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The Greenbank Hotel

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The Greenbank Hotel
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962 Reviews from our TripAdvisor Community

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Showing 942: English reviews
Bath, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 February 2016 via mobile

What can I say except if you ever get a chance go! Right next to Falmouth river ask for a room overlooking the river beautiful. Had a lovely room with huge bay window with seating to look out over the harbour and watch all the boats going by! The bar and outdoor terrace wonderful beautiful decor! The food in the... More 

Helpful?
Thank Sally M
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear Sally M I'm so delighted to read your positive feedback, I never tire of hearing from our visitors, not least when the comments are so good. The hotel location is second to none, and my job is to do proper justice to it, I hope that we're achieving this aim, 100% of the time! On behalf of all the... More 

Cornwall, United Kingdom
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 February 2016

We stayed here for one night and had a very enjoyable stay but if we go again we will be careful on what room to book as we were on the roadside which was noisy and no view, which is a shame as the views from this hotel are fantastic. As only the one night we were not too concerned... More 

Helpful?
1 Thank flexible
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear flexible I would like to thank you for taking the time to review your experience at The Greenbank, I am really pleased that you wouldn't hesitate to stay with us again. In the two years I've been at the hotel, roadside noise has been the number one cause for complaint. I am glad to report that thankfully we have... More 

Plymouth, UK
Level Contributor
187 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 6 February 2016 via mobile

Absolutely stunning setting, the view from the restaurant is simply perfect even on a wet cloudy day. The afternoon tea we visited for was gorgeous, very tasty and good portion size. Rooms are stunning

Helpful?
1 Thank alan_meyrick
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear alan_meyrick Thank you so much for your review, I am delighted you enjoyed your visit so much and I do hope we'll see you again in the future. Kind regards Ben Young General Manager More 

East Sussex, UK
Level Contributor
204 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 February 2016

The Greenbank Hotel is well-known and loved in Falmouth, and it is a lovely establishment. We stayed just one night, but started off with a afternoon tea after arriving mid-afternoon. Sitting at a table in the window overlooking the water was the first delight: didn't matter that the weather was dreadful with that gorgeous aspect! The tea was nice (though... More 

Helpful?
1 Thank jpvin
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear jpvin I am extremely grateful to receive such a thorough review of your stay with us last week, my sincere thanks for taking the time to provide us with this tangible feedback. Time after time, the old adage that no-one sees the play like the audience rings true; despite our own best intentions, we still rely on frank and... More 

Falmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2016

Myself and a friend visited The Waters Edge Restaurant for a delicious afternoon tea a couple weekends back. Reception Staff very polite, Great friendly welcome in the restaurant & a table with the most perfect view. We were based in the sundeck part of the restaurant where lots of others were also enjoying afternoon tea. We didn't have to wait... More 

Helpful?
1 Thank Chelsea I
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear Chelsea I Thank you so much for your review of our Afternoon Tea. It's great that you enjoyed it so much, and as you could tell, it's become quite a popular institution with our locals! I do hope we'll have the pleasure of seeing you again soon at The Greenbank, very many thanks again. Kind regards Ben Young General... More 

Exmoor National Park, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2016

I visited as a ‘solo’ visitor at the weekend. I had a great time visiting friends in Truro and St Mawes and the Greenbank was a great base for me. I also enjoyed a relaxing facial treatment at the spa. Food and service was excellent and the staff made me feel very welcome and safe as a lone traveller.

