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Mercure Exeter Southgate Hotel

Booking.comUS$126*
View Deal
#8 of 31 Hotels in Exeter
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$253*
US$126*
US$253*
US$126*
US$253*
US$126*
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Mercure Exeter Southgate Hotel
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1,938 Reviews from our TripAdvisor Community

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Showing 1,875: English reviews
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North Yorkshire, United Kingdom
Reviewed yesterday NEW

Stayed in Exeter for the weekend to attend a wedding at Powderham castle. This hotel is in a great location, between the Quayside and Cathedral. It is only a few minutes walk to most central locations and 10 minutes in a taxi to the train station. My room was well furnished and very clean. Breakfast and bar meals were good...

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Helpful?
Thank Claire E
Plymouth
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

Stayed in this hotel for 2 nights bed and breakfast as a Christmas present from the in laws. Had some issues finding the exact location as two different sat navs sent us round in circles (5 times!!). When we arrived the staff in reception were very welcoming. The reception was very warm and tastefully decorated with a lovely open fire...

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Helpful?
Thank TeresaCPlymouth
About Hotel's Favourite Review
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear TeresaCPlymouth, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience at the hotel and found the staff to be welcoming and informative as our main focus is on trying to ensure our guests have a great experience when staying with us. I hope we can have the pleasure of welcoming...

Reviewed yesterday NEW

I read some reviews on line and it did not sound so good. I have decided that most people just like to complain! I have nothing but good things to say about this hotel! The service of staff is friendly and helpful. The bed is comfortable, breakfast is delicious and the location is excellent! Everything is clean and the bathroom...

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Helpful?
Thank Trish W
Truro
Reviewed yesterday NEW

A lovely hotel in Exeter. Great central location and very comfy, if rather small, rooms. Great swimming pool. Lovely breakfast. Good customer service. I recommend this hotel as a great place to stay in Exeter.

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Helpful?
Thank BeccyMum
Reviewed 2 days ago NEWvia mobile

The room did not live up to the first impression given by the grandiose reception lobby. This hotel feels like the hotel equivalent of a Ryanair flight. The room had no bottled water included (you have to buy it at £1 a bottle from reception), there are no robes or slippers provided and they are tight with the number of...

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Helpful?
1Thank David W
Lausanne, Switzerland
Reviewed 2 days ago NEW

This Hotel offers outstanding quality accommodation at a very reasonable price. A spacious, Spotless and beautifully fitted room with a confortable bed and a superb ensuite bathroom with both bath and shower. Add to this the friendly and efficient staff , and the price of only £80 for two people for one night, and this would be hard to beat...

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Helpful?
Thank ronald s
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

I am just checking out of the Mercure Exeter Southgate hotel after a 2 night stay with a Trafalgar tour . I can find nothing to complain about, the fresh delicious buffet breakfast, to the comfortable bed and spacious ensuite. The room was spotlessly clean and perfect as far as I was concerned. All in all I would happily stay...

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Helpful?
Thank haskim1
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

We only stayed for the one night but the staff were helpful and friendly, the room was clean and comfortable. Access to the centre and the quays was great all in walking distance. Really enjoyed and will book again.

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Helpful?
Thank Denpenfold
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Glad you had a good time! Hope to see you again. Kind regards,

Exeter, United Kingdom
Reviewed 1 week ago via mobile

Me and my wife decided to stay here for wedding night as, we have a 7 month old baby, we didn't want to venture far from home and this hotel seemed to have a big reputation around Exeter. I don't see why. We arrived to our 'privilege' room, which is most expensive room we could get, and outside our £150...

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Helpful?
Thank BigBoyAdz
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Thank you for your comments, we can assure you the matter is being looked in to and will be dealt with accordingly. Kind regards,

Sarasota, Florida
Reviewed 2 weeks ago

I have stayed in Mercure hotels including the Southgate in the past and watched a slow decline in standards ..Money has not been spent on staffing levels and customer expectations..no robe's/slippers /stationary etc..The windows in our room had not seen a wash leather in long ages past.. We had arrived a trifle early for check in, only to be told...

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Helpful?
Thank avalonsilver
MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: €107 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Hotels.com, Hotwire, ACCOR, Expedia, Cancelon, Priceline, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the back are very quiet and if you keep the window open you can hear the birds.”
507trishw, 21 May 2017 | Read review
“Our top floor room was tranquil and relaxed, some other reviews mention that lower floors suffer noise from above.”
ronalds606, 20 May 2017 | Read review
“I don't think there is much difference in the rooms”
avalonsilver, 6 May 2017 | Read review
“Book a Superior (or Privilege) room for king size bed, instead of the Classic, which only has a classic double bed.”
990juditv, 17 Apr 2017 | Read review
“View of the Cathedral and rural Devon a nice touch”
andreacV5144NH, 11 Apr 2017 | Read review
5 of 5
Booking.com
US$126* /night
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Hotels.comUS$126
Orbitz.comUS$126
AMOMAUS$253
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*Disclaimer
Prices are for 1 room, 2 adults
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