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DoubleTree by Hilton Southampton

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DoubleTree by Hilton Southampton
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed here for 2 nights and was very pleased. Staff are very informed and helpfully, bar prices are reasonable, breakfast was good and the chef accommodating, room was good size, bed was nice and firm, enough sockets for all devices and the bathroom was fresh, bright and clean. The only issue we had was every 2mins the shower released 3...

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Helpful?
Thank fredstar86
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear fredstar86, Thank you for taking the time to provide feedback from your stay with us. I am thrilled to hear that our staff were both informative and helpful to you during your visit. We have recently undergone a refurbishment across the Hotel since re-branding as a DoubleTree Hotel. A large amount of the works was conducted based around guest...

HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

From the moment we checked in here the service was fantastic. The warm cookies are to dye for that you receive on checkin. Worth the 3 hour drive just for them. We stayed here whilst we did two days at Paulton park /peppa pig world. It was great for them sweets and pictures to colur at the desk and free...

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Helpful?
1Thank Michelle B
About Hotel's Favourite Review
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Michelle B, Thank you for taking the time to write such a glowing review based on your recent stay with us on our Peppa Pig package. This package is certainly proving to be very popular and I know that our Team around the Hotel love having the little ones around. I am so pleased to hear that your little...

Reading, United Kingdom
Reviewed 3 days ago NEW

Very pleasant stay. Easy to get to. Convenient location for Southampton and New Forest. Room very good. Clean and modern and comfortable. Everything worked as it should. No traffic noise. Food excellent. Services very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carl S
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Carl S, Thank you for taking the time to give feedback following your recent stay with us. I am so pleased to hear that you found the room to be clean, modern and comfortable. Since we recently re-branded into a DoubleTree property a refurbishment project throughout the rooms was completed so it is great to hear such positive feedback....

Hertfordshire
Reviewed 3 days ago NEW

From the outside you wouldn't expect much, though once inside the refurbishment looks fresh and welcoming. The room was very spacious and starting early in the morning we opted to have breakfast at 7am which was fresh and very good. Staff were really friendly and would certainly recommend anyone visiting to stay.

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Helpful?
Thank Jason H
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Jason H, Thank you for taking the time to provide feedback on your recent stay with us. I am so pleased to hear that, as a valued guest, the refurbishment that has been carried out is having a positive impact on your stay. A large amount of the works was completed based on feedback from our guests. I am...

Reviewed 5 days ago NEWvia mobile

Well first of all I'd like to say we have stayed in quite a few hotels and this is by far the best in the uk. We arrived at 5.15 at the hotel after a long day at peppa pig world with our 2 toddlers aged 2 and 3 and check in couldn't of been easier and friendlier we received...

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Helpful?
Thank Louelim
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Louelim, Thank you for providing such a glowing review following your Peppa Pig package stay with us. It is so wonderful to wake up and see this review. I know that the Team will also be thrilled to read such lovely praise. I am sorry to hear that one aspect let your stay down slightly but want to assure...

Reviewed 5 days ago NEW

It was a business trip from my company.. Nice and Comfortable stay at Southampton double tree hilton United kingdom hotel.. Although faced issue in connecting to wifi and breakfast was decent english breakfast...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gaurav P
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Gaurav P, Thank you for providing feedback after your recent business stay with us. I am pleased to hear that you had a comfortable stay with us. I would be keen to hear a few more details in regards to the WiFi issues you experienced so that I am able to investigate further. Please could you send any additional...

London, United Kingdom
Reviewed 5 days ago NEW

5* for this hotel, only thing was lacking was the small fridge in our room. Very nice stay & they charge you for the car park £5/- for the 24 hours, I am sure they can wave off this charges when you pay nearly £140/- a night. 👍🏾

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank VaibhavPatelCO16
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear VaibhavPatelCO16, Thank you for taking the time to provide feedback after your recent stay with us. It is so nice to hear that overall you had an enjoyable stay with us and took advantage of our happy hour offer in the Bar. I am sorry that you were disappointed with the lack of a fridge in your room. These...

Leicestershire, United Kingdom
Reviewed 1 week ago

We stayed in this hotel staff on the front desk where good but however you can't make up for the god awful beds They where very uncomfortable.My daughter next door to us notice this too and called the care line.We all suffered From a very poor nights sleep in this 4 star hotel.When the careline was rang they gave her...

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Helpful?
Thank Allan E
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Allan E, Thank you kindly for taking your time to write your review. I am pleased to hear that our front office team we very helpful. I will pass on your praise. I am deeply saddened to hear that you found your beds to be uncomfortable. I will most definitely be investigating this with our senior management team in...

Sandhurst, United Kingdom
Reviewed 1 week ago

My husband went away with his son and daughter in law and their dog. The staff were very friendly and helpful. the beds really comfy and the rooms were quiet. The drinks were expensive. Extra cost for parking

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sharon m
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Sharon m, Thank you kindly for your review. It is lovely to hear that you had a pleasant stay with us. We hope to welcome you back to DoubleTree by Hilton, Southampton. Kind Regards, Richard Groome

Niagara Falls, Canada
Reviewed 1 week ago via mobile

Great location if you are driving, keep to the left on the roundabout and the bridge as driveway entrance pops up on you. Room very clean and quiet, staff friendly and accommodating. Easy to get in car and head out to sites.

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Helpful?
Thank sewONT
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear sewONT, Thank you for writing a review regarding your recent stay with us. I am pleased that you enjoyed your stay with us and we hope that you do visit us again soon. Kind Regards, Richard Groome

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about DoubleTree by Hilton Southampton

Address: Bracken Place | Chilworth, Southampton SO16 3RB, England (Formerly Hilton Southampton)
Region: United Kingdom > England > Hampshire > Southampton
Price Range: €75 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Southampton 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Southampton Hotel Southampton
Hilton International Southampton
Southampton Hilton International
Hilton Hotel Southampton
Hotel Style:
#5 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Southampton staff and other travellers.
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Los Angeles, California
canada

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Questions? Get answers from DoubleTree by Hilton Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not appliccable”
 of 5 bubbles karentbritton, 10 Mar 2017 | Read review
“Not really any "good" views”
 of 5 bubbles 522AndreaW, 29 Jan 2017 | Read review
“Ground floor room 107 was nice with plenty of space to carry out work”
 of 5 bubbles EdinburghMonkey, 25 Jan 2017 | Read review
“We had a standard room, but there is a more luxurious choice too”
 of 5 bubbles GeoffLePage, 3 Jan 2017 | Read review
“We had queen accessible room on the second floor, excellent wet room shower”
 of 5 bubbles jonesrich693, 2 Jan 2017 | Read review
5 of 5