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Hilton Brighton Metropole

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Hilton Brighton Metropole
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3,779 Reviews from our TripAdvisor Community

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Showing 3,688: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW

tatty room, badly fitting windows, chairs that are so worn the fake leather is peeling off in bedrooms. Buffet breakfast not worthy of a mention unless you like cold food. Overall feeling the place was dirty and one of the function rooms the ceiling was so dirty in places it looked more like a health hazard, black dirty air vents.... More 

Helpful?
Thank Dave T
London
1 review
Reviewed 2 days ago NEW

My stay was perfect, would defiantly go again. Didn't have much interaction with staff at all so I can't really give them a high rating but they weren't bad. Rooms were perfect, tidy and clean and perfect sized, it was all just to how we wanted it

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cdom27
Bedfordshire, United Kingdom
2 reviews
Reviewed 3 days ago NEW

Needed a break. Chose a two day break in Brighton. 10 min taxi from station. Shopping 5 min walk. Beach across road. Did not need local transport as all local attractions close by. Room was a twin guest room both beds were comfortable. Breakfast food could not be faulted. However first morning someone forgot to turn the heating on. Remedied... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrew S
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Andrew S Thank you for taking the time to add your review to Trip-advisor. I'm so pleased that you had such a great stay with us and am very grateful that you would take the time to pass on your very positive feedback on both your stay and your breakfast experience. As you say the hotel does have a... More 

Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 3 days ago NEW via mobile

The reception and conference areas are very grand and seemed well decorated. The location is fantastic, and ice you get there early enough there is on site (chargeable) parking. Lovely restaurant area for breakfast (can't comment on food as only had cup of tea). The hotel is a grand old lady with impressive reception area and downstairs rooms however the... More 

Helpful?
Thank susanjhampson
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear susanjhampson Thank you for taking the time to add your review to Trip-advisor. I would like to thank you for your mixed bag of compliments and constructive criticism which I really do appreciate regarding your recent stay with us. Your feedback is extremely important to us to ensure that we continuously improve our services for our guests and please... More 

Bexhill-on-Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

Breakfast was cool, not hot, dinning room was cold, needed a warm pullover. A receptionist couldn't communicate very well in English, did not have full understanding of the English language. No seating in reception area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris H
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Chris H Thank you for taking the time to add your review to Trip-advisor. I am sorry to read of the issues you experienced and please accept my apologies The hotel employs a wide variety of nationalities, including English and whilst we pride ourselves on the levels of service we offer to our guests. I regret you were disappointed... More 

Bournemouth, United Kingdom
2 reviews
Reviewed 4 days ago NEW

Had a really good deal for one night bed and breakfast. We slept well as there was no outside noise, quite often there are doors banging in the middle of the night at other places. Would definitely stay again, and have done in the past.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda E
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Linda E Thank you for taking the time to add your review to Trip-advisor. I would like to thank you for your very genuine comments and feedback you gave on your recent stay with us which is gratefully received. I hope we may have the pleasure of welcoming you back in the not too distant future. Kind regards Sascha... More 

Iver Heath, United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 6 days ago NEW via mobile

Really good room, room 478 was massive. I had booked a seafront double on a special rate as part of a Cisco conference I was attending, the room was ginormous, I had a big king size bed, really big bathroom with shower cubicle and a big bath. I had a great view straight out onto Brighton beach, the BA i360... More 

Helpful?
Thank Nick H
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Nick H Thank you for taking the time to add your review to Trip-advisor. I would like to Thank you for your mixed bag of compliments and constructive criticism which I really do appreciate. Thank you for your kind remarks regarding room 478 as it is always nice to receive good feedback to share with the team. I was... More 

Seltjarnarnes, Kjosarsysla, Iceland
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed for two nights with husband and a group of colleagues. The room was small and clean and the bed ok. That's about it. I would not recommend the hotel except for the location. Hilton really shouldn't put their name to this without doing some major renovations and redecorating. And they shouldn't let the rooms in corridors where they are... More 

Helpful?
Thank Guðrún J
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Guðrún J Thank you for taking the time to add your review to Trip-advisor. I am sorry that you have left the hotel feeling disappointed with the standard of the hotel in general. Your feedback is extremely important to us to ensure that we continuously improve our services for our guests. Please accept my apologies for the disappointments you... More 

