We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Southampton - West, an IHG Hotel

Save
Share
Adanac Park Redbridge Lane Redbridge Lane, Southampton SO16 0YP England
Expedia.com
Hotels.com
Traveluro
Orbitz.com
eDreams
Booking.com
View all 12 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (209)
Room & Suite (46)
Dining (23)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 03/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Southampton - West, an IHG Hotel
Updated 03/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 30 hotels in Southampton
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Express check-in / check-out
Show more
Room features
Desk
Housekeeping
Sofa
Telephone
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Iron
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
1115Reviews33Q+A100Room tips
Traveller rating
  • 291
  • 390
  • 250
  • 108
  • 76
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
teriroftis wrote a review 27 Jun
London, United Kingdom154 contributions41 helpful votes
We stayed here for 1 night after a day at poultons park (3 adults 1 child) checkin was smooth and staff friendly. Room was what we needed for 1 night stay. Just one thing to note - only 2 plug sockets (once unplugging the fan and kettle) so with 3 phones to charge this was a pain! Breakfast was good! Great selection. Would recommend to others as was a good price.
Read more
Date of stay: June 2022Trip type: Travelled with family
Helpful
Share
Response from Izaskun Olarreaga, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 2 days ago
teriroftis, thanks for your comments! We're thrilled to hear you had a pleasant stay. Our team is so friendly because we have the best guests. We're pleased to hear you were impressed by the options at the Express Start buffet. See you soon! Best regards, Izaskun
Read more
debsk9 wrote a review 9 Jun
London, United Kingdom277 contributions109 helpful votes
Room wasn't clean, dusty. However that aside Greg is always so cheerful and it makes for a pleasant one night stay before our cruise. We've stayed here before and it's always busy. Breakfast was a bit of a let down with compote frozen, so I made do with other options. This won't put us off as staff are all pleasant.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Share
Tiverina wrote a review 8 Jun
1 contribution
I wasn’t going to leave a review, but after our stay we received a parking fine of £100 due to the utter incompetence of the reception staff!! We stayed one night in the hotel with two young kids on a Sunday. The room we were allocated was dirty with crumbs on the floor, which clearly hasn’t been vacuumed. The sofa bed wasn’t set up and we had to ask for bedding and towels from the reception staff. The room was incredibly run down and both the double bed and sofa bed were very uncomfortable. The lady on reception behaved like she was doing us a favour sorting stuff out for us, which wasn’t very pleasant after an already long day. //The next day, the breakfast was OK and the morning staff were helpful.// We would’ve put this all behind us (never to stay in this hotel again though) but today we received a parking fine letter of £100 because the staff didn’t enter our car registration number into their system in time. So it seems our hotel stay is the unwelcome gift that keeps on giving… When phoning the hotel about the parking fine, the lady on the phone was very helpful and reassured us that they can quickly cancel the charges for us so that’s a positive. All in all, we DO NOT RECOMMEND this place at all!
Read more
Date of stay: May 2022Trip type: Travelled with family
Helpful
Share
domdab wrote a review May 2022
Chalfont St Peter, United Kingdom349 contributions80 helpful votes
Wery warm welcome and honest talk about very little option to eat in the evening so take away accepted by hotel without any problem. Room very clean and tidy. Staff very friendly and helpful. Breakfast very simple not too much choice but still ok. For one night sleep recomended.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: If you hungry in the evening better to eat somewhere else or order takeaway to the hotel.
See more room tips
Helpful
Share
Response from Izaskun Olarreaga, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 12 May 2022
Thanks, domdab! We're glad we were able to meet your expectations! Your comments have been shared with the full team. When we hear from happy customers like you, we share the positivity around. We hope you'll visit us again soon! Best regards, Izaskun
Read more
HyddaMedras wrote a review May 2022
Brecon, United Kingdom368 contributions303 helpful votes
I only stayed for one night Sunday to Monday, but found the hotel to be very reasonably priced and reasonably well equipped. The rooms are pretty basic but there is a kettle, opening windows and plenty of local restaurants within easy walking distance of the main building. The rooms were clean and there were plenty of staff making everyone feel welcome, breakfast was hot and tasty and is included in the price there was plenty of selection from cereal fresh fruit and hot cooked items. In terms of price average room rate is between 39 and £79 if you are travelling alone and don’t mind a single bed the twin bedded rooms with two single beds are a lot cheaper than the double rooms but they are exactly the same size to the same standard.
Read more
Date of stay: May 2022Trip type: Travelled solo
Room Tip: I found the room quiet but apparently rooms at the rear or even quieter
See more room tips
Helpful
Share
Response from Izaskun Olarreaga, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 10 May 2022
HyddaMedras, thanks for your kind words! Knowing you had a great stay brings a smile to our faces! Hoping to see you again soon! All the best, Izaskun
Read more
Udit Dokania wrote a review Apr 2022
1 contribution
Very and friendly staff. The stay was pleasant with very nice breakfast and a very helpful staff specially Simmi. Would like to visit again and would recommend this hotel for stay. The place also has a good connectivity so working from the hotel is also smooth.
