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Premier Inn Bournemouth Westcliff Hotel

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Premier Inn Bournemouth Westcliff Hotel
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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Bournemouth Westcliff Hotel
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Showing 1,279: English reviews
Reviewed 29 June 2015 via mobile

To be fair, the positives were that the room was comfortable with the sleep guarantee. It was a bit unsettling after we had least checked in to hear that the air conditioning was non functional because of a fire hazard. I'm not sure that we would have decided to stay if we had known that before checking in. The only...

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Helpful?
Thank Darren D
WhitbreadHotels, Online Customer Service at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We hope...

Reviewed 22 June 2015

But this Premier Inn fell short of the usual standard. I had to get my money back for one of the two nights because they put us in a room with a broken window latch that kept coming open and waking us up all night not to mention making the room freezing cold. They moved us next day to another...

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Helpful?
Thank May J
WhitbreadHotels, Online Customer Service at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for...

Plymouth, United Kingdom
Reviewed 21 June 2015 via mobile

I stayed at this hotel overnight with my mum, we were visiting to watch a show in the Bournemouth Pavillion Theatre! The hotel was nice, clean and tidy. Premier inns are much the same and I've always had a pleasant stay in them. The room was nice and clean, bathroom/shower was nice. The hotel was about a 15 minute walk...

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Helpful?
Thank Leanne K
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for your fantastic review, it is good to hear you had a pleasant stay and I hope you enjoyed the show. We do have another Premier Inn here in Bournemouth called Bournemouth Central which is closer to Bournemouth Pavillion Theater for next time you fancy seeing a show with your mum. Kate Wright Guest Relations Manager

Oxford
Reviewed 21 June 2015

Stayed for 2 nights in June 2015. Parking was a problem when we arrived so had to park in the road a block back. Second day we managed to park in the car park. Car park charge is £5 for 24 hours. The air conditioning wasn't working in the rooms at the time we were there but fans were supplied....

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Helpful?
2Thank Dot1955
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for your compliments regarding our staff and breakfast, I am glad to hear you found our beds comfortable. Unfortunately the rooms are quite hot at the moment due to the warm weather. We are doing everything possible to keep them cool, including providing fans, but I apologise for any discomfort this caused to your otherwise enjoyable stay. Kate...

A TripAdvisor Member
Southampton, United Kingdom
1 review
Reviewed 20 June 2015 via mobile

I had two rooms booked for my birthday on Friday 19th June. My father passed away unexpectedly on Monday 15th June. I had to fly to France to be with my 3 younger sisters who had witnessed my dad pass away at home and were understandably distraught and needed their big sis. Upon returning today my bank account was £146...

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Thank A TripAdvisor Member
WhitbreadHotels, Online Customer Service at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for taking the time to give us your feedback. I sincerely apologise for the added distress our cancellation policy has caused you during this difficult time. Please direct message us with your reservation number, the surname and postcode held on the booking and the dates of your stay. I will then be able to help you further. Thanks...

Cheshire
Reviewed 19 June 2015

Stayed here for 6 nights, we were in the area to go to peppa pig world plus to enjoy the beaches. The hotel is ideally situated about 3/4 of a mile out of central bournemouth and 1 minute from the ring road. The staff in the hotel are superb, particularly kate, the host on reception, nothing was too much trouble....

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2Thank HotelTraveller_9
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for your lovely review of our hotel and all your feedback. I am very happy to hear you enjoyed your stay and hope Peppa Pig world was good fun! Thank you once again for reviewing, I hope to be able to welcome you back again soon. Kate Wright Guest Relations Manager

Maidenhead
Reviewed 19 June 2015

I am a big fan of Premier Inns and booked the Westcliffe for an overnight stay in Bournemouth for me and my 90 year old Mum. Sadly there is not enough parking on site and it was a bit of a kerfuffle to leave my Mum and the bags and try and find somewhere to park. Just a small niggle...

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1Thank AbbyFab
PI_Bournemouth, Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Dear AbbyFab, Thank you for taking the time to feedback about your recent stay, I'm glad that on the whole you had a good time with us. As you would have seen from your visit, we are extremely limited in terms of the amount of space we have available around the hotel in order to have a large enough car...

Guernsey, United Kingdom
Reviewed 19 June 2015 via mobile

This is a short one, I was placed into the hotel by airline following overnight weather delay. Others on the flight grumbled that they hadn't been placed at Hilton as some other passengers had been but when you get to bed at midnight and have to get up at 8 you just want a good bed, the ability to make...

