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The Queens Hotel

1,533 reviews
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Traveller (223)
Room & Suite (274)
Dining (58)
Overview
  • Excellent22%
  • Very good27%
  • Average23%
  • Poor14%
  • Terrible14%
Travellers talk about
“boot camp”(26 reviews)
“evening meal”(36 reviews)
“the cliff”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,533)Write a Review
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11 - 15 of 1,522 reviews
Reviewed 2 weeks ago via mobile

Stayed at the Queens for one night, thanks to my daughter! We were perhaps a little dubious due to some of the reviews! However, from the booking in process to the room size and cleanliness, the restaurant food etc, I cannot fault our stay. All...More

Thank Paul M U
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear Paul M U Thank you for taking the time to comment on your recent stay. This is so wonderful to read and most kind of you to share. I am so delighted to see the kind words about my colleagues. Please pass on to...More

Reviewed 3 weeks ago

Visited in Jan 2018. So disappointed. The first room we were given was just awful. Can't begin to describe it but I would rather have gone home than stay there for two nights. The second room we were given after voicing our dissatisfaction was marginally...More

Thank Deborah H
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear Deborah H I feel so upset and disappointed to read your feedback. I am sorry we were unable to offer a better experience here in Bournemouth. I have been trying to find more information on your visit with us – so I can investigate...More

Reviewed 4 weeks ago

Bought a Groupon voucher for a night here. Great location near the coast and town centre. Reception, staff and restaurant were all very good and so was the meal and breakfast. Room not so good. Very dated and had a stale odour. It was clean...More

1  Thank Pete S
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear Pete S Thank you for adding your feedback on your recent visit to Bournemouth. I am pleased to read favourable comments about my colleagues; thank you for mentioning this. Thank you for the notes about the bedrooms and the bar. We stock several gins,...More

Reviewed 4 weeks ago

Ideally sited (only 150m ) from the Cliff Walk and great views of the beach and sea, The hotel offers a spa facility, so welcoming in a cold January. From reception check-in through to departure all the staff were friendly and helpful. My (double) bedroom...More

Thank Kenneth R
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear Kenneth R Thank you for taking the time to comment on your recent stay. It is a great pleasure to read feedback from a gentleman as well travelled as yourself. I am pleased you enjoyed your January visit. Thank you for the notes as...More

Reviewed 16 January 2018 via mobile

arrived and reception staff were friendly and welcoming. got to our room. was average. could see it needed updating but bed was comfy. annoyingly the bathroom light/fan made a awful noise so had to wee amd shower in the dark or get a headache haha...More

Thank Kerry M
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 17 January 2018

Dear Kerry M Thank you for taking the time to comment on your recent stay. Thank you for your feedback; I am sorry it was too hot. I am pleased you enjoyed breakfast with us. I hope to have the opportunity of welcoming you again...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$43 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#21 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$43 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#21 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (223)
Room & Suite (274)
Dining (58)
Pool & Beach (25)
Amenities (32)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
gwilldor
19 November 2017|
AnswerShow all 5 answers
Response from DanielMarshGM | Property representative |
Dear gwilldor Thank you for your message. The answer is yes to both. If you are booking through a third party and not directly, please specify your requests in the comments / notes section. Kind regards Daniel
0
Votes
DANZ194
14 September 2017|
AnswerShow all 2 answers
Response from Judy E | Reviewed this property |
There is a ramp into the hotel and a lift. The room we had had a small hall way and the bathroom definitely wasn't wheelchair friendly. May be worth phoning the hotel.
0
Votes
Martin S
24 May 2017|
AnswerShow all 8 answers
Response from DanielMarshGM | Property representative |
Dear Martin S So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information. Please see the answer below about our complimentary for guests Leisure Facilities: The... More
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Room Tips
"Don't until it's had an upgrade!"
Read review
"Many rooms are refurbished be sure to get one of these."
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"We were on the top floor (4th), facing the room but was quiet"
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"Another hotel"
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