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I always worry about disabled access in hotels but this was good. Reception reserved a parking space for us and gave us complimentary parking as a blue badge holder. Sadly despite arriving well after check in time our room wasn't ready for over an hour...More
I am finding it difficult to put my finger on what it was that disappointed me but if I am being perfectly honest, I can’t. My room was spacious and clean albeit a bit dated. I didn’t have a room with a view but my...More
1 Thank Russell P
Response from Rebecca G, Front Office Manager at Bournemouth Highcliff Marriott HotelResponded 3 days ago
Dear Russell P,
Thank you for taking the time to share feedback on your recent stay with us here at the Bournemouth Highcliff Marriott Hotel. I am sorry to learn that your stay was disappointing to you.
Please contact us directly on 01202 557702 selecting...More
I stayed here recently as a delegate at a conference and was pleasantly surprised to be allocated a room at the front with views of the sea. The hotel's location is excellent - only about 10 minutes walk down to the pier area, depending on...More
We had to ask for a replacement kettle & replacement towels. so housekeeping poor,
The breakfasts used to be great but with Brasserie Blanc ( dinner was OK ) it’s awful. We’re talking motorway services standards. Had better breakfasts in Best Westerns. Bar staff slow...More
2 Thank A TripAdvisor Member
Response from Mariya M, Manager at Bournemouth Highcliff Marriott HotelResponded 6 days ago
Thank you for submitting your comments through TripAdvisor.
We have addressed the issues you have experienced with the relevant hotel team and our partners in Brasserie Blanc restaurant and bar.
Thank you for your valued feedback and we hope to be able to...More
We booked a deluxe room on our silver elite card for 35000 points and landed with a room 213 overlooking the car park. A better room for a rewards user might have been appreciated. Room was clean, service was good. We had to chase them...More