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Mercure Exeter Southgate Hotel

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#7 of 31 Hotels in Exeter
Certificate of Excellence
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Mercure Exeter Southgate Hotel
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1,858 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,795: English reviews
Chichester, United Kingdom
Reviewed 29 July 2015

To me this was the perfect hotel for a stay in Exeter, near to the centre of town and a lovely hotel. Very nice large room with all amenities. Free wifi, lovely breakfast and a lovely dining room. The stay were very friendly and attentive. Lovely free spa and pool.

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Helpful?
Thank Johno9912
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Johno9912 We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Manchester, United Kingdom
Reviewed 29 July 2015

We stayed here last September, breaking our journey to West Cornwall. The hotel is very central within the town, but is easy to find. There is an on site car park, for which there is a charge but this was very clearly shown on the hotel's website. We were upgraded to a Privilege room, which was well equipped and very...

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Helpful?
Thank MercOwner
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear MercOwner, Thank you for taking the time to share your recent experience following your stay at the Mercure Exeter. It is wonderful to hear that you enjoyed staying with us and I do hope that we will be able to welcome you back to the hotel in the not too distant future. Kind regards, Amy Gleadow Operations Manager

Newton Abbot, United Kingdom
Reviewed 28 July 2015

Just spent 3 days at the Southgate Hotel and thoroughly recommend it ! We had a 'Disabled' room on the ground floor and it was very comfortable with easy access all round (Light Mobility Scooter) Room was clean and the daily service was of a high standard. From our arrival to our leaving, we found all the staff were very...

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Helpful?
Thank Walter H
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Walter H, I am delighted that you had such a positive experience during your recent stay with us. I will ensure that your comments are passed on to the staff who will be thrilled to receive such lovely feedback. I do hope that you will stay with us again in the future. Kind regards, Amy Gleadow Operations Manager

Andover, United Kingdom
Reviewed 27 July 2015

There were many reasons I chose this hotel when on business in Devon recently. Despite being central, roads in/out are reasonably easy to navigate. The hotel is modern, I had a really well-furnished bathroom (Villeroy & Bosch fittings) and the shower was just lovely. (Would have liked a shower mat, though, as it is a bit slippery). Bed was comfortable....

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Helpful?
Thank lauran1902
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Lauran1902, I am delighted to read that you had such a successful stay with us recently. It is wonderful that you appreciated the bedroom and bathroom although I have passed your comments regarding the shower mat to the Executive Housekeeper for her consideration. It is always a pleasure to receive positive feedback. I will share your comments with our...

Reviewed 27 July 2015 via mobile

Stay 1 night with wife rooms are very nice staff very friendly there a car park onsite 5 minute walk to the centre of town would stay at this hotel again it is much nicer the the jury's inn and more central to the town centre also swimming pool and fitness centre onsite as well

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Helpful?
Thank Jamiecl
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jamiecl, Thank you for taking the time to share your comments following your recent stay with us. I am delighted that you had such a positive experience and I do hope that you will give us the opportunity to welcome you back to the Mercure Exeter in the not too distant future. Best wishes, Amy Gleadow Operations Manager

bristol
Reviewed 26 July 2015 via mobile

Very nice hotel. Bar has a night atmosphere. The rooms are large and we'll decorated. No baths . nice big carpark although expensive. Good central location. Reccomend for business or pleasure. Reccomend for A nice short break with family. Lovely area

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Helpful?
Thank bristol2010
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear bristol2010, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 25 July 2015

We stayed in this hotel for two nights as part of a short break in the South West and found it to be fantastic value. The room was lovely and large, stylish, with a comfy bed and good shower. We really enjoyed using the pool which was perfect after a busy day exploring the area. Did not have breakfast at...

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Helpful?
Thank Richard W
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Richard W, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 25 July 2015 via mobile

I was staying here on business for a week and I have to say it was a very pleasant experience. Most nights, I was in the bar after a long days work and I give credit to the great chap on the bar (I think his name was Anthony) for giving me the perfect pint and always making me feel...

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Helpful?
Thank IanTwain
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear IanTwain, Thank you for taking the time to review your recent stay with us at the Mercure Exeter. I am delighted that you were so well looked after by Antony in the Bar and I will be sure to pass on your comments to him personally. I am disappointed that your experience was let down by the staff member...

Burnham-On-Sea, United Kingdom
Reviewed 20 July 2015

This was our third visit to this hotel having previously been well pleased with the standard and level of comfort and the convenient position. The hotel was particularly busy as it was graduation week in Exeter. We had booked a privilege room as it was an anniversary. The hotel room is comfortable and well equipped. The hotel's general areas are...

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Helpful?
Thank leshut
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear leshut, Thank you for taking the time to leave your feedback following your recent stay. I am glad that you were overall happy with your experience but disappointed to hear that there were a few niggles under the surface. With regard to the Privilege rooms I would like to confirm that this includes an upgrade to a larger room,...

Gloucester, United Kingdom
Reviewed 20 July 2015

We really enjoyed our two night stay. The staff were excellent especially in the restaurant and bar. We enjoyed breakfast and dinner both days. The public areas were beautiful and our room was modern,quiet and comfortable. Housekeeping was invisible and very good. The huge shower was brilliant. We had a cathedral view room,but couldn't see anything. Perhaps in the Autumn...

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Helpful?
Thank Jill W
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jill W, I am delighted that you had such a positive experience during your recent stay with us. I will ensure that your comments are passed on to the staff who will be thrilled to receive such lovely feedback. I do hope that you will stay with us again in the future. Kind regards, Amy Gleadow Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: €85 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Try for a suite, be friendly and negotiate a rate Room 187 Excellent.”
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“Even if your disabled and all the disabled rooms are booked,when you intend to travel.You can have a spacious family room.”
 of 5 bubbles alienrobocop, 9 Jan 2017 | Read review
“being where the location is I find all the rooms quiet”
 of 5 bubbles dillyboy, 20 Dec 2016 | Read review
“Normal room, don't pay to upgrade”
 of 5 bubbles Tonyjac, 9 Dec 2016 | Read review
“Lamb was excellent”
 of 5 bubbles NigLod, 6 Dec 2016 | Read review
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