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Hotel Collingwood, Sure Hotel Collection by Best Western

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Traveller (108)
Room & Suite (183)
Dining (53)
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Overview
  • Excellent62%
  • Very good27%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (750)
There are newer reviews for Hotel Collingwood, Sure Hotel Collection by Best Western
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Traveller rating
446
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LanguageEnglish
446
209
58
22
14
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All reviewsgames roomfull size snooker tableswimming poolentertainment every nightdance floorolder clientelelarge car parksmall gymtable tennissauna and steam roomroad noiseeach eveningpiping hotbreakfast and dinnertown centreexcellent hotelgood size
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151 - 155 of 749 reviews
Reviewed 18 May 2017

The room was boiling because the heating inside the bathroom was always on and broken. we woke up at 3am with the room very hot very uncomfortable. The night porter was trying to help us change to a normal temperature room (we tried twice) but...More

Thank Ricardo R
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded 19 May 2017

Dear Ricardo, I am sorry that your nights’ sleep was disturbed by the faulty heater and I am very pleased to hear that the night porter was able to find you another room. I am also surprised to hear that you found the Manger to...More

Reviewed 17 May 2017

Collingwood Hotel: excellent in all aspects. I stayed 5 nights in March and got a very good deal. Furniture and decorations are all spotless. A warm welcome and all staff are so polite and helpful.. The hotel is kept spotless and the breakfasts and evening...More

Thank MrLondonLondon
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded 19 May 2017

Dear MrLondonLondon, Thank you for your wonderful review of Hotel Collingwood, I am delighted to hear that you enjoyed your stay with us and that you found the staff to be polite and helpful. I will pass on your compliments to all the staff, including...More

Reviewed 17 May 2017

We are a group, who have been getting together once a year for the last 35+ years, always staying somewhere different. Hotel Collingwood served us very well, nice rooms, restaurant food very good, and the staff helpful and friendly.More

Thank Stephanie H
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded 19 May 2017

Dear Stephanie H, It was lovely to have you all staying with us at Hotel Collingwood and I am delighted to hear that you found the restaurant food to be very good, and that the team had been friendly and helpful. We hope to welcome...More

Reviewed 16 May 2017 via mobile

My friend and I stayed for one night when we were going to a concert nearby. It is a lovely older style hotel just up the hill from the BIC, the beach, park and shops. Our room was on the first floor and was at...More

Thank Esemkay
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded 19 May 2017

Dear Esemkay, Thank you for taking the time to review Hotel Collingwood, its great to hear that you found the hotel convenient for the BIC, the beach, the gardens and shops. I’m not sure why your window wouldn’t open, we do have a full time...More

Reviewed 15 May 2017

We went for afternoon tea which was presented beautifully, all cakes and sandwiches were freshly made, there was plenty of choice and more than enough cake and tea to go around. As it was a nice sunny day we spent a couple of hours enjoying...More

Thank Becky C
Response from Michelle K, Owner at Hotel Collingwood, Sure Hotel Collection by Best WesternResponded 19 May 2017

Dear Becky C, Thank you such such a lovely review of our afternoon tea. I will pass on your compliments to Lynne, who does such a great job creating such lovely treats for us. I will also pass on your compliments to the rest of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$90 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bournemouth
#6 Romantic Hotel in Bournemouth
#10 Business Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bournemouth
#6 Romantic Hotel in Bournemouth
#10 Business Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (108)
Room & Suite (183)
Dining (53)
Pool & Beach (35)
Amenities (27)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Karen B
28 May 2018|
AnswerShow all 7 answers
Response from mcneil m | Reviewed this property |
yes it is enjoy yourselfs
0
Votes
travellers140
3 April 2018|
AnswerShow all 9 answers
Response from wilbarted | Reviewed this property |
plenty of parking.dont know about fridges in the room please ask the staff we found them all very helpfull .the pool is free to use .dogs are not allowed in the restaurant.the hotel does cater for vegans
0
Votes
BBM96
21 January 2018|
AnswerShow all 6 answers
Response from James H | Reviewed this property |
Dogs are not permitted in the restaurant area, but they are allowed in the bar area and the reception lounge until 6pm as long as they are accompanied. They are allowed to stay in rooms while you eat in the restaurant... More
0
Votes
Room Tips
"Room 314 which has a double and single bed"
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"Quieter at the back but we like the view at the front."
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"We enjoy the back rooms."
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"Excellent ."
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