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Hertford House

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Traveller (31)
Room & Suite (13)
Dining (6)
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Overview
  • Excellent30%
  • Very good25%
  • Average18%
  • Poor11%
  • Terrible16%
Travellers talk about
“third floor”(6 reviews)
“upon check”(5 reviews)
“sat night”(5 reviews)
Free Wifi
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
Free Parking
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)
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84
74
53
33
47
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All reviewsthird floorupon checksat nightunder one roofquiet manfew occasionsstaff were fantasticdown stairspoached eggslight sleeperbreakfast was includedbar downstairswaiting staffmulti storeycentre of townfull englishparty
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1 - 5 of 291 reviews
Reviewed 4 days ago

I stayed here last month and did not have a good night's sleep. My room was at the front of the hotel and the noise from passing traffic made it difficult to get to sleep. I was then woken early by various delivery vehicles etc....More

Thank Pete D
Reviewed 1 week ago

I stayed in this hotel last night (Saturday) with a group of friends visiting Hertford for a friend's birthday. We all received emails informing us about there being a resident DJ night - with loud noise till 2.00am. However, after that finished the noise from...More

1  Thank Hepsybar
Response from Wendy S, Owner at Hertford HouseResponded 1 week ago

Dear Hepsybar, Firstly, thank you for taking the time to advise of your recent stay at Hertford House Hotel and bringing this to our attention, without feedback like this we would be unable to improve upon our services. I am sorry to hear about the...More

Reviewed 2 weeks ago via mobile

Frankly, I am disgusted by this hotel. When we arrived 'home', we discovered the building turns out to be a nightclub. It's bad enough when you discover you're staying in an area that's so noisy you can't sleep - it's worse when that night club...More

2  Thank Gemmalc87
Response from Wendy S, Owner at Hertford HouseResponded 2 weeks ago

Dear Gemma, Firstly, thank you for taking the time to advise of your recent stay at Hertford House Hotel and bringing this to our attention. I am saddened to hear that you did not enjoy your experience with us. I certainly empathise with you regarding...More

Reviewed 10 February 2018 via mobile

Like coming here the ambience is nice and food good, service a bit casual and slow. My breakfast was a bit of a disappointment today but they did to rectify the problem. Would go back it’s obviously popular.More

Thank Misde46
Response from Wendy S, Front Office Manager at Hertford HouseResponded 20 February 2018

Thank you for taking the time to leave feedback. Apologies for your experience with service today, we would like to welcome you back to Hertford House, please let me know when you plan to come back and I will reserve a table for you. Should...More

Reviewed 28 January 2018 via mobile

Booked this hotel for night away from child. Initially went to the room at around 7pm and the music had started downstairs with very loud thinking bass. Too loud to even watch TV so went out. Got back to room at 11pm and the music...More

Thank JKennedyKettering
Response from Wendy S, Manager at Hertford HouseResponded 31 January 2018

Dear JKennedyKettering Thank you for your feedback. We do try to inform every resident about the busy bar below the Hertford House. Please contact me direct to discuss your stay. Kind regards Wendy

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Best Value Properties in Hertford, United Kingdom
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (31)
Room & Suite (13)
Dining (6)
Questions & Answers
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rozzi55Orba
4 October 2016|
AnswerShow all 3 answers
Response from bargainqueen58 | Reviewed this property |
Hi apologies for the delay in responding however I've only just seen your question. Yes, there is a lift. If looking for peace and quiet I'd request a room not overlooking the main street - a narrow cobbled road but very... More
1
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rogersa
19 August 2016|
AnswerShow all 2 answers
Response from Cailash | Reviewed this property |
Hi, we traveled by train. There is no private car park but I do know that there is on street parking nearby.
0
Votes
Room Tips
"Newly decorated rooms in the old part of the hotel are lovely."
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"For peace and quiet, avoid above the bar area."
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"Rooms on the back are the quietest"
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"DO NOT have a room at the front [eg 104]"
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