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Westbourne Hotel

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Westbourne Hotel
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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago

Last month I decided to visit Brighton for the weekend with friends. I got an excellent price for the room I was given and the location of the hotel was brilliant, not very far from Brighton centre at all. When I arrived was welcomed by very friendly staff and was allocated my room, which was room 10. The rooms were...

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Helpful?
Thank kristinalamb
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

Reviewed 3 weeks ago via mobile

I stayed in room 9 (photos of the room available) with my boyfriend for two nights. The room and hotel has recently been refurbished to a modern stylish hotel. The staff were so friendly and helped us when we lost out key!! Room was stunning and spotless. Would definitely come again!

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Helpful?
Thank Sabina A
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

London, United Kingdom
Reviewed 4 weeks ago

I will split my review into 2 sections - let me highlight the positives first and then focus on some ideas to improve the guest experience. From the outside, this hotel is quite impressive, it is clear that it has recently had a lick of paint and does stand out from the row of identical buildings. The location is perfect,...

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Thank MadameJane
Reviewed 4 weeks ago via mobile

The Westbourne felt like work in progress. The outside looks impressive with the communal areas still needing updating. Host was polite and informative. The room was stylish and functional with a comfy bed, unfortunately a few cleaning issues and bed side lamp were absent. Perfect if your laid back and just want a reasonable cost get away, making the most...

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Helpful?
Thank Sugarcub
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

Reviewed 17 February 2017 via mobile

This hotel is in a good location, really close to the seafront and with local shops nearby. The beds were comfy and the room was warm. The girl who checked us in was really helpful and friendly. But, the hotel is pretty tired, with old furniture, stained carpets and broken lamps. For what we paid, this was kind of what...

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Helpful?
Thank Sophie S
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Reviewed 16 February 2017

I visited the Westbourne Hotel last week on business. I'd travelled down from London and was feeling irate, but my mood was immediately changed upon arrival. The hotel was stunning, the location great, reasonably priced and with exceptional service. I'd recommend to anyone looking to visit for leisure or business.

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Helpful?
Thank Jonathan S
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We love to read that you enjoyed your stay with...

Reviewed 15 February 2017 via mobile

I recently cleaned a fee room in westbourne hotel in brighton fabulous room well mannered staff would recommend anyone to stay there. Big spaceous rooms beds look comfortable hotel in a quite area so no problems with sleeping easy access to shopping centre local bars and restuarants .

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Helpful?
Thank Megan R
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am glad that you enjoyed your stay with us...

Cork
Reviewed 14 February 2017 via mobile

I usually write good reviews but I would not go back here. Lacking in atmosphere, cold atmosphere, nothing impressive- damp patches on ceiling making not a nice view from bed, no breakfast, shower was ok, staff were nice. I didn't feel comfortable here. Sorry.

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Helpful?
Thank aoibhinnmcgee
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advise of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Reviewed 12 February 2017

I visited the Westbourne Hotel in Brighton for business with 2 of my colleagues, we had the large family room on the top floor. There are 55 stairs, this did not bother us but nowhere did it say there was not a lift so be mindful. Upon arrival we were given our keys and told to 'call downstairs' if we...

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Helpful?
Thank Bvicks
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advice of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

Gosport, United Kingdom
Reviewed 25 January 2017 via mobile

Stayed in this hotel for 1 night as a place to crash before uni interview. Room was nice and everything no complaints about that. Local enough area. HOWEVER the bed sheets I had were disgusting, I had to take it off as I was so disgusted by them. (See picture)

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Helpful?
Thank loiscoggeshall_
Jamie R, Owner at Westbourne Hotel, responded to this review

Firstly, I would like to thank you for taking the time to advice of your recent stay at Westbourne Hotel, Brighton. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very sad to read of your experience during...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
A beautiful Victorian period house conveniently situated a short stroll from the seafront, conference centre, & the world famous lanes. The Westbourne Hotel appeals to guests who appreciate a personal & professional service, in tasteful surroundings with a friendly atmosphere. This 3 diamond establishment has 11 bedrooms in total and majority with en-suite bathrooms, the Westbourne hotel can without doubt make your stay here a most comfortable experience. The Westbourne Hotel has a flexible choice of rooms, so whether your alone on business or pleasure, a couple wanting a intimate break, or a family wanting to experience the fun that can be found in Brighton, the Westbourne Hotel will appeal to you. Breakfast is individually freshly prepared to order and with a wide variety to choose from, whether you appreciate a full English breakfast, or vegetarian/vegan options, or just simply something lighter like fruits, yogurts, cereals, the Westbourne Hotel can make the most important meal of the day, a good one! ... more   less 

Additional Information about Westbourne Hotel

Address: 46 Upper Rock Gardens, Brighton BN2 1QF, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: €44 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westbourne Hotel 3*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Westbourne Hotel staff and other travellers.
2 questions
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Corby, United Kingdom
8 months ago

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Questions? Get answers from Westbourne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the basement floor are small.”
 of 5 bubbles ArtasD, 25 Mar 2017 | Read review
“Ground floor is noisy and no views”
 of 5 bubbles Kiddey18q, 23 Mar 2017 | Read review
“if you arent good with stairs do not accept a top level room as there is no lift”
 of 5 bubbles steph1287, 7 Mar 2017 | Read review
“Don't stay here”
 of 5 bubbles robtruelove, 6 Mar 2017 | Read review
“Try another hotel!”
  • Inside the bathroom cabinet, not where I would like to store my hygiene products
  • Top of drawers in bathroom sink unit - obviously not been cleaned for weeks
 of 5 bubbles MadameJane, 26 Feb 2017 | Read review
5 of 5