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Jurys Inn Cheltenham

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Jurys Inn Cheltenham
Jurys Inn Cheltenham
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460 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Greystones, Ireland
Reviewed 2 days ago NEW

excellent experience, went with Tully Travel who were most helpful, coach drivers, hotel staff,were all so friendly and helpful. Rooms were very comfortable and very clear. Breakfast was superb and staff were constantly maintaining levels of breakfast food. well done to all.

Review collected in partnership with Jurys Inn
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Helpful?
Thank carmeldoloresm
County Cork, Ireland
Reviewed 6 days ago NEW

We have used the hotel in the last 6 years for the festival race week and from the reservation to the check out the staff make it so easy and always a pleasure to deal with, everything in relation to customer care is of a very high standard, staff are very friendly and always on hand if there were any...

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Thank J8586DUkevins
Wakefield, United Kingdom
Reviewed 6 days ago NEW

The room is reasonably priced and spacious. Room service was good and bar was staffed with attentive Bar man. The water pressure was very low for a shower next morning and bathtub is lacking of grip. Overall it is a very satisfying stay. And next time please don't forgot to put my archives in for the Caesar salad!

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Thank Singharvey
Birmingham, United Kingdom
Reviewed 6 days ago NEW

Placed order for room service, taken over 1 hour to arrive. Food arrived wrong and cold. Reported to reception who offered 40% off, when realising that we were on a package and already paid in full, offered nothing?

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1Thank martynb48
Cheltenham, United Kingdom
Reviewed 1 week ago

Like many people i a a member of the lesure part of the hotel. They have done the pool and gym up,but it still has lots of faults The temperture of the pool is up and down. The bath with bubbles never sees to work The toilets are out of order which is a BIG no-no They try to get...

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1Thank michael s
Chesterfield, United Kingdom
Reviewed 1 week ago

I thoroughly enjoyed my visit - very good breakfasts & comfortable room. Only minor 'complaint' - the sparseness of the hospitality tray in the bedroom - no green tea bags, no hot chocolate sachets & no biscuits!

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Thank christine s
Warrington, United Kingdom
Reviewed 1 week ago

Nice friendly,clean hotel,good location,would stay again if we was in the area! Always wanted to visit Cheltenham,although our stay was short would love to visit again,in the near future hopefully for a couple of night next time!

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Helpful?
Thank 684kg
Prestatyn
Reviewed 2 weeks ago

Excellent hotel. Check in staff are extremely helpful and very nice. We had a beautiful meal in the restaurant. Room was very clean. Only negative was I thought I had booked breakfast. Comfortable beds. Would like to stay again.

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Helpful?
Thank Julie W
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Julie W What a fantastic review and its great to see the 'Five Stars'. Thank you so much for leaving the comments about your stay for others to review. If you are returning, please drop me an email personally and I will happily quote you the best rate possible. Kind regards, Catriona Catriona_Delaney@jurysinns.com

Bedfordshire, United Kingdom
Reviewed 2 weeks ago

Nice hotel and friendly staff. Adequate room but far too hot. Couldn't sleep as too hot and noise outside. Limited room service menu after 10:00 pm - only sandwiches or pizza. Pizza arrived covered in chopped cucumber! Very strange!

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Helpful?
Thank louiset151
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear louiset151 Thank you for leaving your feedback for other potential guests to review. I assure you that we have addressed the pizza issue you had with our Head Chef and nights team. If you do return to the hotel, please feel free to drop me an email direct as I would happily arrange a room with air conditioning on...

Craigavon, United Kingdom
Reviewed 2 weeks ago

Fourth visit to this lovely upgraded hotel. It keeps getting better each time we visit. Complete upgrade including reception bar and restaurant. along with refurbished rooms. Staff extremely helpful including Erina on reception and Lynn and Charlotte in dining area. Will definitely return again

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Thank Edc0603

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Situated just off Gloucester Road, our four star hotel in Cheltenham is just a short distance to the famous Cheltenham Racecourse (6 miles), city centre and Cheltenham Spa railway station (1.5 miles). Filled with heritage, this Regency town is less than a hundred miles from London and sits just outside the Cotswolds. Jurys Inn Cheltenham offers 122 stylish bedrooms newly designed in 2016. Each bedroom comes complete with large comfortable DREAM bed with crisp white linen, an en-suite bathroom with complimentary toiletries, flat screen television with Freeview, tea and coffee making facilities and free WiFi. The hotel also boasts amenities such as a stylish bar and restaurant serving classic dishes and light bites, 200 parking spaces (available at an additional charge), Juvenate Health and Leisure Club with steam room, sauna, tennis courts, a heated swimming pool, and fully equipped gym, all day Costa Coffee bar, and 15 Meetings and Events spaces catering from seminars to weddings and accommodating up to 400 people. ... more   less 

Additional Information about Jurys Inn Cheltenham

Address: Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: €63 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Cheltenham 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Hotel Style:
#4 Family Hotel in Cheltenham
#8 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Cheltenham staff and other travellers.
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Surrey
over a year ago
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Weston-super-Mare, United Kingdom
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Questions? Get answers from Jurys Inn Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor best :)”
 of 5 bubbles T0nieJ, 28 Feb 2017 | Read review
“ground floor gives easy access to the health centre and restaurant/bar”
 of 5 bubbles highburyhannah, 24 Feb 2017 | Read review
“Very nice hotel at great price”
 of 5 bubbles , 23 Jan 2017 | Read review
“At the back would be less noisy.”
 of 5 bubbles largie100, 22 Jan 2017 | Read review
“Second floor is very quiet”
 of 5 bubbles RufusBrisbane, 14 Dec 2016 | Read review
5 of 5