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Jurys Inn Cheltenham

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1 room 2 adults 0 children
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Jurys Inn Cheltenham
Jurys Inn Cheltenham
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496 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Leicester, United Kingdom
Reviewed yesterday NEWvia mobile

Needed somewhere to stay to split a journey up and came across jurys inn lovely hotel very welcoming lovely staff in all areas all willing to help bar and surrounding area very comfortable bedroom was very clean and comfortable and for once a decent shower and decent sized towels!! Would i stay there again if needed i most certainly would!

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Thank vonnie57
Reviewed 2 days ago NEW

I arrived at the hotel with my 3 year old. The reception lady was extremely pleasant and helpful and my daughter was handed an activity pack. A nice touch. We then went for a swim in the excellent swimming pool. I also noticed that there was a decent sized gym too. Our room was nicely prepared, very clean and the...

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Thank tuftywhite
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

I stayed at this hotel the two nights before my wedding and the staff were amazing. I came back to my room (which was lovely) and the housekeeping staff had made towel swans on my bed and put petals on it! I wasnt even getting married at this hotel!! The restaurant was really nice - the food was lovely and...

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Thank A TripAdvisor Member
Cheshire, UK
Reviewed 3 days ago NEW

Good hotel at very reasonable price. Rooms excellent, dinner very good. Loved the pool area although pool itself was quite small - steam room and sauna were fantastic. Hotel is close to bus stop into Cheltenham. We went walking in the Cotswold Hills - gorgeous!

Review collected in partnership with Jurys Inn
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Thank janbrad
Manchester, United Kingdom
Reviewed 3 days ago NEW

Lovely hotel with very helpful staff plenty of parking and good food Lots of choice at breakfast and very comfortable rooms. Staff are polite and friendly. Ideally located for all Cheltenham events and links to major transport routes

Review collected in partnership with Jurys Inn
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Thank jiml5056
Berkhamsted, United Kingdom
Reviewed 4 days ago NEW

Booked to celebrate a girlfriend's birthday in the Cotswold's and decided on Jury's Inn Cheltenham in case of poor weather as hotel had an indoor pool and gym. We certainly were not disappointed in the choice of hotel. As it was at a weekend the hotel was very quiet. (staff said weekdays are usually very busy) The pool is of...

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Thank julie G
Reviewed 6 days ago NEWvia mobile

I can't fault the rooms they quite nice here and comfortable enough. But breakfast was an issue. First staff in breakfast hall was rude and not giving opportunity to put the food into the plates. Just messing around all the time. Tables were unclean and messy. there were no cereal bowls and not enough plates !!!! And nobody seemed bothering....

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Helpful?
Thank Estella S
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Estella S Thank you for leaving a review after your recent stay with us. I would like to speak with you directly regarding your breakfast experience and if you would be so kind to forward me your details and I will arrange to call you. Our breakfast offering normally receives such positive comments, so I am naturally disappointed to...

Nailsworth, United Kingdom
Reviewed 6 days ago NEW

Easy access, lots of parking area, good staff, short taxi trip into Cheltenham ~ a pleasure to stay. Room clean, comfortable bed ~ everything you need. Suited me, because of it's location, close to the M5, some may wish to stay more centrally.

Review collected in partnership with Jurys Inn
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Thank robertmB830BT
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear robertmB830BT Thank you for leaving a review on Tripadvisor for other guests to review. I am delighted that you enjoyed your stay and that you found the location good, this is feedback we often receive due to ease of access from the M5. If you are staying with us regularly, please drop me an email direct as I would...

Devon
Reviewed 6 days ago NEW

We booked the 2 night Cotswold Getaway package for 3. From the moment we checked in everything was great. We very much enjoyed our lovely afternoon tea of assorted sandwiches, scones and cakes and a huge pot of tea each. We took this in the beautiful gardens and were served by a very helpful young man. It was no problem...

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Helpful?
Thank Wednesdaychild
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Wednesdaychild What a great review and thank you so much for taking the time to post your comments directly on Tripadvisor. I am truly delighted that you had a nice Easter break and I hope that you will return to Jurys Inn Cheltenham again soon. If you are looking to return, please drop me an email direct and I...

Chelmsford
Reviewed 1 week ago NEW

We stayed here before the races, ate in the bar area and the food was lovely and used the facilities the next morning like gym, pool etc which was excellent and included in our stay. The rooms were lovely and well kept. Breakfast was a bit of a let down and most of the crockery I picked up was dirty...

Review collected in partnership with Jurys Inn
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Helpful?
Thank Lucy C
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Lucy C Thank you for taking the time to post a review of your stay on Tripadvisor. Whilst in the main, I can see that you enjoyed your stay - I have raised your comments about breakfast with our Food and Beverage Manager, which I assure you were addressed. When you are returning please refer directly to our website...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Situated just off Gloucester Road, our four star hotel in Cheltenham is just a short distance to the famous Cheltenham Racecourse (6 miles), city centre and Cheltenham Spa railway station (1.5 miles). Filled with heritage, this Regency town is less than a hundred miles from London and sits just outside the Cotswolds. Jurys Inn Cheltenham offers 122 stylish bedrooms newly designed in 2016. Each bedroom comes complete with large comfortable DREAM bed with crisp white linen, an en-suite bathroom with complimentary toiletries, flat screen television with Freeview, tea and coffee making facilities and free WiFi. The hotel also boasts amenities such as a stylish bar and restaurant serving classic dishes and light bites, 200 parking spaces (available at an additional charge), Juvenate Health and Leisure Club with steam room, sauna, tennis courts, a heated swimming pool, and fully equipped gym, all day Costa Coffee bar, and 15 Meetings and Events spaces catering from seminars to weddings and accommodating up to 400 people. ... more   less 

Additional Information about Jurys Inn Cheltenham

Address: Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: €72 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Cheltenham 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Hotel Style:
#4 Family Hotel in Cheltenham
#8 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Cheltenham staff and other travellers.
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Questions? Get answers from Jurys Inn Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on floor 2 looking into a grass area - not too sure if some had better views than others”
juliegE6347KK, 23 Apr 2017 | Read review
“all rooms seemed equally as good as the next”
HelmarkCardiff, 18 Apr 2017 | Read review
“Superior double room, good size with great facilities, iron and ironing board, plus earlier check-in and late check out”
shannyg2016, 16 Apr 2017 | Read review
“We had a family room which had double and a single for our son. No: 223 very quite and overlooked the tennis courts.”
jacquelinew812, 14 Apr 2017 | Read review
“Felt the windows of the ground floor rooms were vulnerable, although we had no problems.”
LanmanWales_UK, 7 Apr 2017 | Read review
5 of 5