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Heathlands Hotel Bournemouth

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942 Reviews from our TripAdvisor Community

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Showing 930: English reviews
Birmingham, United Kingdom
Reviewed 1 July 2014 via mobile

I booked this hotel mainly because of the price being within my budget compared to the neighbouring hotels. After booking i was slightly worried due to the reviews i had read but i cant complain. I paid £20 for a room upgrade after the first room was really small and very muggy! The room we was moved to was perfect,...

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1Thank Alexlouise2014
Leighton Buzzard, United Kingdom
Reviewed 27 June 2014

We booked this hotel last minute as we had a funeral the next day. Being the end of the month I went for price - £37 for a double room, really cheap! The hotel is in a great location, just a few minutes walk to restaurants and moments from the sea front. When we arrived we were given the key...

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3Thank goo2088
Winchester, United Kingdom
Reviewed 23 June 2014

Parked up fine in their spaces, then reception informed me my booking was now at another hotel just down the road! Have erased the name from my memory - therapy. So start again... I had a small double, apparently an upgrade? Cramped with poor furniture, and a shower ensuite - fine til I went for a shower and the last...

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1Thank NessMill
Reviewed 22 June 2014

On arrival the hotel from the outside needed alot of work. Asked for 7 rooms with single beds, but given 7 rooms with double beds and they were unable to swap which was, untill I went into the room they gave me. Both windows broken, the room was the size of a match box! Asked if I could move rooms,...

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3Thank Telsy678
Newbury, UK
Reviewed 21 June 2014 via mobile

...Can be very worrying. I think a lot depends on your first impression of the room you're given. Mine was nice, I had a very nice time. My room was spacious, on the ground floor at the back, only overlooking the car park but that's fine. The room was a little bit shabby and not perfect but the shower was...

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1Thank Fiendishly
London, United Kingdom
Reviewed 21 June 2014

We had a really bad experience at Heathlands Hotel when they cancelled our advance group booking on the day of arrival just so that they could re-sell the rooms at a vastly inflated rate during a sunny weekend. I had booked for a group of 15 people and, to be on the safe side, offered to pay in advance. However,...

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3Thank MisterTripper7393
Reviewed 21 June 2014

Checked in no problem asked if a twin room told yes turned out to be a double with a single bed thrown in ok live with that phoned down asked for a fan none left ok live with that no TV remote phoned we will see what we can do still waiting but at least the lift works

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1Thank Marc H
Doncaster, United Kingdom
Reviewed 17 June 2014

I have stayed at the Heathlands several times over the last few years, and I am disappointed with the way the hotel is being neglected. As per previous reviewer, this is almost certainly because of Britannia Hotels and their policies. The service on reception was excellent, although the restaurant staff could do with a little bit more customer service training....

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1Thank Donnyjonny
Barcelona, Spain
Reviewed 16 June 2014

Terrible customer service - more due to the Britannia Hotels group than the poor girl on reception, but they shafted our group by cancelling our booking one hour before arrival due to a minor issue with the card payment. We managed to rebook our rooms for the first night but had to find an alternative for the second night. We...

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3Thank Fau1tyT0w3rs
Bournemouth, England, United Kingdom
Reviewed 10 June 2014

We visited The Heathlands Hotel on 7/6/2014 for a wedding reception and stayed the night. On arrival we found a car parking space easily due to the parking at the front and rear of the hotel.Our first thoughts on seeing the hotel were that it could do with a lick of paint and some tidying up of the exterior but...

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Thank Andy G

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Heathlands Hotel Bournemouth

Address: 12 Grove Road, Bournemouth BH1 3AY, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: €27 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heathlands Hotel Bournemouth 2.5*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Heathlands Hotel Bournemouth staff and other travellers.
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Questions? Get answers from Heathlands Hotel Bournemouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 205 which appeared to be in a quiet part.”
 of 5 bubbles Pompal, 6 Dec 2016 | Read review
“I had room 306 it was very small & next to the lift, my friends single room was better (308)”
 of 5 bubbles allisonc616, 26 Nov 2016 | Read review
“Ask for one away from back of hotel”
 of 5 bubbles W7047MYnicolac, 22 Nov 2016 | Read review
“If you want later checkout time, you will be charged, bit mean for an extra 2hrs!”
 of 5 bubbles Flatulent, 20 Nov 2016 | Read review
“Rooms facing the front are nice.”
 of 5 bubbles paulinee2015, 15 Nov 2016 | Read review
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