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Grosvenor Pulford Hotel & Spa

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Traveller (557)
Room & Suite (314)
Dining (56)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelsons bar”(106 reviews)
“spiral staircase”(53 reviews)
“ciro's brasserie”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,793)
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Traveller rating
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All reviewsnelsons barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
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511 - 515 of 1,782 reviews
Reviewed 3 April 2016 via mobile

Food superb, room comfortable (the only negative being no full length mirror which is surely a must), staff friendly and ever-helpful, extensive gardens well maintained and laid out imaginatively with areas for contemplation, for sitting in the sun (with some great seating) and for relaxing...More

1  Thank Nora B
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 4 April 2016

Nora, many thanks for your 5* review, following your recent stay at The Grosvenor Pulford Hotel & Spa. It was nice to read that you enjoyed your stay with us, and that you found all the staff to be friendly and helpful. I am sorry...More

Reviewed 31 March 2016

A family of three plus a small dog, know the area well and this was our first time staying at The Grosvenor-Pulford. We were visiting friends in the area and decided to stay here. Check in was basic, we were not shown were the bar,...More

2  Thank 215Red
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 1 April 2016

Many thanks for your review, following your recent stay at The Grosvenor Pulford Hotel & Spa. Firstly I am sorry that your stay with us was not a good experience, as this is certainly not the norm, as demonstrated on other reviews. I will ensure...More

Reviewed 31 March 2016 via mobile

Me and my boyfriend stayed one night here as a trip away. We arrived and walked into to the most stunning reception area. The staff couldn't do more for you and were so friendly and helpful. We used the spa facilities - Roman pool, sauna,...More

Thank Sophiemaenaylor
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 1 April 2016

Sophie, many thanks for your 5* review, following your recent stay at The Grosvenor Pulford Hotel & Spa. It was pleasing to read that you enjoyed your stay with us, and that you found all the staff to be friendly and helpful, as this is...More

Reviewed 30 March 2016

Booked this last minute as my son decided to hold a party at home !! Hence we left him to it and took the dog to escape … There was limited rooms left , Both of which were priced at almost £200 , We said...More

1  Thank michelle c
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 31 March 2016

Michelle, many thanks for your review, following your recent stay at The Grosvenor Pulford Hotel & Spa. I am sorry that the room did not meet your expectations, however we do have a wide and varied range of rooms within the hotel, most of which...More

Reviewed 30 March 2016

Having stayed in the Grosvenor Pulford for the last 7 years every Easter we delight in travelling from Ireland to enjoy the hospitality. We travel with our dogs and the welcome we all receive brings us back time and time again. The rooms are delightful,...More

Thank Irishtravellers2017
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 31 March 2016

Many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It is always nice to welcome back regular guests, and in particular those that have travelled from outside of England. It was nice to read that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$111 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (557)
Room & Suite (314)
Dining (56)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
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Karolina P
8 April 2018|
Answer
Response from Nathan G | Property representative |
Hello I can advise the leisure facilities are complimentary for guest that are staying at the hotel. Kind Regards Nathan Gilmartin Guest Service Manager
1
Vote
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Room Tips
"Ask for the best room in the hotel first."
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"Away from retaurants"
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"Stayed in Superior room 74-Beautiful and spacious"
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"Ask for a rooms with great views of the countryside."
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