Helpful?
2 Thank Jo J
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear Jo J I'm so grateful for feedback on your experience with us at The Greenbank. We do aim to meet the needs of all our visitors, be they in a large group, or an individual traveller. It's really gratifying that you were well looked after by the team and I'm glad you were able to make use of the... More 

Cornwall, England
Level Contributor
147 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed 3 February 2016

Being reasonably local to Falmouth, we have visited the Greenbank for lunch on numerous occasions but have never been fortunate enough to stay there. I decided that this year, I would like to celebrate my birthday there so booked an upgraded Harbour view room which I have to say was absolutely lovely. Bright and airy with fantastic views of the... More 

Helpful?
1 Thank Goughie
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear Goughie Many thanks for your review, and also for the pleasant emails we exchanged. As expressed on my emails, I was so sorry that you fell in the room, and please be assured that we have now added the photoluminesent sign to avert any such incident in the future. The roadside rooms are having their windows replaced over the... More 

Exeter, United Kingdom
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 January 2016

Located in a quiet area, fantastic view across the River Fal, service was good, breakfast provided a range of choices. Our room was spacious and very clean. Tea and coffee making facilities was excellent - rare to have loose tea and a cafetiere.

Helpful?
1 Thank hazel b
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear hazel b On behalf of all the team, my sincere thanks to you for taking the time to provide feedback on your experience at The Greenbank. I am delighted to hear you enjoyed your time with us and we hope to see you again before too long! Kind regards Ben Young General Manager More 

Bristol
Level Contributor
204 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 31 January 2016

The Christmas experience was great, all the little things like flowers in the room, treats basket & not to mention a Christmas stocking on Christmas day & the Mulled wine on arrival. The staff were amazing & so attentive, smiles all round all the time (seeing as they were giving up their Christmas break). Room was the best we could... More 

Helpful?
1 Thank taypet
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear taypet I loved reading your review, it reminded me of the very Happy Christmas that we all had at the hotel. As I said to our residents at the time, we were blessed to have such a lovely group of guests with us over the festive period - it really does make our work a genuine pleasure!! I'm glad... More 

Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 January 2016

My daughter has been at university here so we have stayed at all the main hotels and this is the best. We arrived on Friday night and got a great welcome from the receptionist on duty. Service was excellent throughout our stay from all the team young or old. Room whilst not having a sea view was comfortable with the... More 

Helpful?
1 Thank Garyroma
Ben_Young_RGM, General Manager at The Greenbank Hotel, responded to this review

Dear Garyroma I am delighted by your feedback which is really encouraging and motivational for all of us here at The Greenbank. Great service, comfort and convenience are hotel prerequisites and, based on previous feedback received from our guests, I have just updated all the WiFi in the hotel to the most up to date technology and added superfast fibre.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Float away in stylish surroundings. Submerge yourself in characterful history. Dive into delicious food and drink. Breathe in fresh sea air. Drink in the view. Nestled on Falmouth harbour, the Greenbank Hotel blends the best of coastal living with the finest in contemporary comfort, so you can experience life - on the water's edge. ... more   less 

Additional Information about The Greenbank Hotel

Address: Harbourside, Falmouth TR11 2SR, England
Region: United Kingdom > England > Cornwall > Falmouth
Price Range: €109 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Greenbank Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Greenbank Hotel Falmouth
The Greenbank Hotel Falmouth, Cornwall
Hotel Style:
#2 On the Beach Hotel in Falmouth
#3 Family Hotel in Falmouth
#3 Luxury Hotel in Falmouth
#10 Romantic Hotel in Falmouth
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Questions & Answers

Here's what travellers have asked, with answers from The Greenbank Hotel staff and other travellers.
7 questions
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3 months ago
Windsor, United Kingdom
over a year ago
Manchester, United Kingdom
2 months ago

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Questions? Get answers from The Greenbank Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No mobile phone but great wi-fi”
 of 5 bubbles ambame, 28 Nov 2016 | Read review
“Choose a room overlooking the harbour”
 of 5 bubbles MPF, 23 Nov 2016 | Read review
“Sea views are worth it but all rooms we have stayed in at all grades have been very good.”
 of 5 bubbles nbuckley2016, 23 Nov 2016 | Read review
“Go for a room overlooking harbour/river.”
 of 5 bubbles lodekk, 19 Nov 2016 | Read review
“Harbour view rooms are the best.”
 of 5 bubbles 117rodw, 13 Nov 2016 | Read review
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