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31/12/2017 1/1/2018
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    Hallmark Hotel Bournemouth West Cliff

    7 Durley Chine Road, Bournemouth BH2 5JS, England
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    31/12/2017 1/1/2018
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    Traveller (395)
    Room & Suite (218)
    Dining (42)
    Hallmark Hotel Bournemouth East Cliff
    1,247 reviews
    #25 of 67 hotels in Bournemouth
     
    Bournemouth Highcliff Marriott Hotel
    1,590 reviews
    #39 of 67 hotels in Bournemouth
     
    Riviera Hotel & Holiday Apartments
    1,393 reviews
    #17 of 67 hotels in Bournemouth
     
    Ramada Encore Bournemouth
    1,416 reviews
    #14 of 67 hotels in Bournemouth
     
    Overview
    • Excellent22%
    • Very good27%
    • Average24%
    • Poor14%
    • Terrible13%
    Travellers talk about
    “spa treatments” (42 reviews)
    “west cliff” (36 reviews)
    “relaxing break” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hallmark Hotel Bournemouth East Cliff
    1,247 reviews
    #25 of 67 hotels in Bournemouth
     
    Bournemouth Highcliff Marriott Hotel
    1,590 reviews
    #39 of 67 hotels in Bournemouth
     
    Riviera Hotel & Holiday Apartments
    1,393 reviews
    #17 of 67 hotels in Bournemouth
     
    Ramada Encore Bournemouth
    1,416 reviews
    #14 of 67 hotels in Bournemouth
     
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,988)
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    1 - 5 of 1,980 reviews

    Reviewed 2 days ago via mobile

    After a long journey to the hotel we checked in and was given the key to our room. We got into the lift (which seemed to be held together with duct tape) and walked down the corridor with stained carpets and broken blinds. We found...More

    Thank kandeyz
    Reviewed 1 week ago

    We had a bargain price 2 night stay which was a good thing. The hotel is in need of a makeover! Very tired but room was comfortable and was ok for the price we paid. The bathroom in particular was completely worn out, the enamel...More

    Thank Hilary E
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 5 days ago

    Many thanks for your review, I can only apologise that we failed to meet your expectations, the hotel is tired in places and we have made alot of progress in this area over the year, redecorating 13 bedrooms, fully refurbishing our main function suite, redecorating...More

    Reviewed 1 week ago via mobile

    Myself and 13 work colleagues booked the all inclusive Christmas party at the Hallmark hotel west cliff and attended the party on 8.12.17. We were very impressed by the organisations leading up to the event and on the night. Nothing was too much trouble. The...More

    Thank Jovibird
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 5 days ago

    Many thanks for your review, I am delighted that you enjoyed your Christmas party, I agree, they really are excellent value for money. I look forward to welcoming you back again in the future. Kind regards Paul Critchley

    Reviewed 1 week ago

    Had a great time , the food was very good and the staff Nice, building is a little tired but still comfortable. Great car parking. Nice indoor pool. Dinner was better than expected followed by a nice sweet.

    Thank steve m
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 5 days ago

    Many thanks for your review, I am delighted that you enjoyed your stay with us and I look forward to welcoming you back again in the future. Kind regards Paul Critchley

    Reviewed 2 weeks ago

    As usual everything was up to standard and nothing was too much trouble, staff are very professional and courteous. The only downside is that breakfast is an extra, and also the pool and spa are not included in the room price.More

    Thank youngster63
    Response from Paul C, General Manager at Hallmark Hotel Bournemouth West CliffResponded 1 week ago

    Many thanks for your review, I am delighted that you enjoyed your stay with us, we do offer packages that include breakfast and the ground floor swimming pool is free for all guests to use, spa access however is a supplement. I look forward to...More

    Hallmark Hotel Bournemouth East Cliff
    1,247 reviews
    #25 of 67 hotels in Bournemouth
     
    Bournemouth Highcliff Marriott Hotel
    1,590 reviews
    #39 of 67 hotels in Bournemouth
     
    Riviera Hotel & Holiday Apartments
    1,393 reviews
    #17 of 67 hotels in Bournemouth
     
    Ramada Encore Bournemouth
    1,416 reviews
    #14 of 67 hotels in Bournemouth
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Business Centre with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$55 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Bournemouth
    • #15 Luxury Hotel in Bournemouth
    • #16 On the Beach Hotel in Bournemouth
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 83
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Dorset >
    • Bournemouth
    • Also Known As
    • Bournemouth Hallmark Hotel
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    Traveller (395)
    Room & Suite (218)
    Dining (42)
    Pool & Beach (23)
    Hotel & Grounds (277)
    Bathroom (33)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 67 hotels in Bournemouth
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Robert C
    26 October 2017|
    AnswerShow all 6 answers
    Response from carrie13x | Reviewed this property |
    Yes it is free to use the pool. The spa area with pool, Jacuzzi, sauna, steam room, aromatherapy cave and relaxation room is an extra £8 per person. This includes use of a bathrobe and slippers. If you want to use the... More
    1
    Vote
    tieganlove
    24 September 2017|
    AnswerShow all 6 answers
    Response from diana_davies7 | Reviewed this property |
    I was very happy with the hotel. The staff were friendly and very helpful and the spa was great. The extra pool on the ground floor also looked inviting. The breakfasts were very adequate and only once we ate an evening meal... More
    1
    Vote
    Room Tips
    "Clean and comfortable"
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    "Water in bathroom runs too slowly. Keys deactivate easily."
    Read review
    "Don't pay extra for a superior they are not"
    Read review
    "Stay as high up as possible so you don't hear the naff music all night."
    Read review
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