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Florence House Hotel

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Florence House Hotel
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648 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Surbiton, United Kingdom
Reviewed 4 weeks ago via mobile

Super hotel - small, chic, personal, efficient and friendly. Everything works. And the staff are so helpful and welcoming. I came with my whole team and we were really well looked after. Individual rooms with character and style; the age of the buildings results in large bedrooms with compact bathrooms but it's been refurbished with great sensitivity which gives it...

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Helpful?
1Thank Chris F
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this review

Thank you for your review. We enjoy having you stay and we are very pleased you like our hotel! It’s always nice to know that The Mercer Collection Hotels are number one to our guests! Many thanks again and we’ll see you again soon.

Somerset, United Kingdom
Reviewed 4 weeks ago via mobile

Great location for a recent gig in Southsea, room was immaculate and actually looked like the picture! Lovely bar around the corner owned by the same group which was a nice surprise. Emma and the team were faultless the whole visit. Breakfast was served in a relaxing room and quality of produce was second to none. Can't recommend highly enough...

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1Thank Scott4110
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your kind review - we are pleased you enjoyed the stay! We appreciate you noting the staff's service especially Emma, we are pleased she added to your stay positively. Thank you very much again, will pass your message to the rest of the team and we hope to see you again soon.

Folkestone, United Kingdom
Reviewed 4 weeks ago

We were off to Spain from Portsmouth the following morning so, as we live in Kent, it made sense to stay in the area overnight. I had booked an "Executive King with shower" but when we arrived we had been upgraded to a suite which meant we had an extra sitting room with TV & comfortable seating. There were also...

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Thank Pat A
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your delightful review! It’s always nice to hear our guests enjoyed their stay and were satisfied with the services provided. We are thrilled you had a good stay and found the staff helpful and friendly. We are pleased to hear you would recommend our Florence Boutique Hotel for your friends and family – it is a huge...

Reviewed 5 weeks ago

If you are looking for a quality hotel at a very reasonable price you can do no better than one of the Mercer Collection in Southsea. Accommodation and food are both excellent. Located in a quiet are within easy reach of both Southsea centre and the promenade.

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Thank Malcolm W
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

We are so very pleased that you had a wonderful stay with us! Thank you kindly for leaving us this splendid review, see you soon.

Colchester, United Kingdom
Reviewed 13 December 2016

Stayed here for a one night business trip. Very quiet location. Great rooms. Comfortable bed. Good shower. Super breakfast, great quality, excellent service. The only problem we encountered was parking. Despite there being parking places at the hotel we were given a parking permit and told to park in a nearby street, not ideal. Parking places were being kept for...

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Thank sophia27
Geneva, Switzerland
Reviewed 13 December 2016

This is intentionally one of the strongest positive reviews I have ever given an establishment. We have just returned from a very enjoyable five-day stay at the Florence House hotel. From the moment we arrived, until our reluctant departure, Agata and her staff took the utmost care of us, nothing was too much trouble for them. Do you need a...

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Thank Vi3ruS88
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you very much for this wonderful review! We are so very pleased that you had a wonderful stay with us and you found the hotel comfortable, with good facilities and great location. Our Breakfast menu is very popular and we are pleased you enjoyed it too! We are pleased all our staff was helpful, friendly and made you feel...

Ipswich, United Kingdom
Reviewed 9 December 2016

From the moment I walked in to the giving back of the door key the whole experience of this hotel was excellent. Super attentive staff who couldn't do enough to make your stay pleasant was so refreshing especially in such a well priced hotel. I had a small double that was more than adequate and fitted my needs perfectly. Super...

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Helpful?
Thank Jutter2013
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay at our Hotel. It was satisfying to read that you enjoyed the room design, the commodities of the hotel and the quality of the service. Rest assured that all our team will do their best in order to satisfy all our guests. We thank you for staying...

Reviewed 8 December 2016

We visited Florence House early in December. We were supposed to be meeting up with some friends but they cancelled - that's another story. As I could not cancel the room on Bookings.Com we decided to visit anyway and were very pleased we did. The hotel is lovely, rooms warm and well presented and good value whilst not being 'cheap'!...

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Thank Jenny C
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Many thanks for taking the time to leave us a review. We are pleased you found the hotel good value for money compared to the hotels in the area and that you liked your room and breakfast. Thank you very much again and we look forward to seeing you again in the future.

Brighton, United Kingdom
Reviewed 8 December 2016

We had a small double which was small but more than adequate,clean and modern. Great staff and service and a fantastic a la carte breakfast. Didn't use the Gastro pub this time but have eaten there before and had an excellent meal with great service. Have used the usual value chain hotels in Southsea many times and didn't pay any...

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Thank tracey p
Reception1113, Public Relations Manager at Florence House Hotel, responded to this review

Thank you for your review! It’s always nice to hear our guests enjoyed their stay and were satisfied with the services provided.. We are looking forward to welcoming you again soon! Many thanks.

Sandwich, United Kingdom
Reviewed 5 December 2016 via mobile

POSITIVES:- Friendly and welcoming staff , very attentive. Tastefully decorated hotel , clean fresh ambiance. Excellent choice and quality of breakfast. We ate at the Florence Arms (Kitchen) in the evening, good quality produce , friendly and efficient service. The restaurant is tastefully decorated in similar style to the hotel with comfortable seating. Whilst on this visit there were a...

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Thank PJC_Kent

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more   less 

Additional Information about Florence House Hotel

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: €68 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House Hotel 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Florence Hotel Portsmouth
Hotel Style:
#2 Family Hotel in Portsmouth
#2 Business Hotel in Portsmouth
#3 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Florence House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get the most suitable room for your stay, it's better to contact the hotel directly, rather than going via a third-party site.”
 of 5 bubbles Vi3ruS88, 13 Dec 2016 | Read review
“Low floor to avoid carrying bags up narrow stairs.”
 of 5 bubbles jeromeoconnor, 2 Dec 2016 | Read review
“Luxury accommodation at a very affordable price”
 of 5 bubbles Lynne17, 1 Dec 2016 | Read review
“Has different sized room. I was only there for one night and had the small double which was perfect for me and husband.”
 of 5 bubbles 642annes, 14 Nov 2016 | Read review
“We had a room at the front which was lovely and bright and also quiet.”
 of 5 bubbles Madmaurice, 10 Nov 2016 | Read review
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