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All reviews ncp car park hi express town centre beans adjacent ncp brewery quarter sofa bed discount card high street hot items central location free wifi breakfast was included reception staff bars and restaurants hotel bar modern hotel
We were able to check in early which is great. Friendly, approachable staff. NCP car park next door, reception give you a card to put in the payment machine to get the discount. Room was lovely and clean, good size and powerful shower. Fresh towels...More
Stayed in on business. Everything was excellent. Fast check in, acknowledged as an IHG member. All members of staff are there to help out. Breakfast was also very good. Centrally located, bit far from railway station though. Many restaurants and pubs in the vicinity. Highly...More
Date of stay: October 2018
1 Thank geryhat
Response from Lucy H, Manager at Holiday Inn Express CheltenhamResponded 30 October 2018
Hi Gerasimos C
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
I think this is meant to be a cheap and cheerful hotel which it is. Clean, in need of a refurb but passable. Great staff average breakfast. Car park across the road 25% off if you stay at hotel so about £11.20 for 24 hours...More
Hotel room was fine, clean and comfortable but breakfast the next morning was horrendous, not enough chairs at tables some tables without chairs, so nowhere to sit and queues for over half an hour, cutlery non existent, food running out, my breakfast was cold by...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express CheltenhamResponded yesterday
I appreciate you for staying at Holiday Inn Express Cheltenham and for giving us your thoughts about your recent visit.
I'm sorry that you were not impressed with the breakfast that we served. This is not the type of service that we want...More
Like all holiday Inns we have stayed at, the hotel was clean, with all the basic facilities; storage facilities for storing underwear and hanging coats, etc, is very limited, so why call it a Holiday Inn is a mystery as you wouldn't be able to...More
Date of stay: November 2018
Thank Brian W
Response from IHGService, Guest Relations Manager at Holiday Inn Express CheltenhamResponded 3 days ago
Hi Brian W,
Thank you for your review and for staying with us. We are to hear you found our location convenient and clean. I am sorry for the wait time at breakfast and for any inconvenience caused. I have also taken note of your...More
AWARD WINNER - 'Hotel of the Year 2012' Award!We welcome you to the award-winning Holiday Inn Express Cheltenham hotel, opposite The Brewery complex. This exciting hotel is perfectly located in Cheltenham Town …MoreCentre, and is a short journey from Cheltenham Racecourse. Cheltenham is a beautiful spa town located in the heart of The Cotswolds, famous for its horse racing, Regency heritage and architecture. Easy access to the hotel via M5, Junction 10, and 1 mile to Cheltenham railway station and 50 miles to Bristol Airport. Holiday Inn Express Cheltenham hotel offers 132 air conditioned en suite bedrooms with modern facilities including high speed internet access and WIFI. All room rates include Complimentary Continental Buffet Breakfast. Guests have free use of health facilities at Fitness First, along with up to 25% off food at well known branded restaurants opposite the hotel. NCP car parking is available adjacent to the hotel. ***Don't forget to book now for this years Summer Festivals in Cheltenham***. Getting out and about, see Cheltenham, the Cotswolds, Cheltenham Racecourse, the Cotswold Wildlife Park, Westonbirt Arboretum, Sudeley Castle, Slimbridge Wild Fowl Trust and the Forest of Dean. So whether you re visiting Cheltenham for meetings, business or pleasure, you will receive a warm welcome at the Holiday Inn Express Cheltenham hotel. Less
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