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Beers was off for a start ,room wasnt the one that had been booked and was unsuitable, when this was taken up with staff ,we were made out to be liars , manager was rude has no idea how to communicate with customers .problem with...More
booked a room at this hotel on the internet. came into hereford about 9pm on train. i was on foot by myself. walked to the merton, and it looked like few lights were on as i approached. the front door was locked. there was a...More
This hotel does need a little TLC and updating, that said the staff are friendly and efficient. The room I stayed in was clean and was comfortable but just a little tired. The restaurant closed at 7.00 during my stay and the bar closed quite...More
Wanted a base for a long weekend in Hereford, nothing fancy as not much time to be spent in hotel. went by train so needed to be convenient. The Merton is excellently positioned near station and edge of town so everywhere was walkable. The Hotel...More
The plus points. This place is cheap, central and the bed and room was clean. Poor points, the staff were basically not helpful.I was literally given a key and left to it. I had to ask everything else. There was a lovely aray of signs...More