Read more
Date of stay: April 2022Trip type: Travelled on business
Helpful
Share
Response from Izaskun Olarreaga, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 27 Apr 2022
We appreciate your feedback, UditD18! We're over the moon to see you had a fab stay! We can't wait to share your kind comments about the team with them. It's great to see you enjoyed the food you had during your stay. Here for you anytime! Best regards, Izaskun
Read more
melissasmummy wrote a review Apr 2022
northampton168 contributions128 helpful votes
Clean room and bathroom, nice comfortable bed. Breakfast was mediocre and husband said the pint was the worst he had ever had ( not nucleated ), no fizz and rubbish glass. We have our own pub so we know how to serve a pint! The manager and all the staff absolutely did their best though, we were warmly welcomed by a chap presumably the manager, he worked tirelessly , you could see all the staff were stretched. We didn’t pay a lot though , it was what it was but we usually stay in Holiday Inn’s and this one sadly wasn’t great. Keep hold of the staff though, they do a thankless job.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 8 May 2022
Hi Rob W, I have notified our restaurant manager about your concerns. I want to apologize for the shortcomings. Our staff is working the best they can to improve your future stays. Thank you for taking the time to leave us a review. I hope you can give us another chance to serve and show you we can do better for you. Alejandro G. Case Manager IHGService
Read more
CJ wrote a review Apr 2022
3 contributions5 helpful votes
Restaurant was closed only serving pizza, not really what we all wanted after a 6 hour journey to get here. Rooms are lovely if you like listening to the conversation of the people and their screaming kids in the adjacent room. I’ve stayed in dorms when back packing nicer than this. For the price I would avoid, very disappointing, staff insincere and false. I would never stay here again or recommend.
Read more
Date of stay: April 2022Trip type: Travelled with family
Room Tip: Hmm, helpful tips with things to avoid? Erm just this hotel!
See more room tips
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 16 Apr 2022
Hi F9197RNjc, Thank you for taking the time to express your concern about your stay with us. We take great pride in providing a positive lodging experience. I am sorry you did not enjoy your encounter with us. We want you to have a relaxing time while away from home. Trust that I have shared your feedback with the managerial team as a tool for enhancing our lodging encounters. Thank you for choosing the Holiday Inn Express hotel brand as your travel partner. We hope to turn your experience into a more positive one should you consider returning to us. Warm regards, Zel N. Case Manager IHGService
Read more
Danni262 wrote a review Feb 2022
11 contributions2 helpful votes
I have just stayed at the Holiday in as part of a Peppa pig offer. I thought this was the closest hotel but turns out the premier inn is much closer and nicer. The hotel was basic can’t really complain for the price. There was a stain in the bathroom sink and NO BATH, considering a lot of children where here no rooms has a bath just a shower which was frustrating. The food was beyond awful. After not being able to eat at other local pubs due to not booking we tried to have dinner a the hotel. The childrens food took over 40 minutes and not even they could eat it. The adults food was also 45 minutes (20 after ordering the kids) one meal was cancelled and the other was completely inedible, I ordered a chicken burger and asked to take it to the room but the chicken looked and tasted like it has been in the freezer for 8months defrosted and heated in the microwave. The chips were awful (I can handle cheap food this was just nasty). The breakfast unfortunately wasn’t much better the cereal left and awful taste in my mouth after one spoonful, the crossiants were just nasty. The hot food did seem ok but I don’t eat pork so didn’t try it. HOWEVER the staff were really friendly and helpful it’s just a shame the food was nasty.
Read more
Date of stay: February 2022Trip type: Travelled with family
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express Southampton - West, an IHG Hotel
Responded 15 Mar 2022
Hi Danni262, Thank you for sharing your feedback on your recent visit. We strive to offer our guests quality service and comfort. I'm sorry that your experience wasn't satisfactory due to the quality of the breakfast served, cleanliness concerns at the bathroom sink, delays in serving food, and the lack of a bathtub in our rooms. I have shared your sentiments with the management team for their reference. I trust they'll take the necessary steps to address this and use your feedback for future hotel improvements. I hope you still consider us again and give us another chance to host you the next time you visit the area. Regards, Virgil N. Case Manager IHGService
Read more
Anne H wrote a review Feb 2022
Southampton, United Kingdom186 contributions56 helpful votes
This hotel caters for men ,Stella on tap and chips with everything or curry. Bed adequate but not very comfortable. Room needed a deep clean especially sofa bed badly stained ,paint work in bathroom dirty. Staff are very pleasant.
Read more
Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Helpful
Share
Previous
123456
PRICE RANGE
US$75 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express southampton west hotel southampton, holiday inn southampton, southampton holiday inn
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
105
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Express Southampton - West, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Southampton - West, an IHG Hotel?
Nearby attractions include Elusion Rooms (5.1 km), Houdini's Escape Room Experience - SOUTHAMPTON (5.6 km), and Exciting Escapes (2.9 km).
What are some of the property amenities at Holiday Inn Express Southampton - West, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Southampton - West, an IHG Hotel?
Top room amenities include a flat screen TV, a desk, and a sofa.
What food & drink options are available at Holiday Inn Express Southampton - West, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Southampton - West, an IHG Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Express Southampton - West, an IHG Hotel?
Conveniently located restaurants include Tim's Bistro, The Bedford, and Mexifun.
Does Holiday Inn Express Southampton - West, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Southampton - West, an IHG Hotel?
Many travellers enjoy visiting Tudor House and Garden (6.0 km), King John's House & Heritage Centre (6.4 km), and Eling Tide Mill Experience (2.7 km).
Is Holiday Inn Express Southampton - West, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.