Exeter
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

I stayed for 2 nights and was given the choice of a room with a sea view (the hotel is on the front a few metres from the i360 attraction). My room was large and comfortable but seemed to be very cold, partly due to the lack of double glazing of the older style windows so there was a constant... More 

Helpful?
Thank ExeterChris
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear ExeterChris Thank you for taking the time to add your review to Trip-advisor. I am very grateful that you would take the time to pass on your very positive feedback on certain aspects of your stay with us. As you say the hotel does have a very good location and is in easy reach to all the main attractions... More 

London, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

very dissapointing stay at this once lovely hotel. the list of issues is extensive, but in order of the day, lack of staff for check in, the staff member I spoke to had such poor grasp of english I had to have every sentance repeated at least 3 times. ON the upside room was very spacious, but poorly decorated (including... More 

Helpful?
Thank Barry B
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Barry B Thank you for taking the time to add your review to Trip-advisor. I would like to thank you for your honest reply and feedback regarding your stay with us and I can assure you that this is not our usual standard and experience we offer our guests staying with us. The hotel employs a wide variety of... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Waterhouse Bar & Terrace
Waterhouse Bar & Terrace
Cuisines: Bar, European, British, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set on Brighton's seafront, the Hilton Brighton Metropole hotel offers charming Victorian elegance alongside modern convenience. This large South of England conference hotel has 340 guest rooms as well as 33 meeting rooms, including three exhibition halls. Enjoy the convenient location of this Brighton hotel, within easy reach of major travel links just off the A23 and only five minutes from Brighton station. Gatwick Airport is 30 minutes from Hilton Brighton Metropole, and Central London less than an hour by train. Stay connected at your guest room desk with WiFi. Family Rooms are equipped with a double and a single bed - ideal for those with small children. Relax in a comfortable Deluxe Room with views of Brighton seafront, or select a Hilton Suite for a roomy seafront home from home. Choose from a menu of modern European classics in the Waterhouse Restaurant. The Waterhouse Bar & Terrace serves Costa coffee and Afternoon Tea in an exquisite setting. Unwind on the sea-facing terrace with drinks and enjoy light meals during the day. Hilton Brighton Metropole offers a choice of flexible space, quality facilities and excellent service. Our Conference and Events Team will ensure that events are tailored to your needs. Unwind in the fully equipped fitness centre and indoor swimming pool, warm tired muscles in the steam room or be pampered and polished on the Beauty Rooms our on-site spa, or treat yourself to a haircut in Cove Hairdressers. Alternatively indulge in what has become a Hilton Brighton Metropole tradition, afternoon tea 'Seaside Delights' in the Waterhouse Bar & Terrace with one of our 'Perfectly Paired' cocktails, or dine in grandeur under the ornately corniced ceiling of Waterhouse Restaurant. Walk down the original 1890's marble staircase of Hilton Brighton Metropole, and out into the chic boutique-lined streets of central Brighton. ... more   less 

Additional Information about Hilton Brighton Metropole

Address: Kings Road, Brighton BN1 2FU, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: €96 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Brighton Metropole 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Hilton Brighton Metropole Hotel Brighton
Brighton Metropole
Hotel Style:
#8 Luxury Hotel in Brighton
#14 On the Beach Hotel in Brighton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brighton Metropole staff and other travellers.
15 questions
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Birmingham, United Kingdom
Longfield, United Kingdom
London, United Kingdom
over a year ago
Pembroke, United Kingdom

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Questions? Get answers from Hilton Brighton Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a topper for mattress”
 of 5 bubbles cogs186377, 13 Nov 2016 | Read review
“The view west is pretty.”
 of 5 bubbles Bullock_Trunk, 6 Nov 2016 | Read review
“Seafacing but I am sure all rooms are OK”
 of 5 bubbles royandwendy503838, 1 Nov 2016 | Read review
“No idea - just complain as soon as you get there if you're not happy. We were 107. Sea view.”
 of 5 bubbles WayneForUK, 28 Oct 2016 | Read review
“Always worth asking for a room with a view !”
 of 5 bubbles johncQ5450NT, 27 Oct 2016 | Read review
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