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2Thank CISean
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for your lovely review, I am glad we were able to make your delay a little more pleasant for you. It is good to hear you enjoyed your little visit and found our staff so helpful. It would be lovely to welcome you back for a (planned) visit next time you are in Bournemouth. Kate Wright Guest Relations...

Berkshire, United Kingdom
Reviewed 18 June 2015

No working A/C, No enough and guarantee parking space even if you booked in advance, Fan was very noisy and dangerous, no soap in bathroom. No working A/C, No enough and guarantee parking space even if you booked in advance, Fan was very noisy and dangerous, no soap in bathroom.

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Thank OFF07
PI_Bournemouth, Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Dear OFF07, I am sorry to read you had a disappointing stay with us. We do state on our website that on-site parking is very limited and is allocated on a first come first serve basis. As we do not have A/C, we have installed large free standing fans which are all brand new, therefore I was concerned to read...

Porstmouth, Hampshire, uk
Reviewed 17 June 2015

A good hotel located just outside the town centre, about half a mile walking distance away. The was very little noise from the main road outside. We ate in some of the restaurants in the town, although the hotel does breakfast and dinner and also a bar. We stayed for three nights. Very enjoyable.

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1Thank piper149
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review

Thank you for your review. I am glad to hear you found your stay enjoyable and hope you will visit us again soon. Kate Wright Guest Relations Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
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  • Restaurant
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  • Non-Smoking Rooms
  • Accessible rooms
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  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
  • Public Wifi
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  • Multilingual Staff
Official Description (provided by the hotel)
You'll love to be beside the seaside at the Premier Inn Hotel Bournemouth Westcliffe, near the golden sands of Bournemouth beach. Whether you're building sandcastles or boosting business, you can count on having a great stay. Watch rugby sevens at Bournemouth Rugby Festival, or take five strolling along the Jurassic Coast. See the Red Arrows fly at the International Air Show, or paint the town red at at one of the city's bars or nightclubs. Finally, hop back to the hotel for a wholesome meal at our onsite restaurant, limited (chargeable) parking - allocated on a first come, first served basis - and, of course, our best bed ever. Important info There is very limited parking onsite, which is allocated on a first come, first served basis and is chargeable for 5.00 GBP per day. Alternative free street parking is available nearby on Clarendon Road, please contact reception for details. This Premier Inn will have no air conditioning during the requested period due to the current units being replaced. Fans will be made available. This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: At M27 (J1) take A31. At Ashley Heath Junction, branch left. At roundabout take 1st exit onto A338 signposted Bournemouth. At Bournemouth West roundabout take 1st exit (signposted Ring Road, West Cliff). At next roundabout (St Michael's) take 3rd exit (signposted Westbourne) onto Poole Road. Hotel is on the right. Please note there is very limited chargeable parking onsite, first come first served basis. Alternative free on road parking nearby. Transport and local information: Town Centre Square 1 mile Bournemouth Beach, Eye Balloon, BIC 0.5 mile Oceanarium 1 mile Bournemouth Railway Station 1.5 miles Bournemouth International Airport 7 miles ... more   less 

Additional Information about Premier Inn Bournemouth Westcliff Hotel

Address: Poole Road, Bournemouth BH2 5QU, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: €52 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Bournemouth Westcliff Hotel 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Premier Inn Bournemouth Westcliffe Hotel Bournemouth
Hotel Style:
#3 Best Value Hotel in Bournemouth
#17 Business Hotel in Bournemouth
#17 Romantic Hotel in Bournemouth
#21 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Bournemouth Westcliff Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Bournemouth Westcliff Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just specify your preference and they will try to help.”
 of 5 bubbles hardyetraveller, 4 Dec 2016 | Read review
“Avoid rooms 132 and 140 or anywhere in that wing. Cold and damp. Poor soundproofing”
 of 5 bubbles JakiT_12, 18 Sep 2016 | Read review
“All rooms were well glazed no traffic noise from what I could make out.”
 of 5 bubbles MikePlant, 11 Sep 2016 | Read review
“Back of hotel is best”
 of 5 bubbles 322denisb, 23 Aug 2016 | Read review
“First floor was very good ! No noise at all”
 of 5 bubbles 56lizh, 19 Aug 2016 | Read review
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