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Crowne Plaza Chester

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Traveller (197)
Room & Suite (130)
Dining (43)
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Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(94 reviews)
“car park”(205 reviews)
“executive room”(89 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Chester
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Offers from Crowne Plaza Chester
Special Offer:Book Direct and Save
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Reviews (1,843)
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1,804 results
Traveller rating
825
655
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58
53
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825
655
213
58
53
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelthird floorbar areahotel restaurantleisure facilitiesbars and restaurantsrace courselittle touchessaturday nightchecking out
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431 - 435 of 1,804 reviews
Reviewed 8 October 2016

Hotel is easy to find and well situated for city centre. Stayed on a spa package in a Exec king room which was smaller than usual but clean. Gym and pool are small but it wasn't too busy so it was fine for me. The...More

Thank Everton T
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 11 October 2016

Dear Guest I am glad to see you enjoyed your stay overall with us in Chester. It was lovely to see that the staff had such a positive impact on your stay, and please be assured that the issues you have mentioned will be addressed...More

Reviewed 8 October 2016 via mobile

We arrived at the crowne plaza and the receptionist gave us an upgrade from a double room to a executive suit...... what a start to the visit..... the suit was on the 3rd floor overlooking the race track..... the bed was huge and very comfy........More

Thank Mikey W
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 9 October 2016

Dear Guest Thank you for your recent review. I am glad to see you enjoyed your stay here in Chester, and I will be certain to pass on your kind comments to Elliot and Amy in the bar. We hope to see you again soon....More

Reviewed 3 October 2016

Lovely hotel and in an ideal location for the racecourse and town. We stayed here for one night and we asked for a late check out as I was doing the marathon and really wanted a shower to freshen up. We asked if we could...More

Thank Sime_and_Jude
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 5 October 2016

Dear Guest Thank you for taking the time to review your recent stay here in Chester. I am glad to see that you enjoyed so much of the hotel, and congratulations on completing the marathon! We will look forward to welcoming you back again soon....More

Reviewed 2 October 2016 via mobile

My wife and I spent two nights here and were somewhat underwhelmed apart from a couple of the staff who really exhibited great customer service. Must commend Chris on reception and the gentleman who was in charge of the Stables restaurant (can't recall his name...More

1  Thank DrProg_13
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 3 October 2016

Dear Guest Thank you for taking the time to review your recent stay with us. Firstly, my sincerest apologies that you felt there were certain aspects of your stay that did not meet your expectations, but please be assured that your feedback is valuable to...More

Reviewed 2 October 2016 via mobile

Myself and hubby have just returned from a 1 night stay at this hotel. The hotel was just ok. Central location right in the middle of the town which is good so no taxis needed. Rooms were a decent size with everything that you would...More

1  Thank FayCharlstonUk
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 3 October 2016

Dear Guest Thank you for reviewing your recent stay with us. It was lovely to read that you enjoyed your stay in Chester, and the hotel was able to provide you with everything you required. We look forward to welcoming you back again soon. Kind...More

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Most Booked Properties in Chester, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$119 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$119 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (197)
Room & Suite (130)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"do not book the club lounge until it's been rectified as to who is responsible for keeping the lounge..."
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"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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"All seem to be pretty good"
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