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Holiday Inn Express Portsmouth - Gunwharf Quays

1,335 reviews
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Traveller (155)
Room & Suite (177)
Dining (34)
Overview
  • Excellent18%
  • Very good43%
  • Average26%
  • Poor9%
  • Terrible4%
Travellers talk about
“gunwharf quays”(272 reviews)
“great location”(269 reviews)
“car park”(145 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,335)Write a Review
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All reviewsgunwharf quaysgreat locationcar parkspinnaker towerscrambled egg and beanshistoric dockyardyour doorstepfirst floorshopping complexper daybars and restaurantshotel entranceparking ticketsofa bedthe breakfast areahms victoryhotel guests
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431 - 435 of 1,290 reviews
Reviewed 6 October 2015

The location in the heart of the Gunwharf Quay retail and restaurant complex is excellent, the complex itself neing attracively situated adjacent to the former docks, a fascinating neighbourhood. However, the hotel is in need of refurbishment, and by no means could be described as...More

Thank JeremyC485
Response from I F, Manager at Holiday Inn Express Portsmouth - Gunwharf QuaysResponded 12 October 2015

Dear Jeremy C Thank you taking the time to review your stay at the Holiday Inn Express Portsmouth Gunwharf Quays Thank you for your positive comments about our location. I am pleased to inform you that we are currently having new carpets laid throughout the...More

Reviewed 1 October 2015

Stayed here on Saturday 26th September for one night as part of a weekend stay in the area. The double room was basic, no bath just a shower, no wardrobe just hanging space, the bed was very soft and lumpy. The breakfast was included in...More

Thank RichnDebs
Response from I F, General Manager at Holiday Inn Express Portsmouth - Gunwharf QuaysResponded 5 October 2015

Dear RichnDebs Thank you taking the time to review your stay at the Holiday Inn Express Portsmouth Gunwharf Quays Thank you for your positive comments with regards to our location. I am sorry that you did not fully enjoy every aspect of your stay with...More

Reviewed 29 September 2015 via mobile

portsmouth is one of those places you should visit. spend a weekend just to look round this very pretty place by the quay. there are a few shops great place to eat and drink and just sit and watch the boats come in take your...More

2  Thank Lynne P
Response from I F, General Manager at Holiday Inn Express Portsmouth - Gunwharf QuaysResponded 1 October 2015

Dear Lynne P Thank you for taking the time to review your stay at the Holiday Inn Express Portsmouth Gunwharf Quays I am pleased to hear that you enjoyed your stay and thank you for your positive comments with regards to our location. There is...More

Reviewed 29 September 2015

Had to use sat-nav to find hotel but once there it's an excellent location. Jamie Oliver restaurant beside hotel plus loads of others to choose from. Designer shops to die for in Gunwharf Quay outlet centre literally outside the hotel entrance. If you want cinema...More

1  Thank charltoned2015
Response from I F, General Manager at Holiday Inn Express Portsmouth - Gunwharf QuaysResponded 1 October 2015

Dear charltoned2015 Thank you for taking the time to review your stay at the Holiday Inn Express Portsmouth Gunwharf Quays I am delighted to hear you enjoyed your visit and thank you for all of your positive feedback. Customer service is of utmost importance to...More

Reviewed 27 September 2015

Having booked 8 months ago and requesting a particular type of room for a special occasion, I recieved no email to say this would not be possible. I arrived this weekend to be placed in one of the worst rooms with no apology. The room...More

1  Thank Jo M
Response from I F, General Manager at Holiday Inn Express Portsmouth - Gunwharf QuaysResponded 1 October 2015

Dear Jo M Thank you for taking the time to review your stay at the Holiday Inn Express Portsmouth Gunwharf Quays I would like to sincerely apologize for the dissatisfaction of your stay due to the issues you encountered, I understand your frustration. We strive...More

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About
Amenities
Top amenities
Bar/Lounge
Breakfast included
Free Internet
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$91 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$91 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (155)
Room & Suite (177)
Dining (34)
Business Centre & Event Rooms (1)
Questions & Answers
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14W10
8 February 2018|
AnswerShow all 2 answers
Response from PinkPantherInspector | Reviewed this property |
Yes underneath in car park
0
Votes
lorraine a
16 November 2017|
AnswerShow all 8 answers
Response from AlanGalbraith | Reviewed this property |
They don't offer a luggage storage service
1
Vote
KevinBilton
4 October 2017|
AnswerShow all 2 answers
Response from Becky C | Property representative |
Dear Kevin, You can indeed borrow an ironing board and iron from reception. I would recommend you take one from us on check in to avoid the busy periods. Kind regards, Duty Manager
0
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Room Tips
"Third floor is quieter and better views"
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"Room 328 .."
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"Don't go not the ideal location at all, regretfully."
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"front room overlooking the canal."
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