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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
My wife and I stayed at this charming, historic hotel prior to our cruise. We arrived at the hotel without most of our luggage since the airline had misplaced it. The hotel and restaurant management and staff were most helpful in first helping us attempt...More
Long time ago I came the first time to this lovely hotel. The staff is exceptionally good and very helpful. The rooms are very nicely equipped and make me feel cozy and comfortable. In the evening it's worth to enjoy a drink in the pub....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Anja B
Management response:Responded 1 August 2017
Thank you for 'highly recommending' The White Star, following your recent stay with us.
We are glad you found the staff to be accommodating and that our rooms exceeded your expectations!
I will pass on your comments regarding food and service to the team.
Thanks...More
Would definitely stay here again - pre cruise. Customer service - friendly and nothing too much trouble. Rooms - big and everything you need bed really comfy. Had a meal in the restaurant which was outstanding. When ever cruising from Southampton this is the place...More
Thank Jonewitt
Management response:Responded 2 weeks ago
Thank you so much for you for positive response.
It was great to hear that you had such a nice stay with us, I will be sure to pass on your comments to the staff and we hope that we will see you again, on...More
The photos do this hotel justice! Although the breakfast was very nice the room we were allocated had a small double bed when we specifically booked a superior king with an extra large bed which was disappointing considering it was the only reason we booked...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank iglead_224562
Management response:Responded 2 weeks ago
Many thanks' for posting your feedback on Trip Advisor.
I have noted from your booking that you did book a Superior Room and I can confirm that this is a King Size bed and am therefore disappointed that this was not what you had expected....More
Pre cruise stay! Perfect location. Close to cruise port! Awesome staff, polite, friendly and very accommodating! We stayed in room 1, the Titanic. Lovely. My favourite part was the the deep tub. Room is very clean with great amenities, bed a little too hard for...More
Thank Barills
Management response:Responded 2 weeks ago
Thank you so much for your response on the Trip Advisor feedback platform.
As General Manager, I will ensure that your feedback is passed onto the staff evolved.
I very much hope that you will consider The White Star on your return to Southampton.
Many...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms
Number of rooms
13
Reservation Options
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Response from Bethan C | Property representative |
Hi Jetoddtours, From Heathrow it is best to get the underground to London Waterloo and then a train to Southampton. It would be a short 5 minute taxi to The White Star from the station. There are alternative routes to avoid... More
Hi Jetoddtours, From Heathrow it is best to get the underground to London Waterloo and then a train to Southampton. It would be a short 5 minute taxi to The White Star from the station. There are alternative routes to avoid the underground. Hope this helps!
US$135
Ireland