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Florence House Hotel

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Florence House Hotel
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664 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 10 September 2013

Stayed at this hotel over the weekend. Good location from the seafront and bus journey away from Historic Docks and retail shopping area. Small room,which was clean and had everything you needed.Extra milk that we asked for was put in the room. The hotel has only 3 parking spaces and then you are given a parking permit.We came back late...

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Helpful?
1Thank 775michele
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for your review and comments. Just to confirm our breakfast has changed and we now offer a full cooked buffet with 10 items available included in the room rate for our guests as well as continental items from porridge with brown sugar, sliced banana and compote to granola and fresh fruit selection. We use only select Butcher's bacon...

Hereford, United Kingdom
Reviewed 8 September 2013

We had two lovely days at this hotel during our visit to the Gunwarf Quays and Historic Dockyards. It was a good location about a mile from the main Portsmouth sites and a short walk to the Hover Craft landing jetty (£16 return to the IOW) and the DDAY Museum. Breakfast was in the small breakfast room and ample. Rooms...

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Thank Chairman1010
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for such a great review. We are pleased to know you were satisfied with the services provided in the hotel and enjoyed Portsmouth attractions. We are looking forward to welcoming you again in the future.

Haverfordwest, United Kingdom
Reviewed 8 September 2013

We stayed here for 2 nights midweek. We arrived a little early and our rooms were not ready. They gave us a cup of tea while we waited. The manager was extremely helpful and they took our bags up to our room when it was ready. The rooms were clean and well appointed. The bathroom in ours was a bit...

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Helpful?
Thank Vivek B
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for choosing The Mercer Collection for your recent trip. We are happy to know you enjoyed your stay in the hotel, liked the room, breakfast and found the staff helpful and friendly. Thank you for dining in our restaurant! We're pleased to know you enjoyed your dinner. Many thanks for a lovely review and we hope to see...

London, United Kingdom
Reviewed 2 September 2013

I booked a couple of nights for a special occassion at Florence House hotel, heavily influenced by the online reviews. First impressions is that FHH is more of a B&B rather than a luxury hotel. But my actual knowledge of FHH is quite limited as we were put into one of the sister hotels, which on one level was fine...

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1Thank vals552
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for taking the time to review the hotel. We were most disappointed to read your comments and are sorry you did not find the stay as expected. Upon speaking with the staff member who welcomed you to the hotel and was working during the noted breakfast shift she expressed her surprise at your comments on the site as...

Reading, UK
Reviewed 29 August 2013

My wife and I visited for a couple of days over the bank holiday weekend. We had a nice drive along the seafront while trying to find the hotel, but after a short detour, we found it nestled down a side street off the main seafront. I won't ramble and bore you all with too much detail, but I will...

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2Thank Corker99
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you very much for taking a time to leave a review. We are pleased you enjoyed your stay. Our aim is to make every guest feel special, so thank you for your kind words – it was nice to have you here and we hope to see you again in the future – please do not hesitate to contact...

UK Midlands
Reviewed 16 August 2013

Before you read this you should know that over the last 30 years I have travelled the UK and the rest of the world on business and stayed in many hotels in that time. When staying on business I nearly always go down the cost effective route, which has been helped by sites like this. OK lets start at the...

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Thank Traveller-in-UK
Reception1113, Manager at Florence House Hotel, responded to this review

As discussed with yourself in person we are shocked at this review from start to finish. Whilst we have fully taken on board your comments about the breakfast, despite some inaccuracies, the title of the review and the comments about a staffing situation of which you have know knowledge are both absurd, irrelevant to travelers and illogical. We would kindly...

Barnsley, United Kingdom
Reviewed 13 August 2013

Made to feel very welcome, the staff were amazing, could not do enough for us, perfect location for Goodwood, had to be on the road for 6am every morning and was given a pack up, The hotel was very clean, we will be back in september. Thank you

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Thank Sally J
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for describing our hotel as “First class”. It’s always nice to know that our guests enjoyed their stay! Best regards from our staff and we will see you in September. Best wishes, All at Florence

London, United Kingdom
Reviewed 3 August 2013

This is a beautiful little hotel, easily one of the best I've ever stayed in; in fact, I stayed in that blue room in the picture! The beds are comfy, the rooms are beautifully decorated and are in immaculate order. The staff were friendly and extremely helpful with excellent knowledge of the local area and were more than happy to...

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Helpful?
Thank Fiona W
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you so much for your kind words! We are pleased you enjoyed your stay and we are happy to be described as “one of the best hotels”. Please do not hesitate to contact us if you are planning on coming to Portsmouth and bring your family with you – we will accommodate you in one of our best rooms....

Waipu, New Zealand
Reviewed 2 August 2013

This is one of the most beautiful hotels I have ever stayed in. The bed is really comfy, I was upgraded to a double when I had only paid for the single room which was a lovely surprise. The wifi is really fast, just like the internet at home. The bathroom is clean and again, very pretty. To be honest......

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Thank vintagerave
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you for leaving us a review! We always try to upgrade our guests if it’s possible. We glad you enjoyed your stay, so please contact us again if you are planning on coming to Portsmouth. All at Florence

Saline, Michigan, United States
Reviewed 3 July 2013

We found the Florence House online (coming to the UK for the first time from the US) - and were very pleased with what we found upon arrival. We were NOT looking for a chain hotel, but an opportunity to meld into the surroundings rather like locals and explore on our own. The location was fabulous, right in the heart...

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1Thank Christine H
Reception1113, Manager at Florence House Hotel, responded to this review

Thank you very much for taking time to leave a review. It was nice to have you staying with us and we are looking forward to welcoming you again when you’re back to UK.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more   less 

Additional Information about Florence House Hotel

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: €86 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House Hotel 4*
Number of rooms: 6
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Also Known As:
Florence Hotel Portsmouth
Hotel Style:
#2 Family Hotel in Portsmouth
#2 Business Hotel in Portsmouth
#3 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Florence House Hotel staff and other travellers.
3 questions
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Questions? Get answers from Florence House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 2 and the couple we went with room 5 both a very good standard and on different floors”
 of 5 bubbles trishdelbridge, 30 Jan 2017 | Read review
“Superior rooms very large”
 of 5 bubbles Terryandsamantha, 29 Jan 2017 | Read review
“Room 1 small double, onsuite shower. But everything you need.”
  • Small double
 of 5 bubbles Raymont74, 28 Jan 2017 | Read review
“To get the most suitable room for your stay, it's better to contact the hotel directly, rather than going via a third-party site.”
 of 5 bubbles Vi3ruS88, 13 Dec 2016 | Read review
“Low floor to avoid carrying bags up narrow stairs.”
 of 5 bubbles jeromeoconnor, 2 Dec 2016 | Read review
5 of 5