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Hallmark Hotel Bournemouth West Cliff

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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,643 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Bournemouth West Cliff
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Showing 1,637: English reviews
london
Reviewed 10 August 2015

I am going to give this hotel a very honest review. I was so worried about my stay here after reading the reviews on trip advisor, I am sure there are issues and I cannot comment on these but here is my experience. I had a few worries before I stayed due to the review I had read and the...

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3Thank kathy s
London, United Kingdom
Reviewed 10 August 2015

Attended a family party here, so decided to stay for convenience sake despite the bad reviews. Unfortunately, the lift still wasn't working! But, apart from that everything else was really good. The rooms were nice, there was hot water, the staff were exceptionally friendly and helpful, and the spa facilities were extremely good. There was a good selection for breakfast,...

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Thank Ann C
Salisbury, United Kingdom
Reviewed 6 August 2015 via mobile

Turned up to the hotel booked it fine got to room which looked nice but over looked all the fans so noisy at night. Shower awful full of lime scale so wasn't great probably the worst shower I've had. Breakfast was lovely lunch was lovely but dinner wasn't good at all we waited 20 minutes for our drinks and our...

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Thank Jodie H
Nottingham, United Kingdom
Reviewed 3 August 2015 via mobile

After reading all the reviews we were very nervous about our stay. We were travelling with our 2 year old and I was worried about the state of the room. I knew about the lift before because they inform you before booking that this is the case and for things to get better they have to do work on it....

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1Thank kellangy77
Reviewed 3 August 2015

The gym needs serious attention, updating and a general clean. There has been a cross trainer out of action for nearly a year. The changing rooms are suffering from damp and general non-maintenance. The air conditioning in the changing rooms and the gym has been broken for nearly a year now, with the temperature reaching in excess of 30 degrees...

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3Thank Jenpixie
Fleet, United Kingdom
Reviewed 2 August 2015 via mobile

Looked forward to a relaxing day but totally disappointed. The spa is located in the basement. The smell of chlorine is over-powering. Changing rooms are totally inadequate; small and not cared for. Ladies toilet door doesn't lock, toilet is only a Saniflow and noisy. Floors in changing rooms never mopped down during day making it a real hazard; no rubber...

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4Thank Hantschick
Birkenhead, United Kingdom
Reviewed 2 August 2015

On arrival put in tiny attic room with sloping ceiling (husband 6'), 4 flights of stairs and NO lift and I have asthma so found this very distressing. Also, we are both OAP's and even this was not taken into consideration. Useless shower as no water pressure, no bedside tables (no space). Requested move and young man's attitude on Reception...

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4Thank SUEY H
A TripAdvisor Member
Level Contributor
22 reviews
8 hotel reviews
5 helpful votes
Reviewed 2 August 2015 via mobile

The spa looked tired, bits of ceiling were damaged, pool tiles needed cleaning and many lights weren't working. Chlorine levels in the pool were extremely high and made our eyes sore. Only one shower in the ladies changing rooms meant a long wait. Afternoon tea however was very tasty.

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 31 July 2015 via mobile

Lovely relaxing day in the spa beatiful clean tidy room. Beatiful relaxing treatment given by the lovely Lucy who was very attentive and relaxing. Lovely food lovely night. Would recommend to anyone wanting to relax

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Thank Jade900
Andover, United Kingdom
Reviewed 31 July 2015

Visited this dive today for a relaxing spa day with my partner. We arrived early and were met incompetent staff that had no idea how to book in customers with a voucher. Whilst waiting for spa staff to sort this we went back upstairs for our booked meal. As swe were the only ones in the restaurant i expected to...

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6Thank jackmartin87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. We also offer very good WIFI, and free car parking. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: €54 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hotel Style:
#10 Spa Hotel in Bournemouth
#15 Luxury Hotel in Bournemouth
#18 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth West Cliff staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth West Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 20 was quiet”
 of 5 bubbles 775StephanieL775, 3 Dec 2016 | Read review
“Rooms away from the lift would be quieter. Noise from Floor 2, so don't stay on Floor 1.”
 of 5 bubbles jacqueline_lucas, 29 Nov 2016 | Read review
“We had a superior room which was very spacious”
 of 5 bubbles Calo222, 18 Nov 2016 | Read review
“I would choose ground floor in future as our previous stay there was much quieter.”
 of 5 bubbles SusanB839, 15 Nov 2016 | Read review
“We had a room overlooking car park but it was quite large.”
 of 5 bubbles SandraR429, 9 Nov 2016 | Read review
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