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The Saddle Inn

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214 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Wrexham, United Kingdom
Reviewed 4 days ago NEWvia mobile

We've been going there for a few weeks now and Leigh and his staff are simply the best. They're friendly, helpful and welcoming. Leigh always greets us with a welcoming smile and a handshake. They add the personal touch to a busy town centre venue! Oh, they beer are great also.

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Helpful?
1Thank jonesey6969
thesaddleinnchester, General Manager at The Saddle Inn, responded to this review

Dear Jonesey, Thank you so much for writing a review as a regular visitor. It's great to receive positive feedback which I can pass on to all the staff and know that you feel welcome in our pub, especially as we have only been here 6 weeks, and counting........ We hope to see you again soon, best wishes Leigh

Camberley, United Kingdom
Reviewed 6 days ago NEW

Firstly, I would like to have put 'Good' rather than 'Average', but that isn't an option. The location of the Saddle Inn is great, but when I booked I didn't realise we'd have to park in a public car park, and the closest one costs a minimum of £13.50 (advance on-line rate) for overnight parking! The staff were lovely at...

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1Thank Susanne S
thesaddleinnchester, General Manager at The Saddle Inn, responded to this review

Dear Susanne, Thank you for taking time to write a review and your honesty regarding your stay. My wife and I have only been here for 6 weeks and we know there are improvements to be made, especially with regards to modernising some of the bathrooms. The bathrooms however are cleaned to a high standard and offer towels, shampoo, conditioner...

Halifax, United Kingdom
Reviewed 1 week ago

My husband and I stayed at the Saddle Inn for one night with my sister and her husband and found the new owners to be very friendly and helpful. The pub is lovely and traditional and so convenient for the centre of Chester. The pub has entertainment on as well and the owners made us aware of this and invited...

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1Thank jennifer1404m
thesaddleinnchester, General Manager at The Saddle Inn, responded to this review

Dear Jennifer, Thank you for writing a review for The Saddle Inn and recommendation. We are new, having been here a mere 6 weeks so its lovely to hear that the entertainment we provide is enjoyed by our residents as well as the Chester public guests. Chester is a beautiful City and we are lucky to be so close to...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Great place to stay friendly staff great location would definitely stay again our room was nicely decorated and clean . Nice pub with a good choice on the menu . Had entertainment on . Beer garden with a smoking area which was very pleasant

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1Thank A TripAdvisor Member
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Sir Thank you for your review of your stay with us. We are so glad you enjoyed the room, food, beer and entertainment, we look forward to seeing you again soon. Kind regards Leigh

Rochdale, United Kingdom
Reviewed 2 weeks ago

We decided to watch the grand national in the saddle, brilliant staff and a great manager think he was called Leigh Mac . Will definitely call again when I'm in town. Thank you for your great hospitality.

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1Thank greeneyes32017
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear guest, I am so pleased to hear you enjoyed your "day at the races" with us, although just on the television. You didn't say if you picked the winner but you got my name right. See you again soon, best wishes Leigh

Paris, France
Reviewed 2 weeks ago

This hotel has everything you need for a couple of nights stay if visiting Chester for work of study. Central situation, quite, comfy clean rooms. What made the stay though was the charming staff who were so kind and helpful. I would definnately stay again

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1Thank sue s
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Sue, Thank you for taking time to write your review. It's lovely to hear that you enjoyed your stay and would stay with us again on your next visit to our beautiful city. I will pass your comments onto the staff and we look forward to welcoming you again soon. Kind regards Leigh

Reviewed 2 weeks ago via mobile

I recently stayed here for a week. The room was very comfortable, it was more than large enough for one person even staying for a week. The pricing was really very good for the location and attentiveness of the staff. The breakfasts in the morning were quite good and I found the staff to be more than helpful and very...

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1Thank khoff94
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Guest, Thank you for taking time to write your review. I will pass on your kind comments to all the staff who hosted you during your stay. I agree the bathrooms do need a little updating and we do intend to upgrade the facilities. With regards to the opening hours for dining, we are not very busy at this...

