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BEST WESTERN PLUS The Connaught Hotel

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2,608 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Connaught Hotel
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Showing 2,591: English reviews
Norwich England
Reviewed 2 weeks ago via mobile

Great hotel although was there for football and we lost! Room very comfortable and good nights sleep, breakfast was very good. Only reason for four stars not five was they failed the breakfast tea test! Both wife and I have tea, we were given same size teapot as a Couple who had tea and coffee. Would definitely stay here again...

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Helpful?
Thank mr_biff
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Mr Biff, delighted you enjoyed your stay more than the football match! Delighted to hear you would stay here again, please ask the restaurant for extra tea on your next visit and they will happily oblige. We look forward to seeing you again soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with...

Saxmundham, United Kingdom
Reviewed 2 weeks ago

We had read previous reports and decided not to use our new car but travel in our Smart car so that parking would not be a problem. We arrived on Monday and found the car park half empty. What a fab hotel smart, clean and a fantastic room (number 54) with a wet room as requested. Our 4 night stay...

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Helpful?
Thank Michael S
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Michael, both here and for our restaurant, Blakes. Delighted you enjoyed your stay and we look forward to your next visit. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures...

Portsmouth, United Kingdom
Reviewed 2 weeks ago

An excellent venue for an overnight stay when going to a concert at the BIC. We were grateful for a room upgrade and the staff were welcoming and friendly. Breakfast was beautifully cooked and added to the overall enjoyment of the stay.

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Helpful?
Thank pauluswoodgnomeuk
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Paul, I hope you enjoyed your concert at the BIC and hope we the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and...

Old Windsor, United Kingdom
Reviewed 2 weeks ago via mobile

Booked a two night stay for our 6 year anniversary & was given a voucher for a free glass of wine each which was a lovely touch. Hotel is very nice if a little warm, but weather has been very mild recently. Staff very friendly & helpful. Used the spas pool & jacuzzi which was very nice after a stroll...

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Helpful?
Thank Karen B
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Karen and congratulations on your anniversary. I was delighted to read your comments regarding the staff and spa, hopefully we will have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct -...

Bristol, England, United Kingdom
Reviewed 2 weeks ago

Had a two night stay as a pre-birthday treat, lovely hotel in good position on West Cliff. Warm welcoming atmosphere and good decor in all public areas. Only downside was a distinct lack of toiletries in bathroom and the temperature was so high as to be uncomfortable. Breakfast was very good, as were both Blakes and The Brasserie, excellent well...

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Helpful?
1Thank Chris W
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Chris, I hope you had a good birthday following from your stay at the hotel. Delighted you enjoyed the food during your stay liked the atmosphere and decor in the public areas, thank you. I hope we have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive...

Southampton, United Kingdom
Reviewed 2 weeks ago

A return visit to this hotel I repeat myself saying continued quality and excellence, but it's true, friendly helpful staff, serviced clean warm cosy room, a very comfortable bed, a good selection for breakfast, and parking available, we will return in the not too distant future.

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Helpful?
Thank givenupwork
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review "givenupwork" and your fantastic comments regarding the "quality and excellence" at the hotel - we look forward to your next visit. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures...

Reviewed 2 weeks ago

The staff at the Connaught could not do more to make our son's twenty first birthday weekend a really special event. Decorating his room and our table for dinner. Everyone made him and his girl friend feel very special during our stay. A really dedicated set of individuals, helping at every opportunity. My wife and I had a massage, we...

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Helpful?
1Thank Simon H
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Simon and congratulations to your son on his 21st. We were all delighted to read such a wonderful review, particularly regarding the spa, food and service, thank you. I hope we have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel...

Reviewed 2 weeks ago via mobile

Stayed here for our anniversary got 1 glass of house wine. For a 4 star hotel it was average. I would say more 3 star. The service was really good though. Breakfast was great, no shampoo or conditioner in the room, in fact nothing in the bathroom but a glass... spa was nice. Expected a bit more for four star...

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Helpful?
1Thank Natalie B
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Natalie and congratulations on your anniversary. Thank you for your kind comments regarding the food and service - we do supply shampoo and shower gel as well as body lotion in hand pumps in all of our rooms and we also have a full range of products available at reception should guests require them. Thank...

Stevenage, United Kingdom
Reviewed 2 weeks ago

Great service from a well managed team.Room just what you need for a short break. Food in the bar you can have any thing you want ,staff great. Lovely pool very relaxing.Lots todo only astroll away.weather all ways mild in bournemouth

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Helpful?
Thank Alison J
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Alison and for your wonderful comments regarding the service and food in particular. I hope we have the pleasure of welcoming you back to the hotel soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee...

Thame, United Kingdom
Reviewed 3 weeks ago

Well run hotel with efficient and friendly staff. Good breakfast and attentive service in both restaurants. Executive room was spacious and well furnished with a very comfortable bed. Good size pool in the spa with sauna and steam room and beauty treatments competitively priced. Good location 5 minutes walkfrom West Cliff and 10 minutes to main shopping area. Limited free...

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Helpful?
1Thank Diana W
BW-Connaught, General Manager at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Diana and for your kind words regarding the food and service at the hotel. I was delighted to read how much you enjoyed your stay and we look forward to welcoming you back to the hotel for a return visit soon. Best wishes, Simon Hartwell General Manager Executive rooms booked direct with the hotel are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 

Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: €82 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western
Hotel Style:
#1 Business Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Connaught Hotel staff and other travellers.
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Greater Manchester, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS The Connaught Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Single rooms tend to be near the lifts! Fellow guests are the problem!!”
 of 5 bubbles 227OlgaK, 4 Dec 2016 | Read review
“If you have problems with steps, tell reception. Whilst there is a lift there are still about 4 stairs to climb to our bedroom corridor”
 of 5 bubbles emsworthbrian, 3 Dec 2016 | Read review
“Better rooms in the main Hotel although The Lodge is perfectly OK”
 of 5 bubbles Sharpo28, 29 Nov 2016 | Read review
“Try to book a room in the main hotel rather than the lodge”
 of 5 bubbles leonasa27, 28 Nov 2016 | Read review
“All rooms re good”
 of 5 bubbles 967mauricer, 21 Nov 2016 | Read review
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