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Cliff Road Castle Beach, Falmouth TR11 4NZ England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (701)
Dining (80)
Room & Suite (69)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 20 hotels in Falmouth
Location
Cleanliness
Service
Value
Falmouth's Landmark Hotel Steeped in history and with striking Victorian architecture, The Falmouth is Falmouth's first ever hotel. Situated in 5 acres of beautiful gardens and overlooking Castle beach, the hotel offers 71 individual bedrooms, stunning views, the award winning Castle Beach restaurant and a Caudalie inspired Spa... the perfect coastal hideaway.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Board games / puzzles
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Housekeeping
Room service
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English
1659Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
Mon wrote a review 24 Jul
1 contribution
Frankly it’s just not worth the money. At all. I felt like the hotel was using COVID-19 as an excuse. Left feeling like management were shady. Again, we paid £300 a night, including “breakfast”. We arrived and were greeted by unprofessional staff (I feel like this is what you get when you’re asking teenagers with no experience to run your hotel…)..The whole place seemed to be run by super inexperienced teenagers with no management or oversight. They added random charges to our bill at the end which made no sense, because they probably had no idea what they were doing. I get that you might be short of staff… but where are the adults? And if there are none, stop charging high prices. They don’t clean your rooms, don’t bring up fresh towels or toiletries… just assume you’re happy living off of the 1 tiny tube of shampoo and small bar of soap for the 4 nights between the 2 of you. We’ve stayed at other hotels in the UK during COVID, at lower price points. Still cleaned the rooms, and took care of their guests. I think if you are not going to make any efforts around this, don’t charge £300 a night or at the very least make it clear when you are booking what is being limited/disregarded because of COVID. The next thing is the breakfast. Two options only. If you don’t like an English fry up 4 days in a row, probably best to skip the breakfast. Generally the whole place seemed like a shoddy retirement home rather than a hotel. Again, £300 a night. Tell me before I pay for breakfast that I will only have 1 option the whole time while there. Again, stayed at multiple hotels in the UK during COVID - this was just so bad and with no warning either! The room is mediocre, it’s at least clean. But again, not what you expect for £300 a night. The dinner downstairs is like if you went to a friends house during college and they cooked you a curry and overcooked your meat. I kind of get the vibe that this place is a scam. They are using COVID as an excuse. If you are making so many cuts to the service and standards of the hotel, then be upfront about this when booking and don’t make people pay full prices for frankly horrendous service. £300 a night is a lot. I would have definitely taken my money elsewhere to another UK hotel who deserved it.
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Date of stay: July 2021Trip type: Travelled as a couple
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Rachael C wrote a review Jan 2020
12 contributions6 helpful votes
Hotel's Favourite
Accompanied by 2 friends, we booked the Falmouth Hotel Spa. What a great thing to do. The staff at the spa were so friendly, the reserved sun loungers by the pool were beautifully prepared for us and there were jugs of flavoured water for our convenience. Kirstie gave the best full body massage I have had for a long time. Very professional and personable at all times, ensuring that we were really enjoying our day. Excellent treatment room. Thank you so much, we can't wait to book the next one soon. A superb experience. Rachael C
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Date of stay: January 2020
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Response from The_Falmouth, Guest Relations Manager at The Falmouth Hotel
Responded 8 Feb 2020
Thank you so much for such a wonderful and eloquent review. We are so pleased that you have enjoyed tranquillity and pampering during your visit, as well as Kirstie looking after you from start to finish. It’s all part of the Falmouth Hotel spa guest journey and sounds like you made the most of it. We hope to be able to welcome you back in the near future to make more Falmouth Hotel relaxing moments. Best regards, Jonathan Head of Guest Relations.
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Anne P wrote a review 23 Jul
Athens, Greece9 contributions5 helpful votes
We were shocked by the lack of consideration for wheelchair users. The meeting rooms on the mezzanine floor are completely inaccessible for disabled people. Disabled parking and bathrooms were fine however.
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Date of stay: July 2021Trip type: Travelled on business
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D.J Hawkins wrote a review 10 Jul
Warminster, United Kingdom18 contributions17 helpful votes
When it comes to hotels, my most pressing concern is the cleanliness of the rooms, and in the case of my stay at The Falmouth Hotel, i'm pleased to say that my room was clean, tidy, and very comfortable. It also came with tea maing facilities, and a nice TV mounted up on the wall. I also had a good view from my window on one of the upper floors which allowed me to see across towards the harbour. The restaurant did suffer from a few issues, but i learned that this was due to staff shortages following a covid scare, and so while those serving did their best, there was the occasional hiccup now and then. Also, due to the current restrictions the housekeeping staff were unable to service the rooms, but for me it wasn't a problem, as a nice lady at reception happily gave me a whole bunch of fresh teas/coffees/sugars/milks to top up my supplies when asked. One of the best aspects of this hotel though is without doubt the location, set in amongst beautiful gardens, and within just 2 mins walk of a magnificent beach. I spent a good many hours checking out the rock pools there, and would certainly like to come back again at some point.
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Date of stay: July 2021
Location
Service
Sleep Quality
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Mpbu wrote a review 9 Jul
7 contributions1 helpful vote
We stayed here for 3 nights on a recommendation. Accommodation was good, room spacious and clean. No cleaning, bin emptying etc done during stay due to Covid! Dining was awful, we had booked and paid for evening meal. We waited an hour and a quarter for our meal on two nights. The breakfast service was no better and the coffee was undrinkable. Scrambled eggs - yuk, grey and congealed. The DBB deal was poor too, if your meal was more than £25 you had to pay the difference. If you chose the 3 cheapest items, I.e. a burger, you might have stayed in that price but nothing else was possible. Whilst in the dining room I heard staff continually saying ‘sorry’ over and over.
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Date of stay: July 2021Trip type: Travelled as a couple
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PRICE RANGE
US$100 - US$279 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCornwallFalmouth
NUMBER OF ROOMS
71
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Frequently Asked Questions about The Falmouth Hotel
Which popular attractions are close to The Falmouth Hotel?
Nearby attractions include Falmouth Lifeboat (0.3 km), Gyllyngvase Beach (0.7 km), and Pendennis Castle (0.2 km).
What are some of the property amenities at The Falmouth Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Falmouth Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Falmouth Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Falmouth Hotel?
Conveniently located restaurants include The Wheel House, Amanzi, and The Verdant Seafood Bar.
Are there opportunities to exercise at The Falmouth Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Falmouth Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Falmouth Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Falmouth Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Falmouth Hotel?
Many travellers enjoy visiting Pendennis Castle (0.2 km), Marlborough House (1.8 km), and Cliff Road Chapel (0.4 km).
Does The Falmouth Hotel have any great views?
Yes, guests often enjoy the harbour view available here.