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3/9/2017 4/9/2017
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    The Saddle Inn

    21 Grosvenor Street, Chester CH1 2DD, England
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    3/9/2017 4/9/2017
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    US$103
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    Traveller (32)
    Room & Suite (21)
    Dining (1)
    The Mill Hotel
    1,399 reviews
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    Overview
    • Excellent60%
    • Very good27%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the pub” (27 reviews)
    “ncp car park” (7 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Free Parking
    Breakfast included
    Pool
    Airport Transportation
    3.0 Star Hotel
    All hotel details
    Offers from The Saddle Inn
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    The Mill Hotel
    1,399 reviews
    #13 of 44 hotels in Chester
     
    The Chester Grosvenor
    2,231 reviews
    #4 of 44 hotels in Chester
     
    Hallmark Hotel The Queen, Chester
    3,542 reviews
    #12 of 44 hotels in Chester
     
    Premier Inn Chester City Centre Hotel
    2,300 reviews
    #11 of 44 hotels in Chester
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (239)
    Traveller rating
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    Time of year
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    1 - 5 of 233 reviews

    Reviewed 1 week ago

    Everything was fine here; the only reason I rated it a 4 rather than a five was the decor/furnishings. The latter are shabby and cheap for the most part. On the other hand, all of the staff we met were very friendly and helpful; the...More

    1  Thank dennisaf
    Reviewed 2 weeks ago via mobile

    Not only were the staff all lovely, the breakfast was delicious and the room was immaculate, would highly recommended to anyone. Plan on returning for saturday night drinks and the Black Sabbath tribute band in November 🤘 Only problem was the shower didn't work but...More

    Thank jamesallen99
    Response from thesaddleinnchester, General Manager at The Saddle InnResponded 1 week ago

    Dear Guest, Thank you for taking time to write a review and notifying us of the problem with your shower, it has been fixed. I will pass your positive comments onto the bar staff and chef. We look forward to seeing you again in November...More

    Reviewed 3 weeks ago via mobile

    Arrived late on Friday 28th. (7pm ish). Got there with a plan to have a quick one, dump the bags and go out. Ended up staying there all night. Staff are so friendly it was just a chilled out ace night. The room was lovely...More

    2  Thank Morris73
    Response from thesaddleinnchester, General Manager at The Saddle InnResponded 2 weeks ago

    Dear Guests, Thank you for your lovely review. Its great to read reviews like yours regarding all aspects of The Saddle Inn. I will pass your comments onto the staff and hope to see you both again soon. Best regards Leigh

    Reviewed 3 weeks ago via mobile

    The saddle has changed hands since our last visit a couple of years ago. This visit was not disappointing Rebecca and Leigh make us feel more than welcome with nothing too much trouble. Thanks you for the special touches. Xx Lauren the waitress is adorable...More

    1  Thank Emma L
    Response from thesaddleinnchester, General Manager at The Saddle InnResponded 2 weeks ago

    Dear Emma, thank you for taking time to write a review. It was our pleasure to host you and we look forward to seeing you again. I will pass your comments onto Lauren which will certainly make her smile even bigger and her dimples even...More

    Reviewed 3 weeks ago

    Me and my partner visited Chester over the weekend and had the pleasure of staying at the Saddle Inn. It is the perfect gateway into Chester, being very close-by all of the city's main attractions, shops and bars. We stayed in Room 6 which had...More

    1  Thank Tarriq
    Response from thesaddleinnchester, General Manager at The Saddle InnResponded 3 weeks ago

    Dear Tarriq, Thank you so much for writing such a detailed review. It's great to read the feed back from all our residents, especially when we hear you will be returning. I must apologise for the bathrooms and I agree they do need updating. My...More

    The Mill Hotel
    1,399 reviews
    #13 of 44 hotels in Chester
     
    The Chester Grosvenor
    2,231 reviews
    #4 of 44 hotels in Chester
     
    Hallmark Hotel The Queen, Chester
    3,542 reviews
    #12 of 44 hotels in Chester
     
    Premier Inn Chester City Centre Hotel
    2,300 reviews
    #11 of 44 hotels in Chester
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 9
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Book Direct Rooms and Evoline ltd so you can book your The Saddle Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Chester Bells Hotel Chester
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    Traveller (32)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (39)
    Bathroom (8)
    Nearby
    Premier Inn Chester City Centre Hotel
    2,300 reviews
    .94 km away
     
    The Mill Hotel
    1,399 reviews
    .83 km away
     
    Hallmark Hotel The Queen, Chester
    3,542 reviews
    1.20 km away
     
    The Chester Grosvenor
    2,231 reviews
    .45 km away
     
    Nearby Restaurants
    La P'tite France
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    The Sandy Box
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    Nearby Attractions
    River Dee
    1,124 reviews
    .27 km away
    Grosvenor Museum
    590 reviews
    .03 km away
    Chester Racecourse
    978 reviews
    .28 km away
    Cheshire Military Museum
    185 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Tony W
    28 February 2017|
    AnswerShow all 3 answers
    Response from thesaddleinnchester | Property representative |
    Hi Tony, We are a 20 minute walk from the station and a 5 minute taxi drive away. We do include a continetal breakfast with all our rooms, though a cooked breakfast option is included in all our double rooms, with our... More
    0
    Votes
    nicolekidd94
    27 November 2016|
    AnswerShow all 4 answers
    Response from thesaddleinnchester | Property representative |
    Hi Nicole, There is street parking outside the front of our building, however there are limited spaces, and there is also a time restriction (30 minute parking between 8am til 6pm only, with cars fine to park over... More
    1
    Vote
    georgina314
    26 May 2016|
    AnswerShow all 2 answers
    Response from thesaddleinnchester | Property representative |
    Dear Georgina, During the summer we generally switch off our heating, as it's generally warm enough for our guests. If you did want us to switch on the heating for you, just let us know and we'll do that for you. Kind... More
    2
    Votes
    Room Tips
    "Top floor is more removed from the noise of the pub downstairs."
    Read review
    "To avoid noisy late night returning revellers take a room on the top floor."
    Read review
    "Ask for the top floor, away from most of the pub noise."
    Read review
    "We didn't stay in the hotel, we just had drinks"
    Read review
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