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Queens Hotel Cheltenham - MGallery by Sofitel

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Traveller (412)
Room & Suite (99)
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Overview
Hotel website
Promenade, Cheltenham GL50 1NN England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Queens Hotel Cheltenham - MGallery by Sofitel
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,491)
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1,463 results
Traveller rating
593
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Show reviews that mention
All reviewsimperial gardensafternoon teabrasserie blanccar parklovely hotelthird floordeluxe rooman upgradewalk in showerbeautiful buildingtown centrebars and restaurantscentral locationnight's sleeplovely roomshort breakstayed for one night
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1 - 5 of 1,463 reviews
Reviewed yesterday via mobile

On a stormy afternoon,we arrived for a short break.The large reception area was surprisingly lacking a welcome feel-the lighting was poor,we could see no flowers.We received no help with our luggage to the lift (we are both 80+). Our impressions improved immensely on entering the...More

Thank Kenneth C
Hotel's Favourite
Reviewed 19 July 2018

From check in to check out what a great experience. I've stayed in a lot of hotels in the UK and nothing comes close to this wonderful hotel! The lovely young lady at check in was pleasant and offered help when I told her I'd...More

1  Thank notrevo
Response from Attila K, Rooms Division Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 30 July 2018

Dear notrevo, Thank you very much for your wonderful comments, I have passed them onto the team. It makes me very proud to receive your comments and see the team looked after you so well. Our F&B team are very proud of your comments for...More

Reviewed yesterday

My only other experience of this hotel was around 30 years ago when i popped in very briefly for a drink before visiting Cheltenham town hall. Old memories meant i chose it to celebrate a wedding anniversary in June . After reading other reviews i...More

Review collected in partnership with Accorhotels.com
Thank Sightsee605899
Reviewed 5 days ago

We had a afternoon tea at the Queens Hotel Cheltenham the food was excellent, everything you would expect from amazingly hote,. Sandwiches, scones and you can choose between Sweet or Savouries which were all lovely and very enjoyable there was four of us so we...More

Thank dajaynes2017
Response from Erol U, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded yesterday

The chef will be very pleased to read your feedback and we are very thankful for them. It is true that our afternoon tea is excellent and it is so nice that you have now tried it for the second time and surely will be...More

Reviewed 6 days ago

Gorgeous lobby, garden patio, in the heart of Cheltenham UK, and home to our fav restaurant during our entire 10 days in Cotswolds. Close by shops and the main high street in the city. Buss stops nearby. This is where we’ll stay next time we’re...More

Thank No-Central
Response from Erol U, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded yesterday

Thank you so much for these lovely comments about our fantastic hotel. I am so happy to read that you have enjoyed your stay and the dinner with us. We are very proud to be at the heart of Cheltenham. We are looking forward to...More

View more reviews
About
Description
Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838 fully refurbished. Centre of town, easy access via M5, 1 mile to Cheltenham railway station, ...More Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Award winning Napier Restaurant, Gold Cup Bar gin bar and Lounge, Free WiFi internet (public areas and most rooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - MGallery Collection Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
84
Price range
US$136 - US$296 (Based on Average Rates for a Standard Room)
Formerly known as
Queens Hotel Cheltenham MGallery Collection
Also Known As
Queens Hotel Cheltenham - MGallery By Sofitel
,
Mercure Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
84
Price range
US$136 - US$296 (Based on Average Rates for a Standard Room)
Formerly known as
Queens Hotel Cheltenham MGallery Collection
Also Known As
Queens Hotel Cheltenham - MGallery By Sofitel
,
Mercure Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham
Photos
Traveller (412)
Room & Suite (99)
Dining (34)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
donna b
24 April 2018|
Answer
Response from Attila K | Property representative |
There are several spas within walking distance of the hotel. We do have complimentary access to clc centre which has a pool and gym for our guests.
0
Votes
Jo24464
22 April 2018|
AnswerShow all 2 answers
Response from Attila K | Property representative |
Absolutely we have several areas including Napier Restaurant, orangery or Regency Suite. I’m the spring and summer we can also arrange a bbq in our private garden. Please contact Ellie Murray in our events team at the hotel... More
1
Vote
Anne B
19 March 2018|
Answer
Response from Attila K | Property representative |
Our direct number is tel:+44 (0)1242 514 754. We look forward to hearing from you.
0
Votes
Room Tips
"Ask for a 2nd or 3rd floor front-facing room for a better view through the columns at the front of the hotel."
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"For a change, we accepted the first room we were shown, so no tip from me, it was a good room and we only..."
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"Some rooms overlook the town and these are better."
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"The rooms on the third floor were loverly"
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