We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsalfa travelleisureplex hotelscoach holidaybingo callerevening entertainment was goodchef specialshop innsingle roomfew minutes walk awaybreakfast and dinnergreat roomsblack puddingfriendly hotelstar hotelhotel is situatedmy mumexcellent stay
This is a 2 star hotel, and for a 2 star hotel, it is adequate, you get what you pay for in an Alfa Travels / Leisure Plex Hotel. Everything is just ok except the hotel is cold. People were cold in the dining area,...More
although I rated this three star it does not reflect the excellent service received here.
What let it down - poor Wi-Fi only able to get it in reception area or bar - poorly fitted windows making the hotel draughty, some windows cracked. It does...More
More faulty towers than Devon towers! No choice of food on Xmas mains meal breakfast was cold and unpleasent! Party was more like a wake, and bedrooms covered in hair all in all abysmal would definitely not go again booked through alpha coach tours
My room was great ,no view, but lovely and warm ,plenty of coffee/tea which was good,Alarm calls not good,but hey you can't get it all!,was very surprised there was no telephone in the room , bed was v hard but clean,Breakfast/ dinner great waiters/waitress very...More
I had 5 days with Alfa Tours, with Dad and Mum. Staff were fantastic they were very up-beat and keen to please. The tours were not supported though and as the people are older they do not want to be dropped off in shopping centres...More
Response from StaceyBungay | Property representative |
Hi Simon E,
I was sorry to hear about the problems you have experienced. It is advised you contact our reservations team (01257 248000) to discuss availability and dates. if you remain dissatisfied after speaking with our... More
Hi Simon E,
I was sorry to hear about the problems you have experienced. It is advised you contact our reservations team (01257 248000) to discuss availability and dates. if you remain dissatisfied after speaking with our reservations team, they can then put you through to our customer care team.