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We stayed at the Shelley’s Hotel on 4th August and have delayed writing this review as we have written privately to the hotel and wanted to give them the courtesy to respond. However, even after chasing several times we have still not received a written...More
3 Thank Patrick H
Response from SteveT258Hove, Manager at The ShelleysResponded 11 August 2017
This review is clearly linked to the one preceding it and appears over-wrought. Of course we are disheartened when any guest leaves a less than positive review and it is clear you harbour various concerns
Shelleys prides itself on providing an individualised service and please...More
A most disappointing experience. We were told our room would be ready at 1.00pm and we duly arrived at that time only to find our room was not ready. We then said to the lady receptionist that we would have a drink in the bar...More
Thank Brian N
Response from SteveT258Hove, Manager at The ShelleysResponded 10 August 2017
Trite references to long forgotten BBC sitcoms are rarely helpful and tend to say more about the reviewer than the hotel. In this case there are no substantive details which would enable us to trace the guest so we will hopefully be able to reach...More
I choose The Shelleys on a recommendation of a friend and we weren't disappointed. The gentleman on reception when we arrived arranged our taxis to and from Glyndebourne even though we should've booked earlier. Our room was absolutely charming. The shower was one of the...More
Thank Richard J
Response from SteveT258Hove, Manager at The ShelleysResponded 9 August 2017
Glyndebourne really is superb and should be on everyone's list of 'must dos'
Your review was equally stellar and thank you so much - it has given our hardworking staff a real shot in the arm and needless to say they are very much looking...More
A most disappointing stay. We paid £200 a night for two nights on the 7th & 8th July 2017. We had been promised a “superior” quality room and ended up in Room 10. This we found anything but “superior” being stuffy and having tired, dated...More
3 Thank Malcolm S
Response from SteveT258Hove, Manager at The ShelleysResponded 3 August 2017
This is clearly a disappointing critique and it is clear this patron's stay did not hit all the right notes. Shelleys retains a certain charm and whilst we continue to invest in the property - witness the car park - we have a carefully crafted...More
We had a wonderful stay at Shelleys. Our room was spacious and very comfortable. The hotel is in a charming centuries old building but the rooms have been renovated and are well appointed. There is also a spacious parking lot for guests cars.
Response from SteveT258Hove, Manager at The ShelleysResponded 24 July 2017
Thank you for this smashing review - you were super guests and we are very much looking forward to seeing you again, all the way from Dubai. We are fortunate to have both Jacqui and Steven as part of the team
US$115 - US$248 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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