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    Crowne Plaza Chester

    Trinity Street, Chester CH1 2BD, England
    011 353 1800 937 225
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    24/12/2017 25/12/2017
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    US$236
    US$229
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    Traveller (188)
    Room & Suite (112)
    Dining (54)
    Overview
    • Excellent48%
    • Very good36%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the club lounge” (92 reviews)
    “car park” (194 reviews)
    “executive room” (89 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,754)
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    411 - 415 of 1,715 reviews

    Reviewed 16 August 2016

    Hotel very nice,staff friendly,we booked in for two nights with son and DIL,two children aged 6 and3, had booked family room for them,putting the appropriate ages down,but on booking in was only a double bed and sofa bed,which the hotel was unable to upgrade,so two...More

    1  Thank Celia D
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 25 August 2016

    Dear Guest Thank you for your feedback from your recent stay with us. I am glad to see that you enjoyed the food in the restaurant on both nights of your stay, and we look forward to welcoming you back in the future. Kind regards...More

    Reviewed 15 August 2016

    Comfortable bed, good service, and nice breakfast. Admittedly, the front (main entrance) of the hotel isn't very aesthetically pleasing, however, this doesn't carry through to the inside, which is nice but dated. The rooms are once again nice, but a little dated, however the toiletries...More

    1  Thank Dale-icious
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 August 2016

    Dear Guest I am glad to see that you enjoyed your recent stay with us here in Chester, and we look forward to welcoming you back to the Crowne Plaza for your next visit. Kind regards Peter Gregory Operations Manager

    Reviewed 13 August 2016 via mobile

    The staff were really friendly and helpful. Had a great stay and the location was perfect. The room was very clean and quite spacious. We didn't get to sample the spa but hopefully next time. Great stay

    1  Thank kevinmoran
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 August 2016

    Dear Guest Thank you for reviewing your recent stay with us. It was great to see that you enjoyed the hotel and the close proximity of the city centre. We hope to welcome you back again in the future. Kind regards Peter Gregory Operations Manager

    Reviewed 13 August 2016

    My partner and I stayed at this hotel for 2 nights on the 11th August 2016. We arrived 15 mins early before check in, but ended up waiting 30mins to get into our room. The reception staff were very apologetic and provided us with complimentary...More

    2  Thank Louise G
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 August 2016

    Dear Guest It was great to see the reception team managed to rectify the problems you faced upon checking in to your room, although I do apologise for these issues occurring in the first instance. However, I am glad that this hasn't deterred you from...More

    Reviewed 13 August 2016 via mobile

    We stayed for one night at this hotel & the whole stay was perfect, we arrived thursday and checked in at 3:00, we parked in the crown plaza's small carpark, check in was easy & staff were polite. We booked an executive room & it...More

    Thank emmafleetwood
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 August 2016

    Dear Guest Thank you for your feedback on your recent stay with us. It was lovely to read that you enjoyed your time both in the hotel and in the city centre, and we will look forward to welcoming you back again soon. Kind regards...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$124 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Chester
    • #7 Luxury Hotel in Chester
    • #10 Romantic Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Orbitz, Hotels.com, Booking.com, Hotwire, Expedia, getaroom.com, Travelocity, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Crowne Plaza Chester Hotel Chester ,
    • Chester Crowne Plaza
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    Traveller (188)
    Room & Suite (112)
    Dining (54)
    Pool & Beach (2)
    Hotel & Grounds (185)
    Bathroom (11)
    Business Centre & Event Rooms (6)
    Nearby
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    Ask a question
    Questions & Answers
    Vikki P
    7 October 2017|
    AnswerShow all 2 answers
    Response from b19jfm | Reviewed this property |
    £10 per night
    1
    Vote
    Mandy J
    13 September 2017|
    AnswerShow all 3 answers
    Response from Marcus368 | Reviewed this property |
    Yes they are
    1
    Vote
    Room Tips
    "This hotel has lost it's soul , who is the manager that runs this play because he's doing a terrible..."
    Read review
    "if your early you can get on the hotel carpark (limited spaces) but there is another car park next door"
    Read review
    "Sleep elsewhre"
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    "Were in room looking over buildings no noise"
    Read review
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