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Mercure Exeter Southgate Hotel

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#7 of 31 Hotels in Exeter
Certificate of Excellence
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Mercure Exeter Southgate Hotel
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,753: English reviews
England, United Kingdom
Reviewed 23 June 2015

We were made very welcome and our room was wonderful including the bed and bedding. The bathroom was very roomy and had everything you could need. We ate at the hotel in the evening and had a wonderful meal. Breakfast was buffet style with load of choice.

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Helpful?
Thank 9elliot999
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear 9elliot999, Thank you for taking the time to review your recent stay at the Mercure Exeter. I am delighted that you had such a positive experience and I do hope that we may be able to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Stratford-upon-Avon, United Kingdom
Reviewed 23 June 2015

Stayed here for long weekend to see the city, meet friends, and visit sea side towns . easy walk into central Exeter with Roman ruins , medieval cathedral and streets with good shops. just off inner ring road so easy to drive to the Moors and coast.

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Helpful?
Thank Jaqui S
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jaqui S, Thank you for taking the time to review your recent stay at the hotel while you were visiting the area. I do hope that we may be able to welcome you back the next time you visit the South West. Kind regards, Amy Gleadow Operations Manager

Lytham St Anne's, United Kingdom
Reviewed 21 June 2015

Stayed at the hotel whilst on route to Cornwall. It is a very well run hotel in a great location, would certainly recommend. There is a daily charge for using the car park, but it is secure and convenient.

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Helpful?
Thank Brianh999
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Brianh999, I am delighted that you enjoyed your recent stay with us and do hope that we may be able to welcome you back to the Mercure Exeter in the not too distant future. Kind regards, Amy Gleadow Operations Manager

Lichfield
Reviewed 19 June 2015

I stayed at this hotel on whilst working in the area this week. I was pleased to see a secure car park with plenty of spaces on arrival. Check in was swift and the receptionist who was a trainee was efficient , friendly and swift. The room I had (317 ) was VERY clean, with a comfortable seating area and...

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Helpful?
Thank Lichfield_lad
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Litchfield_lad, Many thanks for leaving such positive comments following your recent stay with us. I am delighted that you enjoyed your stay and found the staff friendly and helpful as well as the food fabulous! I am sorry that you would have preferred a bath to a shower. The majority of our rooms do not have a bath and...

Brixham, United Kingdom
Reviewed 19 June 2015

Impressive reception leading to stylish bar and restaurant. Faultless check-in with the friendly and courteous staff. Our room was spacious, modern and equipped with everything we could wish for. The shower was unusually and tastefully decorated and the bed was total comfort. The hotel is situated right in the heart of Exeter and yet its' location is quiet and tucked...

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Helpful?
1Thank Andrea H
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Andrea H, Thank you for taking the time to review your recent stay at the Mercure Exeter. I am delighted that you had such a positive experience and I do hope that we may be able to welcome you back to the hotel in the not too distant future. Kind regards, Amy Gleadow Operations Manager

Newcastle upon Tyne, United Kingdom
Reviewed 18 June 2015

This hotel is bright and clean, my room was large and had loads of storage space. There was loads of choice at breakfast and they kept everything well stocked up despite being really busy. The pool area was very clean and well kept. It is in an excellent location just a very short walk from the Cathedral and the shops,...

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Helpful?
Thank Walke1l
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Walke1l, Thank you very much for taking the time to leave such a complimentary review following your recent stay with us. I do hope that we may be able to welcome you back to the hotel in the near future. Best wishes, Amy Gleadow Operations Manager

Salisbury, United Kingdom
Reviewed 17 June 2015 via mobile

Stayed here for a night last year. Room a good size and very clean and comfortable. Staff were friendly and helpful and breakfast was very nice. I would definitely stay here again and recommend to anybody visiting Exeter

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Helpful?
Thank Nicola8242
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Nicola8242, Thank you very much for leaving such positive feedback following your recent stay with us. I am thrilled that you found the staff to be friendly and helpful and that you enjoyed the breakfast offering. Your recommendation is greatly appreciated too! I do hope that you will visit us again in the not too distant future. Best wishes,...

Portland
Reviewed 17 June 2015 via mobile

We were fortunate to have had the opportunity to stay at this beautiful hotel in the spectacular city of Exeter. From the first encounter at the desk until check out everything was perfect, including the soak in the hot tub after walking around the city all day. Highly recommend!

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Helpful?
Thank Pamela B
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Pamela B, I am delighted that you had such an enjoyable stay with us recently and managed to relax in the hot tub after exploring the city! I do hope that you will give us the opportunity to welcome you back to the Mercure Exeter the next time you visit the South West. Kind regards, Amy Gleadow Operations Manager

Bristol, United Kingdom
Reviewed 16 June 2015

Hotel is in a great location within walking distance of all the main attractions in Exeter, hotel room was very comfortable and well equipped, all staff very helpful and friendly, breakfast and evening meals were fabulous.

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Helpful?
Thank stevespokes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear stevespokes, Many thanks for leaving such positive comments following your recent stay with us. I am delighted that you enjoyed your stay and found the staff friendly and helpful as well as the food fabulous! I do hope that we will be able to welcome you back to the Mercure Exeter in the not too distant future. Best wishes,...

Hockley, United Kingdom
Reviewed 10 June 2015

Stayed here for a University visit after a long drive from the South East. Modern clean stylish and a comfortable large enough room for the three of us to share. A large comfortable double and 1 1/2 Sofa bed. Great pool spa area to unwind in. Breakfast is a very well presented buffet plus a menu of Eggs Benedict, Eggs...

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Helpful?
2Thank Michael G
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Michael G, It is such a pleasure to receive such lovely, positive feedback from our guests. Thank you! I am delighted that you had an enjoyable university visit and I do hope that we will have the opportunity to welcome you and your family back to the Mercure Exeter in the future. Best wishes, Amy Gleadow Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: €81 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
12 questions
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“166 was very pretty and quiet.”
 of 5 bubbles JayneLL_12, 2 Dec 2016 | Read review
“For room with a bath, ask at time of booking”
 of 5 bubbles Sfandfamily, 20 Nov 2016 | Read review
“ideal for city life”
 of 5 bubbles sall-jane, 19 Nov 2016 | Read review
“Away from reception area.”
 of 5 bubbles Jigdolly, 15 Nov 2016 | Read review
“The superior rooms are better furnished . Breakfast is good value.”
 of 5 bubbles Gloucs, 4 Nov 2016 | Read review
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