We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hallmark Hotel Bournemouth Carlton

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Bournemouth Carlton
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

901 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 893: English reviews
London
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

We only stayed for one night at the hotel but from arrival to departure everything was perfect. Its an old style hotel but everything was clean and tidy and the staff were brilliant. I can give a special mention to Sue who was outstanding. We hope to stay again very soon. Well done.

Helpful?
Thank skiredcat
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear skiredcat Thank you for taking the time to leave your review following on from your one night stay with us. I will be passing your positive comments on to the team especially to Sue and I hope that we get the chance to welcome you back in the near future for a longer stay. Regards More 

Cardiff, United Kingdom
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 days ago NEW via mobile

We bought the travelzoo voucher for an evening stay, and had the meals included, and to be honest the deal seemed to good to be true, and 9 times out of 10 that is correct, but from the time we booked in and given our room (which although slightly tired) was bigger than most we have been given on previous... More 

Helpful?
Thank Ivan B
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Ivan B I was pleased to read your review that you posted earlier this week following on from your recent stay with us at The Carlton. I have personally spoken with the kitchen brigade and front of house team and passed on your positive comments to them all. Despite the car parking charges, I do hope that we get... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Hotel deal great at £199 for 2 nights for 2 B+B and 1 * 3 course meal. We both ordered sea bass fillet but it was the biggest chunk of Sea Bass I have ever seen, more like a big Salmon size chunk and Sea Bass is not like that! Queried it and chef said (via waiter) it was Sea... More 

Helpful?
Thank Barry C
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Barry C Thank you for your recent review and yes we have some great deals on offer via the Hallmark website. I have discussed your comments with the relevant departmental managers and we have taken your feedback on board re the plumbing and the sea bass. I am pleased to read that you liked the huge bed and that... More 

Bournemouth, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

stay here two days ago as running a training course. Fantastic sea view room very clean and comfortable..restaurant food amazing with friendly service...reception very effecient and helpful with my requirements went above and beyond their call of duty..thank you Jane... Will return.

Helpful?
Thank bob w
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear bob w. It is always a pleasure to read such a great review and I have already shared your comments with Jane and the rest of the team who looked after you efficiently and professionally during your training course. We look forward to welcoming you back soon. Regards More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Although there were mixed reviews in terms of the hotel, we decided to give the hotel a go. We only stayed for a weekend to get away from London and explore the lovely shores of Bournemouth. We thought the hotel was very cosy and the rooms very clean. The breakfast was also very fresh although service tended to be a... More 

Helpful?
Thank Maridrizzle
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Maridrizzle. I was pleased to read your recent review” great location” following on from your weekend stay with us. Bournemouth has some lovely shores as you have commented and we are next to them at The Carlton. There were issues with the Jacuzzi during your visit and please accept my apologies for this but I am glad that you... More 

Basingstoke, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This hotel was a deal we found on the internet after waiting for this hotel to come up on an offer for months, recommended by family who have a time share here. We were not disappointed it was brilliant from the check in, the staff were most helpful obliging even checking in very early. Room was not ready but not... More 

Helpful?
Thank sud d
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear sud d Thank you for taking the time to write you review following on from your recent stay with us. I was pleased to read that you had a great weekend with us and I will be sharing your positive comments with the team. I have passed on to the maintenance team your comment re the heating in the... More 

Greater London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

very friendly staff spacious rooms very nice gardens pool spa and small gym ,fantastic location near beach. car park and relaxing restaurant. buffet breakfast good rooms could do with update but for the price it was pretty good and dog friendly

Helpful?
Thank 116tomo
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Many thanks for your kind review. I was delighted to read that you enjoyed your stay with us. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager. More 

Level Contributor
7 reviews
Reviewed 1 week ago

We went here as a group of 8 '50' somethings on a special deal. This was a saviour that we did not pay full price, The outside of the hotel is niecly looked after ,the reception area very pleasant ,typical 1930/40 style but updated. We were given our room key early, hen we arrived in the room the noise of... More 

Helpful?
Thank YRK170s
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for your rating and review. Please accept my apologies for the shortfall in standards and service experienced on this occasion. Be assured that my operational team will review your feedback and take the necessary action accordingly. I hope that you will give us an opportunity to extend you a warm welcome back in the future. Regards, Stephen Allison,... More 

Travellers are raving about these Bournemouth hotels

Level Contributor
2 reviews
Reviewed 2 weeks ago via mobile

Went to the Hallmark Carlton hotel for 5 nights. From the outside the hotel looks good but when we get to the room, disaster! The hygiene of this hotel is really down. The mould in the bathroom and on taps is just growing. The drain in bath and sink had a lot rust and the water stays in. Dirty and... More 

Helpful?
Thank lubom2014
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Hallmark Bournemouth Carlton Hotel. Please accept my sincere apologies for the shortfalls experienced on this occasion. If you would like to contact me at the Hotel directly,... More 

Czech Rpublic
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

We were there for an afternoon tea and spa with my daughter. The waitress was not very helpful, we had to ask for a vegetarian option (although we booked it, we got a non vegetarian), we did not get jam for our scones, had to ask for it. The waitress kept leaving the door to the terrace open even when... More 

Helpful?
Thank kaspinka
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for your rating and review. Please accept my apologies for the shortfall in standards and service experienced on this occasion. Be assured that my operational team will review your feedback and take the necessary action accordingly. I hope that you will give us an opportunity to extend you a warm welcome back in the future. Regards, Stephen Allison,... More 

575 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (339)
Viewed
Dining (19)
Viewed
Pool/Beach Area (16)
Viewed
Bathroom (31)
Viewed
Room/Suite (93)
Viewed
Hotel & Grounds (30)
Viewed
View from Room (23)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (124)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (216)
Viewed
Amenities (14)
Viewed
Other (106)
Viewed
Family Room (28)
Viewed
Indoor Pool (3)
Viewed
Outdoor Pool (3)
Viewed
Dining (19)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (11)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (3)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bournemouth hotels
0.1 km away
Hallmark Hotel Bournemouth East Cliff
0.3 km away
The Cumberland Hotel
The Cumberland Hotel
#14 of 79 in Bournemouth
3,138 reviews
1.8 km away
Hallmark Hotel Bournemouth West Cliff
Show Prices
Show Prices
Show Prices
1.3 km away
Bournemouth Highcliff Marriott Hotel
0.3 km away
The Suncliff Hotel
The Suncliff Hotel
#28 of 79 in Bournemouth
1,686 reviews
0.4 km away
Ocean Beach Hotel and Spa
Ocean Beach Hotel and Spa
#39 of 79 in Bournemouth
743 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 

Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: €57 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Priceline, HotelTravel.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Travelocity and Hotels.com so you can book your Hallmark Hotel Bournemouth Carlton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth
Hotel Style:
#9 Spa Hotel in Bournemouth
#14 Luxury Hotel in Bournemouth
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth Carlton staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Hallmark Hotel Bournemouth Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get sea view”
 of 5 bubbles 194barryc, 28 Nov 2016 | Read review
“Sea view. Room is a must”
 of 5 bubbles T2967RQbobw, 24 Nov 2016 | Read review
“Ground floor room massive quiet area”
 of 5 bubbles sudd_11, 22 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles YRK170s, 20 Nov 2016 | Read review
“The room on the 3rd floor was fine”
 of 5 bubbles wendyc119, 7 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay