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Ellenborough Park

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Ellenborough Park
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1,188 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Stafford, United Kingdom
Reviewed 4 weeks ago via mobile

We got married here back in November 2016.. my wedding day was perfect but that was no thanks to the hotel.. it was problem after problem on the hotel behalf, drinks getting charged to our room rackng it up to hundreds of pounds (which we refused to pay for obviously) staff not trained, attention to detail (offering us champagne when...

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11Thank Sp06
Reviewed 4 weeks ago via mobile

Called in here for afternoon tea after a walk around the area, Prestbury and Cleeve Hill. Delicious food and tea served delightfully in front of a log fire. Sandwiches, scones, carrot cake, profiteroles sprinkled with gold leaf etc. Would happily do this again!

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3Thank Cliodna Rhys W
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for taking the time to review your afternoon tea at the hotel. I am very pleased to note that you enjoyed it in front of the log fire - there's nothing better on a chilly winters day. I have shared your comments with the kitchen team who are delighted to hear you were very happy with your delicious...

Norfolk, UK
Reviewed 4 weeks ago via mobile

Just got back from this hotel. Our room was lovely and spacious with a big bathroom with separate loo (I didn't mind the opaque glass door but wasn't keen on the clear stripe around so I could look out!). The decor was very nice and everything looked clean. The reason I can't give five stars is the food. Afternoon tea...

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Thank Gillian S
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Firstly let me thank you for choosing Ellenborough Park and I am so happy to hear that you enjoyed your stay with us and were pleased with the room. I'm sorry to read your comments regarding the afternoon tea and breakfast. We endeavour to ensure that all of our guests needs are met and even exceeded on a consistent basis...

Lausanne, Switzerland
Reviewed 4 weeks ago

Clean, well appointed large and quiet room. Restaurant good, fast and friendly. The only drawback is the hotel is located next to a rather busy road and you hear traffic from everywhere outside. This is not obvious from the picture of the old part of the house when you book I thought it was worth mentioning.

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2Thank dilcroc
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you very much for your positive comments regarding your spacious room and the restaurant, I will be sure to pass these onto the team who will be delighted to hear them. I'm sorry to hear about your experience with the noise, we do pride ourselves on being set in a stunning location in 90 acres of pristine grounds and...

Buxton, United Kingdom
Reviewed 4 weeks ago

We stayed last weekend and, based on roommate, we're looking forward to something qa little out of the ordinary. However..... The room was as soulless as it was spacious. All looked very nice but far from out of the ordinary. A big room and a big bathroom doesn't make it classy. Acoustics in the room weren't clever as we could...

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5Thank Mark B
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for taking the time to review the hotel. I'm so sorry to read that you were dissatisfied with your stay. Due to the age of the building and being a listed building it is sometimes difficult to avoid the noise of floorboards, I do apologise if this caused any inconvenience to you. I would ask you to please...

Reviewed 17 January 2017

I'll admit, this may have a twinge of bias to it. I got engaged here this November. But, my now fiance and I went here a year and a half ago as a spur of the moment booking as a stopover when driving back from Cornwall to Norfolk. We stayed in the most stunning of tudor rooms. The grounds are...

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Thank Rhiannon J
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Firstly, may I wish you a belated Happy Birthday and congratulations on your recent engagement; what a very exciting time for you! Thank you for your lovely feedback on your stay at our hotel. We are delighted that you had such a fantastic experience and so thrilled that we could make your special holiday a memorable one. The comments you...

Worcester, United Kingdom
Reviewed 16 January 2017

As it was my wife's birthday, i booked the aromatherapy massage which included afternoon tea. Our time at Ellenborough spa was relaxing...the massage we had certainly hit the spot. The actual spa bit is compact and with the steam room was not working during the short time we there, it made the facilities quite limited. However we did enjoy our...

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Thank Jannon01
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you so much for such a lovely review of your visit to the Spa and for afternoon tea. I ma delighted that you enjoyed a lovely quiet afternoon in the spa and that your massage 'hit the spot' - I know our therapists will be thrilled to hear that. I will be sure to pass on your comments to...

London
Reviewed 16 January 2017

This is a beautiful building, set in great location for exploring the cotswolds. The staff are incredibly attentive and friendly, always happy to help from local advice to getting more milk for the rooms. We stayed in a luxury room in the stable blocks. The room was incredible, everything you could need and an enormous bathroom. The shower was fantastic,...

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Thank mdailey1977
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for taking the time to review our hotel. I am delighted to note that you enjoyed a fabulous visit! We endeavour to ensure that all of our guests needs are met and even exceeded on a consistent basis, and I'm glad that we've been able to do this for you. I have shared your comments with the entire...

Reviewed 15 January 2017 via mobile

All around excellent stay. Staff is very helpful and know the area well. Only thing negative is a better tea selection in the rooms. Beautiful grounds that are well kept. Comfortable common room with a nice selection of board games.

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Thank Lynne O
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for your five-star review of our hotel. We are delighted that you had an excellent stay. I will pass on the comments regarding the tea selection as we do endeavour to meet and even exceed guests needs on a consistent basis. I do hope you managed to take some time to play game or two in the beautiful...

Reviewed 15 January 2017 via mobile

We had a lovely time here. I came with my boyfriend for two nights and it was fantastic. A real 5 star place. Highlights included a selection of tea in little canisters that you can smell before making your selection. We also used the indoor spa facilities, which were great but we didn't use the outdoor pool as it was...

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Thank Zehra E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie at Ellenborough Park
Brasserie at Ellenborough Park
Cuisines: British, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Ellenborough Park

Address: Southam Road, Cheltenham GL52 3NJ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: €190 - €427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellenborough Park 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ellenborough Park Hotel Cheltenham
Ellenborough Park Cheltenham
Hotel Style:
#1 Business Hotel in Cheltenham
#1 Romantic Hotel in Cheltenham
#1 Family Hotel in Cheltenham
#2 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Ellenborough Park staff and other travellers.
15 questions
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Questions? Get answers from Ellenborough Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go if you want a proper spa”
 of 5 bubbles K2428BMpaulb, 20 Feb 2017 | Read review
“All of the rooms I've experienced were stunning!”
 of 5 bubbles rhiannonj113, 17 Jan 2017 | Read review
“The rooms in the stable blocks are huge and fantastic but it does mean you have a short walk (1 minute) into the main building”
 of 5 bubbles mdailey1977, 16 Jan 2017 | Read review
“The Luxury Room was exquisite. The suite was beyond comparison.”
 of 5 bubbles 154melissab, 4 Jan 2017 | Read review
“We stayed in a garden room in the new area just outside the heated outdoor swimming pool”
 of 5 bubbles janicecahill58, 3 Jan 2017 | Read review
5 of 5