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We enjoyed the variety of fresh delicious menus and staff who went out of their way to please the guests. The rooms were clean and comfortable. The hosts were very forthcoming.We enjoyed it very much and would recommend it any time.
This place makes it look good with the lovely ads and pics with perfectly cooked steak or fish but really they serve canned foods. If u ever stay there they have their own little shop in house everything is frozen and unhealthy but in the...More
Date of stay: July 2018
Response from Watergarden H, Front Office Manager at The Water Garden HotelResponded 2 weeks ago
We are very sorry to hear one of our guests was unhappy. It is both upsetting and surprising because we have an almost 100% satisfaction rate and at no time have
we experienced any problems or complaints.
We are surprised by the accusations in this...More
We ate dinner in the restaurant recently. Booking in advance helps, I'm sure. The staff were very helpful with our fussy kids, the menu was fairly limited (as we expected from a small hotel) but delicious and the ambience was all we could have wished....More
I would like to say this review is solely on our restaurant experience last Sunday.
On wanting a kosher meal in Bournemouth we called during the day last Sunday. We were told there were no menus on the internet and the menu changed daily. I...More
Date of stay: August 2018
Response from Emma B, Receptionist at The Water Garden HotelResponded 9 August 2018
We are sorry you were less than 100% satisfied with your restaurant experience.
During the three and a half years since we opened, we have worked tirelessly to provide excellent quality food, facilities and service.
If the plaudits we receive in countless reviews and the...More
The hotel is small and clean but the amenities are poor; our bedroom was small and lacked any seating apart from the beds. The en suite shower room was tiny with almost no space for toiletries. There is also a problem with the plumbing which...More