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Mercure Exeter Rougemont Hotel

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Traveller (53)
Room & Suite (53)
Dining (6)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“main staircase”(4 reviews)
“car park”(29 reviews)
“privilege room”(16 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
The Mercure Exeter Rougemont Hotel is a recently refurbished classical Victorian hotel in Exeter city centre, close to the cathedral and directly opposite the railway station. The Mercure Exeter Rougemont has local attractions including the Castle and Rougemont Gardens within easy...
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Location and contact
Queen Street, Exeter EX4 3SP, England
Hotel website
7.9 km to Exeter Airport
153 restaurants are within a 0.5 km radius
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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Show reviews that mention
All reviewsmain staircasecar parkprivilege roomstained glasscity centrelovely hotelcentral stationclose to shopsno air concomfortable bedmulti storeylimited parkingnothing too much troubleweekend staychecking outparking on sitebuffet style
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1 - 5 of 349 reviews
Reviewed 4 days ago

I chose this hotel because of its excellent location in downtown Exeter – opposite Central Station and very convenient for the Cathedral and other central locations. The hotel is a bit of a rabbit warren inside. My room was located on the fourth floor which...More

Thank Dominic P
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 days ago

Dear Dominic P, Thank you for your review, it is always encouraging to read how we can improve our services. I will certainly address your concerns with the team and I hope we will be able to welcome you back to the Rougemont in the...More

Hotel's Favourite
Reviewed 4 weeks ago

I stayed just for a night, but if ever in Devonshire again, I would go there again. Reception was warm and effective, the room I got was situated on upper floor so the view from windows was perfect. Room was comfortable and bed cosy. Restaurant´s...More

1  Thank Ege L
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 weeks ago

Dear Ege L, Thank you so much for leaving such a positive review following your recent stay with us. I do hope that we may have the pleasure of welcoming you back to the Mercure Rougemont in the near future. Best wishes, Amy Gleadow General...More

Reviewed 1 week ago

Decided to stay her for the location, couple of minutes walk and you are in the heart of exeter, the hotel it's self is quite dated, rooms are ok but nothing to shout about, not all have air con so when its warm prepare to...More

Thank Mechelle J
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 1 week ago

Dear Mechelle J, Thanks a million for your review and we really appreciate your time in sharing your honest feedback. I do hope that we have the opportunity to welcome you back to the hotel if you are ever visiting the area in the future....More

Reviewed 1 week ago via mobile

Chose the rougemont primarily due to location and really glad we did. It is in walking distance of city centre and has loads of great bars and restaurants close by. Really hot during our stay so delighted to see they had a floor fan in...More

Thank jackierob_12
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 1 week ago

Dear jackierob_12, Thank you so much for your review of your recent stay. I am delighted that you had such a positive experience and I do hope you find an opportunity to visit us again when you are next in the area. Best wishes, Amy...More

Reviewed 1 week ago via mobile

The hotel I find dated , always busy and parking is at a premium, not all rooms have air conditioning and in 30 degree heat you need this , I had a room that backed on to the rear of the building and kept my...More

Thank Jamie0199
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 1 week ago

Dear Jamie0199, Thank you for taking the time to share your recent experience. Sadly the unseasonably hot weather is not within our control and only our 4th floor rooms are equipped with air conditioning. We are looking into the possibility of installing air conditioning throughout...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (53)
Room & Suite (53)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Nicholas P
11 March 2018|
Answer
Response from RougemontExeter | Property representative |
HI Nicholas We advertise on all websites that we have function rooms at the Hotel, however we cannot (just the same as all other properties) list which days functions will occur. There is normally signs at reception... More
-2
Votes
elsies1
20 February 2018|
Answer
Response from RougemontExeter | Property representative |
HI Lesley Please can you email the Hotel direct so that they will be able to respond directly.
0
Votes
Summerlok
6 October 2017|
AnswerShow all 5 answers
Response from RougemontExeter | Property representative |
Hi Summerlok We do have an accessible room which can be made up as a twin - this can be accessed via a lift and has no stairs. Please contact the Hotel reservations team on 01392 254 982 to make a booking.
2
Votes
Room Tips
"Avoid the fourth floor at all costs"
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"Don't ask for high floor, top floor only accessible by lift part way then steep stairs!"
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"Higher (third or fourth) floors should have less traffic noise."
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"To top floors must rise by stairs, but the view compensates it."
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