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Somerset House Hotel

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Somerset House Hotel
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306 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Reviewed 1 week ago

Great price. Great service. Reception were wonderful. I intend to stay there again whenever I am in the Portsmouth or Southsea areas. Clean and friendly. Whole experience was top value. In my view they can't be beaten.

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Helpful?
Thank Michael N
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

We are so very pleased that you had a wonderful stay with us! Thank you kindly for leaving us this splendid review, see you soon.

London, United Kingdom
Reviewed 2 weeks ago via mobile

We couldn't have asked for a more accommodating hotel. They provided us with a travel cot for our baby and there was a gluten and dairy free breakfast available for me as I have allergies. The room was spacious and cosy. Shower excellent. The only reason for 4 circles instead of 5 was the bed could have been a little...

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Helpful?
Thank Nicky0208
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Dear Guest, its is great to read your review and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalised service. We were very sorry to hear the bed was not as firm as should have been, next time, please let our staff know as...

Thire, France
Reviewed 13 December 2016 via mobile

Spent one night here as a stopover before continuing up to the midlands. A really lovely hotel, good heating system and oodles of hot water. We had a nice sized room with a spacious bathroom, sofa and mirrors near plugs so us ladies can dry our hair without dislocating our necks. The breakfast was fabulous, plenty of choice and cooked...

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Helpful?
Thank Mandi172015
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Dear guest, Thank you very much for your satisfying review of our Hotel. It is always a pleasure to read you enjoyed the design and equipment of our hotel. Your feedback has already been shared with all the departments. We hope to welcome you again in our property and many thanks again.

Cambridge, United Kingdom
Reviewed 7 December 2016

Family of three stayed at this house, part of the wider Mercer collection, for one night a few weeks ago. On arrival the staff were very friendly, allowing us to use parking although we could not check-in until later. Room was beautifully done, basicially a large bedroom converted to family room in an old Victorian house. Plenty of space for...

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Helpful?
Thank James K
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

We truly appreciate the high recommend and perfect star rating! Our dedicated team of staff truly enjoy providing the very best service so we see you for years to come. We are pleased to know you were able to enjoy some of our many amenities we love to provide to make your stay extra wonderful. Please do not hesitate to...

Wokingham, United Kingdom
Reviewed 2 December 2016

As a student at Portsmouth who stayed in the former Woodville Hotel, now part of the Mercer collection which includes the Somerset House Hotel, I booked with a little trepidation expecting it to be a bit of a dive. I needn't have worried, the place has been wonderfully and tastefully furnished, it's obviously had a lot of money spent on...

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Thank TheHoodedCrow
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for leaving us such a nice review. After staying in the past in Woodville Hotel, we are thrilled you enjoyed your stay with us and liked the the décor of the hotel. Our breakfast is very popular and we are pleased you enjoyed it too! Thank you for recommending our Hotel to others and we hope to see...

Leicestershire, United Kingdom
Reviewed 28 November 2016

Found this great boutique hotel on Booking.com - part of the Mercer Group and we certainly weren't disappointed! The rooms were individually decorated to a high standard, the staff friendly and welcoming and the location, in a quiet street was perfect for our needs. Delicious breakfast in the hotel restaurant located just across the road and dinner could be taken...

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Thank Valerie R
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for leaving us such a nice review. We are thrilled you enjoyed your stay and liked the decor, pub and staff. Our breakfast menu is really popular and we are pleased you enjoyed it too! Many thanks and we hope to see you soon!

Poole, United Kingdom
Reviewed 25 November 2016

Thoughtful Caring Staff, were concerned I hadn't collected my keys before reception was due to close, breakfast brilliant and they accommodated my friend who was staying elsewhere, very comfortable room just right for a stay in Southsea and will take my family back again to this group of hotels - great overnight stay for me and my friends.

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Thank philmelly1
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

We are so very pleased that you had a wonderful stay with us! Thank you kindly for leaving us this splendid review, see you soon.

Reviewed 6 November 2016

Part of the Mercer chain, this hotel is very pleasant with a really comfortable environment. Check in is in another one of their buildings across the road and breakfast is also served there, the staff are really helpful and the breakfast set us up for exploring!

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Helpful?
Thank Matt G
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for your review! It’s always nice to hear our guests enjoyed their stay and were satisfied with the services provided. We are looking forward to welcoming you again soon! Many thanks.

London, United Kingdom
Reviewed 21 October 2016 via mobile

We stayed at this fantastic hotel for 1 night on the 19th October and will definetly be returning. From the welcome we were given at reception to our very comfortable clean room, our delicious meal in the Florence Arms, and the very tasty breakfast we cannot fault anything about our stay at all. We walked into Gunwharf which was lovely...

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Thank carol60408
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for taking a time to leave us such a nice review! It makes us proud to be described as “Fantastic”. Our staff were happy to have you here so contact us next time you are in the area and we will be more than happy to see you again!! Thank you very much again and take care!

Brighton, United Kingdom
Reviewed 15 October 2016 via mobile

Booked Somerset House after looking at all of the hotels in the Mercer Group. Specifically wanted a bath and room for a 2 year old. We had a top floor room and it was superb. Bathroom was spotless (my wife has OCD and even she couldn't find a fault!) bed was clean and comfy, the decor is also great. We...

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Helpful?
Thank LordandLadyP
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for your review. It was nice meeting you and your lovely family! We are pleased you enjoyed your stay and found the hotel suited your needs. Many thanks and we hope to see you again!

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Somerset House Hotel has been restored to the original splendour of its Edwardian roots. It offers boutique rooms with free Wi-FI, just a 5-minute walk from Southsea Beach. The stylish bedrooms all feature satellite TVs and comfortable beds are adorned with Egyptian cotton sheets. Individually designed bathrooms feature fluffy towels, designer toiletries whilst some have either walk-in showers, spa or free standing baths. The hotel is close to Southsea Common and Southsea Castle. Southsea Hovercraft Port is about 1 mile away, and is a quick way to reach the Isle of Wight. Free secure parking is available at the hotel. There is an A La Carte Restaurant opposite the hotel called The Kitchen Southsea and a Boutique Pub The Florence Arms ... more   less 

Additional Information about Somerset House Hotel

Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: €75 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset House Hotel 4*
Number of rooms: 7
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline and Booking.com so you can book your Somerset House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Hotel Portsmouth
Hotel Style:
#4 Family Hotel in Portsmouth
#5 Romantic Hotel in Portsmouth
#7 Business Hotel in Portsmouth
#7 Luxury Hotel in Portsmouth
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Questions & Answers

Questions? Get answers from Somerset House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet area, so all seemed peaceful in the locale”
 of 5 bubbles P1833YKjamesk, 7 Dec 2016 | Read review
“Double room in the rafters with large comfortable bath tub absolute luxury”
 of 5 bubbles philmelly1, 24 Nov 2016 | Read review
“The sign outside room 3 has now been secured so this one should be ok now.”
 of 5 bubbles Caz187069, 26 Sep 2016 | Read review
“Go on the website and see the virtual tours. They really are as nice as they look!”
 of 5 bubbles LadyA_12, 4 Sep 2016 | Read review
“Somerset room 2 we loved”
 of 5 bubbles mtb1979, 2 Sep 2016 | Read review
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