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Mercure Southampton Centre Dolphin

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1,370 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
San Diego, California
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 days ago NEW

I only stayed two nights in this hotel and it served its purpose. I was alone so it was nice to be able to walk to the shops and entertainment at West Quay. I was able to check in immediately even though I was early. The bathroom and bedroom were a good size and I loved the bath and shower.... More 

Helpful?
Thank Aukgalgg
2 reviews
Reviewed 4 days ago NEW via mobile

The gluten free alternative to afternoon tea, at the Dolphin Hotel, was initially forgotten despite advising one person required gluten free, so after waiting about 20 minutes what I was eventually given was sandwiches and 3 meringue nests. I paid the same as everyone else and really wasn't impressed. Such a shame. The hotel let us decorate the room for... More 

Helpful?
Thank Karen N

Travellers are raving about these Southampton hotels

2 reviews
Reviewed 5 days ago NEW

We had a double room and stayed for one night. The bathroom was mouldy, with according stench, everything looked not well maintained and when we wanted to eat something late in the evening we could only have sandwiches due to lack of ingredients. Kind staff, but overall poor quality and service.

Helpful?
Thank Gabrielle S
Medford, Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

Had booked 2 shower rooms at this hotel for a band on tour. Looked like an interesting hotel with good food / bar options and a great location. I know that when our travel agent booked this he would have made it absolutely clear what the rooms were being used for - just for people coming in to take a... More 

Helpful?
1 Thank MarkakaGus
Reading, England, United Kingdom
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Stayed here from Sunday 20th until 21st November with friends as doing the xmas market, well excellent from the min we checked in until we checked out. Our room 16 was of an excellent size plenty of room, nice size bathroom, added extra had a little happy anniversary gift on bed of coconut ice, which was really nice. Clean room,... More 

Helpful?
1 Thank cake123_69
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear cake123_69, Thank you so much for your 5* review. I am delighted to read your comments and am so glad you had an excellent stay with us. I will pass your kind words onto the team and we hope to see you again, maybe next Christmas? Kind Regards, Ed C More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I went to Southampton to attend an intraining course about British education. It is a nice place full of history close to a lot of interesting places. It is a great place where you can find nice place to have a meal or a drink.

Helpful?
1 Thank Virgínia E
Napier, New Zealand
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

Have stayed at The Dolphin before but I was a bit taken aback when I found out the price for two nights (it pays to check before you book). Since we last stayed a couple of years ago it is looking a bit more tired and whilst it is in a prime location and does a roaring trade with cruise... More 

Helpful?
Thank Jeff H
Derbyshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We stayed here recently for 1 night before our Cruise. On arrival our check in was smooth and didn't take long at all. The Staff were excellent and couldn't do enough for you. We decided to eat in the restaurant and what a good choice it was. The food was Excellent. I decided on the Steak which was cooked to... More 

Helpful?
1 Thank Stephen L
Ringwood, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

We have stayed in several Mercure hotels and as we were going to a show at the Mayflower decided to book an upgraded room and stay for a couple of days. On arrival we were surprised how cramped the reception was and there were problems finding our booking. We were offered a room in the newer part of the hotel... More 

Helpful?
Thank Tony8653
cornwall
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I've stayed in a lot of Accor chain hotels. Having read the varying reviews I wasn't expecting much. However check in was swift and all staff welcoming. Room was clean, didn't have any food in hotel ate out in Southampton city centre and breakfast at The standing order ( Wetherspoons next door but one).Overall I would recommend this hotel for... More 

Helpful?
Thank smallfryCornwall
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear smallfryCornwall, Thank you for your review. I'm glad to hear our friendly reception team gave you a warm welcome and your bedroom was clean. Thank you for recommending us, we hope to see you again in the future. Kind Regards, Ed C More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 

Additional Information about Mercure Southampton Centre Dolphin

Address: 34 - 35 High Street, Southampton SO14 2HN, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: €56 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Hotel Style:
#7 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Southampton Centre Dolphin staff and other travellers.
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Questions? Get answers from Mercure Southampton Centre Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a lower level I imagine, so that you don't have to navigate the levels and associated stairs.”
 of 5 bubbles Aukgalgg, 30 Nov 2016 | Read review
“Do not have room 308”
 of 5 bubbles Tony8653, 14 Nov 2016 | Read review
“Try to get the room from backyard.”
 of 5 bubbles , 12 Nov 2016 | Read review
“Ours was an upgrade room in an annexe and worth every penny”
 of 5 bubbles jenkodonny, 8 Nov 2016 | Read review
“Room 206 is small and suffers from kitchen smells. 207 a twin is larger.”
 of 5 bubbles CorkJetsetter, 1 Nov 2016 | Read review
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