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3/9/2017 4/9/2017
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    Grand Harbour Hotel

    5 West Quay Road, Southampton SO15 1AG, England
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$309
    US$121
    SAVE US$188
    US$128
    US$128
    Traveller (428)
    Room & Suite (219)
    Dining (89)
    Overview
    • Excellent23%
    • Very good29%
    • Average25%
    • Poor14%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Harbour Hotel
    Deals (62)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Double Room - Non-refundable
      US$309US$121
      View Deal
    • Standard Double Room
      US$128
      View Deal
    • Standard Double Room
      US$128
      View Deal
    All 62 deals for this hotel
    • Standard Double Room - Non-refundable
      US$121
      View Deal
    • Standard Room with Double Bed
      US$121
      View Deal
    • Standard Double Room - Non-refundable
      US$121
      View Deal
    • Standard Double Room (Free WiFi)
      US$127
      View Deal
    • Standard Twin Room, 2 Twin Beds (Free WiFi)
      US$127
      View Deal
    • Standard Double Room
      US$128
      View Deal
    • Standard Double Room
      US$128
      View Deal
    • Standard Double Room
      US$128
      View Deal
    • Standard Double Room
      US$128
      View Deal
    • Standard Twin Room, 2 Twin Beds
      US$128
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 62
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    Write a Review
    Reviews (1,812)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Grand Harbour Hotel
    See the most recent reviews

    11 - 15 of 1,777 reviews

    Reviewed 6 days ago

    Having stayed in Southampton a couple of times on business, but my corporate expenses not stretching to this hotel I was really looking to staying here. From the outset I have to say this was a very visually impressive hotel, rooms were spacious and plush,...More

    Thank Marcus H
    Response from larabeechey2017, General Manager at Grand Harbour HotelResponded 4 days ago

    Dear Marcus H, Thank you for taking the time to write a review of your recent stay at the Grand Harbour Hotel Southampton. I was very concerned to read your comments regarding the problems you experienced and would appreciate the opportunity to speak to you...More

    Reviewed 1 week ago

    We have stayed over 15 times over the years but this has to be the worst , standards have dropped big time does not seem to have any Manages who want to talk to any one , Rooms are modern and clean but the Breakfast...More

    Thank haddockSussex
    Response from larabeechey2017, General Manager at Grand Harbour HotelResponded 4 days ago

    Dear haddockSussex, Thank you for taking the time to write a review of your recent stay at the Grand Harbour Hotel Southampton. Please accept my sincere apologies for the problems you experienced during your stay. We do take all customer feedback very seriously and I...More

    Reviewed 1 week ago via mobile

    The customer service is terrible , really disorganised , absolutely no staff, when you complain to management they absolutely cannot be bothered. I would never ever stay here again, and I would discourage anyone from visiting. The management need to change, its embarrassing how a...More

    1  Thank soton33
    Response from larabeechey2017, General Manager at Grand Harbour HotelResponded 4 days ago

    Dear soton33, Thank you for taking the time to write a review of your recent stay at the Grand Harbour Hotel Southampton. I was very concerned to read that you had such a disappointing stay with us. I would like to assure you that we...More

    Reviewed 1 week ago

    This is not just a sharing of my experience in this review, I'm hoping that readers will benefit (..a 'nod and wink' to the worldly wise) and that even the management of Southampton's 'Grand Harbour Hotel' might think about their 'product' and how they present...More

    1  Thank operabuff_11
    Response from larabeechey2017, General Manager at Grand Harbour HotelResponded 4 days ago

    Dear operabuff_11, Thank you for taking the time to write a comprehensive review of your recent stay at the Grand Harbour Hotel Southampton. As you have sent an email direct to me, I will respond to your comments in full by email. Yours sincerely, Lara...More

    Reviewed 1 week ago

    We stayed here for two nights at the beginning of August. We regularly stay in Southampton prior boarding a cruise and usually stay at the Holiday Inn opposite. I have been curious about this hotel as it has an impressive glass frontage. The price is...More

    Thank ess001
    Response from larabeechey2017, General Manager at Grand Harbour HotelResponded 4 days ago

    Dear ess001, Thank you for taking the time to write a review of your recent stay at the Grand Harbour Hotel Southampton. I was very concerned to read your comments and disappointed that we fell short in so many areas. I would like to assure...More

    Novotel Southampton
    1,712 reviews
    #10 of 25 hotels in Southampton
     
    Holiday Inn Southampton
    1,167 reviews
    #14 of 25 hotels in Southampton
     
    Jurys Inn Southampton
    882 reviews
    #6 of 25 hotels in Southampton
     
    Mercure Southampton Centre Dolphin
    1,536 reviews
    #21 of 25 hotels in Southampton
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$73 - US$295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Southampton
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 173
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, getaroom.com, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly and Evoline ltd so you can book your Grand Harbour Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Hampshire >
    • Southampton
    • Also Known As
    • De Vere Grand Harbour Hotel Southampton ,
    • De Vere Grand Harbour Southampton ,
    • De Vere Hotel Southampton
    Add Photo Photos
    Traveller (428)
    Room & Suite (219)
    Dining (89)
    Pool & Beach (10)
    Hotel & Grounds (356)
    Bathroom (41)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    Sharon P
    2 August 2017|
    Answer
    Response from larabeechey2017 | Property representative |
    Afternoon Sharon P, Thank you for your question. I can assure you that the Spa has been refurbished, and we are delighted with the results. We hope you have a lovely day, and please feel free to ask for the duty manager on... More
    1
    Vote
    Kinggy K
    1 August 2017|
    AnswerShow all 2 answers
    Response from larabeechey2017 | Property representative |
    Dear KinggyK, Thank you for your enquiry. We do have cruise packages including parking and transfer available. For the majority of the year the cars are parked in the hotel car park and the concierge keeps the keys. The... More
    0
    Votes
    lopatkina123
    31 July 2017|
    Answer
    Response from larabeechey2017 | Property representative |
    Afternoon Lopatkina123, Thank you for contacting us directly and please accept my sincere apologies that no one has assisted you. Please could 02380633033 and leave your details for the attention of Louise Pearce, and i... More
    0
    Votes
    Room Tips
    "Don't have a spa day - waste of time and money. Checkout the prices of wine! Ridiculous"
    Read review
    "ask for harbour views"
    Read review
    "The premium rooms overlook the Harbour"
    Read review
    "carver suite"
    Read review
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