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Hotel Penzance

Traveller (295)
360
Panoramas (9)
Dining (58)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Heated pool
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Location
Full view
82Good for walkers
Grade: 82 out of 100
25Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
919Reviews
471Photos
15Q+A
100Room tips
Traveller rating
  • 560
  • 239
  • 71
  • 30
  • 19
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Popular mentions
We really enjoyed our short stay at this hotel. It was very cosy and comfortable in a great location close to local attractions, shops and restaurants. The staff were very friendly and welcoming and the food was excellent
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Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 days ago
Dear Guests, many thanks for your top marks review. It was a pleasure to welcome you and we are very happy you enjoyed your short break with us. We are looking forward to seeing you again when you can Relax, Indulge, Taste, Drink and Enjoy a comfortable stay with us.
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I had a beautiful double room which was roomy and lovely comfy bed, with lively pillows. I wish I had requested room service for breakfast as the bed was so comfortable I didn't want to leave it, so didn’t make breakfast in the dining room!! I ate in The Bay restaurant and,
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Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 5 days ago
Dear Guest, thank you for your positive review and it was a pleasure to welcome you to our lovely hotel. We all look forward to seeing you again next time to Relax, Indulge, Taste, Drink and Enjoy yet another stay with us.
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Got fog bound travelling to the scillies for the new year Took us in at short notice Lovely finish and homeliness to the property. superior rooms ! Staff were all very friendly and humorous Great location for popping to the high street Had dinner there which was nice but
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Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 1 week ago
Dear guests, happy that we were able to accommodate you at the last minute and glad the team provided a friendly service so that you could relax, indulge, taste, drink and enjoy your stay. Looking forward to welcoming you next time.
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We booked this hotel directly with the hotel in September as we wanted a nice hotel but then found out it was actually cheaper to have booked it through Booking.com nearer the time. After a phone call to query the price we were upgraded to a superior sea view room. As soon as we
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Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 3 weeks ago
Dear Guests, I was saddened to read your review because as you will see from other comments we maintain a high standard throughout the hotel. However, your comments will be investigated. We trust you had a safe journey onward and would like to take this opportunity of wishing you a happy, healthy and prosperous 2019.
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+2
We stayed here for two nights, the hotel was quiet when we stayed so we were upgraded to a sea view room free of charge. The room was spotless and hotel staff were very accommodating to any needs. For example, the iron had been taken out of our room (presumably borrowed by
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Response from ManagerPenzance, Guest Relations Manager at Hotel Penzance
Responded 4 weeks ago
Dear Guests, go glad you had a lovely stay and the team provided a great service. We all look forward to welcoming you next time to enjoy more stunning views across Mounts Bay and beyond, which tonight is very twinkly with the Penzance christmas festivities in full swing both here at the Hotel and in the town.
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Mewan Superior Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Cuby Classic Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Cuby Classic Double Seaview Room at the Hotel Penzance
Professional photo exclusively commissioned by TripAdvisorHotel Penzance
The St Piran Superior Double Seaview Room at the Hotel Penzance
Room 11
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12345638
We have 2 rooms on the ground floor which are accessible and have level access from the car park. We have rooms on 1st floor which are up one flight of stairs which has a handrail. The hotel is non smoking throughout. Some beds are king some are queen doubles. If you specify at the time of booking we should be able to accommodate your wishes. Kind regards Andrew
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Hi, If you have luggage you will be better taking a taxi from Penzance station to the hotel. The hotel is located up a steep hill so I don't recommend walking which is about half a mile
1 vote
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Can I bring the dog, and have him in the bedroom?, please
Hi Yes you can bring a a well behaved dog for £10 per night pet charge. Please call reception to enquire further on 01736 363117
0 votes
Parking,is it a problem
I not sure why this was not answered as I posted it an hour after your request on Monday. We have limited parking at the Hotel. However we have free parking on the road outside as we are located within a residential area. If you would like to guarantee a space throughout your stay we can reserve a number of parking spaces for a charge of £5 per night. I hope that helps. If you have any further questions please let me know. Kind regards Andrew Griffiths
1 vote
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123
"A sea view room is well worth the extra! The view of St Michael's Mount is incredible!"
"Get a sea view. No problem with noise where we were."
"Ask for bay window sea view"
"Sea View rooms"
"Ask for Room 17"
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PRICE RANGE
US$113 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandPenzance
NUMBER OF ROOMS
25
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