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Jurys Inn Cheltenham

739 reviews
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Traveller (48)
Room & Suite (136)
Dining (23)
Overview
  • Excellent44%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (739)Write a Review
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Show reviews that mention
All reviewsleisure facilitiespool and gymundergoing refurbishmentsteam roomhotel staffbusiness tripeasy accessbus stopcomfortable hotelshort stayplenty of parkingweekend breakbiscuitsthe ground floorexcellent staywould stay againone night stay
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21 - 25 of 733 reviews
Reviewed 8 January 2018

Pool is ok, decent size, Sauna is small but workable. Gym looked average, didn't get a chance to use it. Overall not 5 stars hotel, more 3 stars. Dinner was terrible but got informed that it was because they had a new chef. Breakfast was...More

Review collected in partnership with Jurys Inn
1  Thank donuk2018
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 12 January 2018

Dear donuk2018 Thank you for your review following your recent stay with us. I would love to find out some more from your stay, as to why you didn't enjoy your meal with us. We continue to strive to improve our service and product and...More

Reviewed 7 January 2018

We stayed in the durys inn on New Year's Eve there was a group of 5 of us , we paid £180 for one night for 3 people in one room one double bed one single breakfast not included, not even a bottle of water...More

3  Thank Siobhan165
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 12 January 2018

Dear Siobhan165 Thank you for your detailed review of your taxi experience whilst staying with our hotel, and I am glad that we were able to report this to the company that provide our taxi's and that having had it reported, it was soon resolved....More

Reviewed 5 January 2018

Great friendly Staff, lovely hotel, extremely comfortable bed. very clean and top class breakfast with loads of choice. highly recommend. Modern. Very spacious. Lovely bar area with food. Plenty of parking.

Review collected in partnership with Jurys Inn
Thank 597joa
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 12 January 2018

Dear 597joa Thank you for a great 5 star review and great to see you loved our breakfast. Look forward to welcoming you back very soon Kind regards Peter Hendry

Reviewed 5 January 2018

Excellent stay at the Jury's inn. From the reception staff to the restaurant and bar staff everyone were friendly and professional. The rooms are clean, spacious and the beds are very comfy. The breakfast is very good with a lot of options. Overall an excellent...More

Review collected in partnership with Jurys Inn
Thank sheldonp2018
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 12 January 2018

Dear sheldonp2018 Thank you for a fabulous 5 star review following you recent stay, and especially for recognising all of our team whom you came into contact with. Great to see you loved our breakfast and of course we hope to see you again very...More

Reviewed 4 January 2018 via mobile

Very convenient hotel just off the M5. Staff are friendly and helpful. Resteraunt is on site but is expensive for what you get - weatherspoon quality for bistro prices. Rooms are comfy and well equipped. The best feature is the gym and pool. Steam room...More

Thank Targaryen-Traveller
Response from Peter H, General Manager at Jurys Inn CheltenhamResponded 12 January 2018

Dear Targaryen-Traveller Thank you for your review and your kind words about our friendly helpful team. I apologize you didn't like our menu on this occasion, however please do let us know if there are any dishes you would like to see as we continue...More

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134567147
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$66 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$66 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (48)
Room & Suite (136)
Dining (23)
Pool & Beach (9)
Amenities (21)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tami J
21 September 2016|
AnswerShow all 7 answers
Response from cranny_ni | Reviewed this property |
Yes
1
Vote
LuluD55
6 August 2016|
AnswerShow all 2 answers
Response from Cripsteam | Reviewed this property |
Yes it does.
1
Vote
Bethan-louise12
14 April 2016|
Answer
Response from Siobhan T |
Hi it's not far about a five minute taxi but be very careful as the one the jury's inn uses overcharged us by £10 we had ring the company themselves to get it refunded the next day, bad service
0
Votes
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Room Tips
"Accessibility G43 not bad, but would have been better in G28"
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"22 was lovely"
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"For easy accessibility ask for G28"
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"The rooms not too bad. Cleaning a lot to be desired."
Read review
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