We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Queens Hotel Cheltenham - MGallery by Sofitel

Visit hotel website
Share
Traveller (441)
Room & Suite (101)
Storyboard
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$117.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cheltenham hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5261dc5dae9849ef85e65120fa95cab2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":192978,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64695076],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":130,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5261dc5dae9849ef85e65120fa95cab2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":146,"lowestMetaPrice":117,"additionalPartner":false,"highestMetaPriceDisplay":146,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":146,"lowestMetaPrice":117,"highestMetaPriceDisplay":146,"hotelName":"Queens Hotel Cheltenham - MGallery by Sofitel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUyNjFkYzVkYWU5ODQ5ZWY4NWU2NTEyMGZhOTVjYWIyIiwiQUlLIjoiYzU2YzBlNjJiNzRkNDJiOWJkNmFkNjdiNDM2MjE3MDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$117", "hasDates": true, "hacComplete": false, "contentIdMappings": {"64695076":"AccorIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Certificate of Excellence
Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838. It is a Grade 2 listed building and fully refurbished. Centre of town, easy access via M5, 1 mile to Cheltenham railway station, Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Napier Restaurant, Gold Cup Bar Gin Bar and Lounge, Free WiFi internet (public areas and bedrooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - MGallery Collection
Read more
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Show more
Room features
Suites
Non-Smoking Rooms
Minibar
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
361Restaurantswithin 0.5 km
72Attractionswithin 0.5 km
Reviews (1,525)
Filter reviews
1,494 results
Traveller rating
619
494
208
99
74
Traveller type
Time of year
LanguageEnglish
More languages
619
494
208
99
74
Show reviews that mention
All reviews imperial gardens afternoon tea brasserie blanc car park lovely hotel third floor deluxe room an upgrade walk in shower beautiful building town centre bars and restaurants lovely room short break night's sleep stayed for one night breakfast was excellent
FilterEnglish
Updating list...
1 - 5 of 1,494 reviews
Reviewed 2 days ago via mobile

Just returned from my stay at the hotel. Customer service was brilliant. The hotel was extremely clean. Beautifully decorated and extremely comfortable. I would definitely recommend this hotel. And would certainly book and stay here again. Thank you.More

Thank Wazza1912
Response from ErolUr, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded yesterday

Thank you so much for this fantastic review and i am very pleased that you noticed the efforts of the team when it comes to customer service. The housekeeping team will very very happy to read your comments about the cleanliness. We are looking forward...More

Hotel's Favourite
Reviewed 26 September 2018 via mobile

Having booked this hotel directly after looking on TripAdvisor I was not disappointed, from the ease of the initial booking to the reception my wife and I received on checking in to the hotel. I had had used their check-in online service so when we...More

Thank ian1947
Response from Erol U, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 29 September 2018

What a fantastic way to describe the Queens Hotel. I really appreciate that you have taken the time to write a review and am very happy to read your comments. Especially your feedback about my colleagues makes me very proud and I will be sure...More

Reviewed 3 days ago

I recently stayed at this hotel for two nights to celebrate my wedding anniversary with my husband. I called ahead of time to upgrade my room and was offered the Montpelier Suite, which I booked. We were shown to our room on arrival and our...More

Thank NovemberIndia
Response from ErolUr, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded yesterday

It is a real delight to read your feedback and comments as well. I am really thankful that you have taken the time to write this lovely review. I am very glad to read that my colleagues have taken the time to show you the...More

Reviewed 1 week ago via mobile

2nd stay with business at this hotel and it is still fantastic. Beautiful building, rooms and staff. Food excellent. Only negative is no gym. Brilliant value for money in a lovely town. I will return for Christmas shopping. 5*.More

Thank scott123fish
Response from Erol U, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 6 days ago

I really appreciate that you have taken your time to write this wonderful review. It is a pleasure to welcome you. It is great to read that you did enjoy your stay so much and you comment about our lovely team, the rooms and the...More

Reviewed 1 week ago

i have just returned from a day in Cheltenham with my friend. As frequent visitors to the Queens we decided to try the set lunch this time. It was absolutely excellent. Beautifully cooked and in a quiet restful environment. It was also extremely good value....More

Thank alysonclare
Response from Erol U, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 1 week ago

Thank you very much for your feedback and I am so happy to read that you had such a good time during your afternoon tea. I am very glad to read your comments about the food and especially that you have mentioned Ashley and the...More

View more reviews
Questions & Answers
Ask a question
donna b
24 April 2018|
Answer
Response from Attila K | Property representative |
There are several spas within walking distance of the hotel. We do have complimentary access to clc centre which has a pool and gym for our guests.
-1
Votes
Jo24464
22 April 2018|
AnswerShow all 2 answers
Response from Attila K | Property representative |
Absolutely we have several areas including Napier Restaurant, orangery or Regency Suite. I’m the spring and summer we can also arrange a bbq in our private garden. Please contact Ellie Murray in our events team at the hotel... More
1
Vote
Anne B
19 March 2018|
Answer
Response from Attila K | Property representative |
Our direct number is tel:+44 (0)1242 514 754. We look forward to hearing from you.
0
Votes
Room Tips
"Ask for a quiet room but check size as some bigger than others."
paula542016
4 weeks ago
Read review
"Ask for a 2nd or 3rd floor front-facing room for a better view through the columns at the front of the hotel."
alexanderbY5194OI
9 Sep 2018
Read review
"For a change, we accepted the first room we were shown, so no tip from me, it was a good room and we only..."
608douglas
9 Sep 2018
Read review
"Some rooms overlook the town and these are better."
gilliandeller
5 Sep 2018
Read review
Show More 
PRICE RANGE
US$127 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel cheltenhammercure cheltenham
FORMERLY KNOWN AS
Queens Hotel Cheltenham MGallery Collection
LOCATION
United KingdomEnglandCotswoldsCheltenham
NUMBER OF ROOMS
84
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing