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The Cumberland Hotel

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Traveller (883)
Room & Suite (458)
Dining (144)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“art deco”(274 reviews)
“brian robbins”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (3,800)
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3,770 results
Traveller rating
1,954
1,210
384
138
84
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LanguageEnglish
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1,954
1,210
384
138
84
Show reviews that mention
All reviewsart decomirabelle restaurantbrian robbinssea viewsister hotel next dooroutdoor poolpublic areaschristmas partytravelzoo dealsunday lunchthree starthe cliffcar parkcourse dinnernight breakair showsea front
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1 - 5 of 3,770 reviews
Reviewed 4 days ago via mobile

Stayed here via work n was great value, comfortable and I was made to feel real special by all staff. Check your In was easy and the receptionist was 110% fantastic unlike others in the area that have had before. Room was great, food was...More

Thank steveshaw36
Reviewed 5 days ago via mobile

We stayed overnight as my cousin was renewing her wedding vows there. The Oceana function room was beautiful. The food was very yummy. The staff were friendly and helpful. We stayed in a comfort double which was lovely, clean and tidy. Unfortunately the shower in...More

Thank Susie J
Reviewed 1 week ago via mobile

I stayed for one night on 1 June as a treat for my boyfriends birthday. Our room was clean and modern although there is room for improvement in the bathroom such as the shower, it was quite difficult to get wet! We had sandwiches at...More

1  Thank Katie S
Response from P P, Manager at The Cumberland HotelResponded 6 days ago

Dear Katie S, Thank you for this lovely review regarding your stay at The Cumberland. We appreciate your feedback and we are very happy you had such a wonderful experience. All my colleagues are working hard to make sure our guests will have a unique...More

Reviewed 1 week ago

Five of us are visiting Art Deco hotels in England 🏴󠁧󠁢󠁥󠁮󠁧󠁿. The Cumberland was second on our list of five. On arrival, the disinterested, unwelcoming staff referred to me as Mr.J., a member of the group, although I had made and paid for our booking...More

Thank ginny336
Response from P P, Manager at The Cumberland HotelResponded 6 days ago

Dear ginny336, thank you very much for posting your review on TripAdvisor and providing us with your helpful feedback regarding your experience. All the issues you pointed out are noted and we are taking actions in order to rectify them and improve our services. Please...More

Reviewed 1 week ago

Location was perfect for us. Just a short walk to the beach and town. The hotel was very modern, Friendly staff, choice of 2 restaurants lovely food. There is an indoor pool next door which is the sister hotel. There are plenty of restaurants to...More

Thank Carrie H
Response from P P, Manager at The Cumberland HotelResponded 1 week ago

Dear Carrie H, thank you for your lovely review regarding your recent stay with us. All your comments are well noted and appreciated. We always try to keep our standards high and deliver the best possible service. I will make sure to pass your feedback...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$80 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 Family Hotel in Bournemouth
#7 Luxury Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$80 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 Family Hotel in Bournemouth
#7 Luxury Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (883)
Room & Suite (458)
Dining (144)
Pool & Beach (131)
Amenities (41)
Business Centre & Event Rooms (16)
Family and Play Areas (6)
Questions & Answers
Ask a question
kay c
18 May 2018|
AnswerShow all 10 answers
Response from SeanNell | Property representative |
Hi Kay C, Yes our out door pool is heated during summer months, as the pool is subject to out door temperatures, night time lows does have an impact. Sean Nell
1
Vote
Gaye B
10 April 2018|
AnswerShow all 5 answers
Response from matron68 | Reviewed this property |
The Cumberland hotel has an outdoor pool. However the hotel shares facilities with the Suncliffe hotel,that does have an indoor pool. In fact the facilities across the 3 hotels are very good.
1
Vote
Room Tips
"The only issue could be that there is only one lift which is quite small."
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"103 and 203 are pleasant single rooms with a side sea view ."
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"Ask for a room with a fabulous sea view - not one facing inwards."
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"Amazing views"
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