plain sweet scones with...

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Thank Lynne D
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Lynne, First of all happy birthday! I am really pleased that you had a great experience with us on your special day and will ensure I thank the team for being part of it. I hope to see you again for another afternoon tea soon. Regards Bob Bowry General Manager

Dublin
Reviewed 1 week ago

Had a double room booked and had arranged to arrive early . On arrival was met by a very friendly staff member (Luke) he said our room wasn't quite ready but if we liked he could offer us an upgrade if we returned a short while later. We did, and there was a tiny delay but eventually the room was...

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1Thank Wigan1
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi There, Thank you for taking the time to write such a lovely review and mentioning that Luke was a star. It is always nice to hear and I will ensure I thank him personally for delivering such great service. We look forward to welcoming you back to the hotel again very soon. Regards Bob Bowry General Manager

Reviewed 2 weeks ago via mobile

So check in is at 2... we arrived at 1045 and the concierge Luke couldn't have been nicer. Had a chat about football with my partner and then said if we came back at 1345 he'd upgrade us into a suite! So we came back at 2 and the room wasn't ready so we were offered comp drinks. When we...

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1Thank LDNBBY
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, Thank you for sharing your comment regarding Luke. It is great to hear that Luke has been a star and we certainly do recognise this but it is always nice when a guest reminds us of this too. I am really pleased that you enjoyed your stay and look forward to welcoming you back to the hotel again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more   less 

Additional Information about Mercure St Albans Noke Hotel

Address: Watford Road, St Albans AL2 3DS, England
Region: United Kingdom > England > Hertfordshire > St Albans
Price Range: €65 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure St Albans Noke Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Thistle St Albans Hotel St. Albans
Noke Hotel St Albans
Thistle St Albans Saint
Mercure St Albans Noke Hotel England
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Questions & Answers

Here's what travellers have asked, with answers from Mercure St Albans Noke Hotel staff and other travellers.
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Questions? Get answers from Mercure St Albans Noke Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call before you arrive, they are very accommodating.”
 of 5 bubbles Wigan1, 13 Feb 2017 | Read review
“go to another hotel”
 of 5 bubbles 107sidneyb, 11 Dec 2016 | Read review
“Easy access to J21a of M25!”
 of 5 bubbles richardjF7643KW, 23 Nov 2016 | Read review
“We normally ask for a quiet room.”
 of 5 bubbles chrisH1935WZ, 10 Nov 2016 | Read review
“Upper floor doesn't have a lift and room was tatty, lower room was very noisy.I would only stay here as a last resort.”
 of 5 bubbles Semoi, 31 Oct 2016 | Read review
5 of 5