Ilkeston, United Kingdom
Reviewed 3 weeks ago via mobile

Under new management who are both fantastic and recommended brilliant local amenities. Extremely helpful, couldn't do more for us. Would thoroughly advise people to stay here. Full English breakfast included, less than a minutes walk to the city centre and 15minute drive to the zoo. 10/10 would stay here again.

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1Thank TheBiggerSexy
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Guests, Thank you for writing such a lovely review. My wife and I are happy to read that you had a fantastic stay with us and our recommendations gave you the opportunity to explore and enjoy our beautiful city. Do not hesitate to contact us again for your next visit, we look forward to seeing you again soon. Kindest...

Sheffield, United Kingdom
Reviewed 3 weeks ago

A fantastic place to visit. Chester is a lovely town and the saddle is a real hidden traditional style pub. so few of them are left it is fantastic to enjoy that atmosphere, The staff were the most friendly and helpful people that could be found in the business. The food was also good and the breakfast as good as...

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1Thank helenp91
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Helen, Thank you so much for your lovely review. It's lovely to hear that you enjoyed your stay and I will pass your comments onto all the staff. Please do not hesitate to contact us again for your next visit to our beautiful City. We look forward to seeing you again soon. Best wishes Leigh

Northwich, United Kingdom
Reviewed 3 weeks ago

Popped into The Saddle Inn for some lunch and wasn't disappointed. Good choice on the menu to suit all tastes. Home cooked. I had the Beef and Ale pic which was yummy. Good size portion, tasty gravy inside and a great price too. Looking forward to trying other items from the menu soon. Very friendly staff. Great size pub with...

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1Thank Rachael D
thesaddleinnchester, Manager at The Saddle Inn, responded to this review

Dear Rachael. Thank you for taking time to write your review regarding your dining experience. We are a traditional pub with traditional home cooked food and endevour to cater for all tastes. We use locally sourced products where possible in all our meals and residents breakfasts. We look forward to seeing you again soon. Kindest regards Leigh

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Saddle Inn is located close to the amenities of the city centre and the racecourse and are ideally situated for you to enjoy a fun-filled weekend stay or a relaxing drink or meal with friends and family. The public areas on the ground floor have undergone a complete refurbishment offering our customers a stylish and welcoming environment. A newly designed bar area is sure to impress offering a wide range of draught beers, cask ales, spirits, wines and cocktails. The newly appointed dining area offers a range of home cooked food including light bites, pub classics and a traditional Sunday Roast offering. You can also relax in our lounge area and enjoy a coffee or speciality tea and make use of the free wifi. (Please check with us for our food opening times) The Saddle Inn, newly established in 2014 is in a fantastic central location that enables our guests to truly immerse themselves in the city's thriving cultural landscape. The Saddle Inn is a large historical building which is located near the Roman amphitheatre. We are situated next to the museum and also within walking distance of the race course and shops. All our rooms come with comfortable en-suite or private facilities including: Tea & coffee making facilities, TV with freeview, ironing facilities available by request, hair-dryer by request, fresh towels, complimentary toiletries and free WiFi internet access in the public areas on the ground floor. We are also available for private dining and private functions please contact us for details to make your celebration a special one. ... more   less 

Additional Information about The Saddle Inn

Address: 21 Grosvenor Street, Chester CH1 2DD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: €76 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saddle Inn 3*
Number of rooms: 9
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Also Known As:
Chester Bells Hotel Chester
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Questions & Answers

Here's what travellers have asked, with answers from The Saddle Inn staff and other travellers.
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North West England, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top floor, away from most of the pub noise.”
802susannes, 24 Apr 2017 | Read review
“We didn't stay in the hotel, we just had drinks”
greeneyes32017, 11 Apr 2017 | Read review
“I had room 3 which had a bathroom across a small landing that was only used by me. This was of no inconvenience and the room was quiet.”
sues935, 11 Apr 2017 | Read review
“room 4 is the one to have”
helenp91, 3 Apr 2017 | Read review
“room 2 first floor accommodate up to 4 people”
826joannes, 12 Dec 2016 | Read review
5 of 5