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Mercure Exeter Southgate Hotel

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Traveller (232)
Room & Suite (155)
Dining (37)
Ratings and reviews
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
4 Star City Centre Hotel Which Is A Great Base For Exploring The Devon Coast & Dartmoor.
Offers from Mercure Exeter Southgate Hotel
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Location and contact
Southernhay East, Exeter EX1 1QF, England
Hotel website
7.7 km to Exeter Airport
165 restaurants are within a 0.5 km radius
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Reviews (2,214)
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2,132 results
Traveller rating
795
869
307
112
49
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LanguageEnglish
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795
869
307
112
49
Show reviews that mention
All reviewsprivilege roomjacuzzi and saunaleisure facilitiescar parkcity centrelovely hotelper daygood sizewalk in showernespresso machinereception staffon site parkinglocation is excellentfew minutes walkthird floorpublic areasbuffet style
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1 - 5 of 2,132 reviews
Reviewed 2 days ago via mobile

My family and I are in Exeter a few times a year as one of our children studies at the University of Exeter. I had booked three rooms for two nights to celebrate the graduation, one of them for my eighty year-old mother. Unfortunately she...More

1  Thank GeroChiavari
Hotel's Favourite
Reviewed 7 May 2018

We visit East Devon regularly during the year and Exeter itself once or twice a year and when in Exeter this is the hotel we always choose. So, with a smashing Bank Holiday weekend promised by the various weather forecasters , we took our chance...More

Thank BerkleyBird
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 14 May 2018

Dear BerkleyBird It is lovely to receive such positive feedback from one of our regular guests. Your comments about the Hotel (and indeed the glorious weather) is great to see. I hope that we can welcome you back again soon Kind regards Craig Findleton GENERAL...More

Reviewed 3 days ago

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Review collected in partnership with Accorhotels.com
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 3 days ago

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Reviewed 1 week ago via mobile

This hotel is excellently located close to the cathedral and shopping district and is a short drive from the M5. It has excellent leisure facilities and a good restaurant. Though the family rooms are a bit of a squeeze with limited space the twin and...More

Thank C B
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 6 days ago

Dear CB Thank you for your lovely feedback about your recent stay at the Hotel. We are really pleased you enjoyed our central location and great service. I hope that we can welcome you back to the Hotel soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 2 weeks ago

The location was excellent! Easy to find and park, and easy walking to many things to see and do in the city. Room was clean and nicely appointed. Front desk staff were more than helpful. Access to gym facilities with great staff meant a nice...More

Review collected in partnership with Accorhotels.com
Thank esboyce
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

Dear esboyce Thank you for your lovely comments about your recent stay at the Hotel. We are really delighted to see that you enjoyed your stay and loved our bedrooms, service and fab leisure facilities. I hope that we can welcome you back soon. Kind...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$105 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (232)
Room & Suite (155)
Dining (37)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
beachbum5597
1 December 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
0
Votes
Gerry B
13 November 2017|
Answer
Response from Craig F | Property representative |
Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
1
Vote
William T
20 October 2017|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
0
Votes
Room Tips
"Rooms on main floor"
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"Quieter floor"
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"Rooms higher up may have a better outlook"
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"First Floor is easy to in and out of hotel, but your view is the parking lot."
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