We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grosvenor Pulford Hotel & Spa

1,742 reviews
Save
Traveller (539)
Room & Suite (314)
Dining (55)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelson's bar”(75 reviews)
“spiral staircase”(53 reviews)
“ciro's brasserie”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$108.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chester hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a520ba283b1b429d8ba75dadcc800fdd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":262370,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78877834],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":108,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a520ba283b1b429d8ba75dadcc800fdd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":112,"lowestMetaPrice":108,"additionalPartner":false,"highestMetaPriceDisplay":112,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":112,"lowestMetaPrice":108,"highestMetaPriceDisplay":112,"hotelName":"Grosvenor Pulford Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1MjBiYTI4M2IxYjQyOWQ4YmE3NWRhZGNjODAwZmRkIiwiQUlLIjoiYTU1YTdlYmM5MDQ5NGFhYWExNjk3YTA2ZjdlZGM0MDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$108", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78877834":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,742)Write a Review
There are newer reviews for Grosvenor Pulford Hotel & Spa
See the most recent reviews
Filter reviews
1,732 results
Traveller rating
1,035
449
156
54
38
Traveller type
Time of year
LanguageEnglish
More languages
1,035
449
156
54
38
Show reviews that mention
All reviewsnelson's barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
FilterEnglish
Updating list...
21 - 25 of 1,732 reviews
Reviewed 3 January 2018 via mobile

I got married here 2 years ago and returned for an anniversary meal in Nelson’s bar. You forgot how lovely the place is and how good the food is. Always welcoming. Not sure I commented on the actual wedding 2 years ago. Simple really, it...More

Thank Robbo4962
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 10 January 2018

Thank you for taking the time to leave feedback after joining us in Nelsons Bar for a meal. I was happy to read that our staff were welcoming and once again we exceeded your expectations. We look forward to welcoming you back in the not...More

Reviewed 31 December 2017 via mobile

Visited on Christmas Day with 11 other family members was looking forward to the day as it was the first time we have all been out for Christmas dinner - and it will be the last time we visit here... As we have been loyal...More

2  Thank candycoronas
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 2 January 2018

Thank you for taking the time to leave your feedback following your Christmas Day Luncheon in Ciro's Brasserie, we are very sorry to learn of your disappointing experience. With you being loyal customers to us in the past, you will be fully aware your experience...More

Reviewed 30 December 2017

We were here for a wedding in December, only stayed one night but the service was excellent. Room well appointed and modern, lovely view of the garden and countryside The room the wedding was held in was lovely and really nicely decorated, our meal was...More

Thank CookGang
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 10 January 2018

Thank you for taking the time to leave such lovely feedback about your stay with us. I am so happy to read that you had a good stay with us and from the moment you arrived to attending the wedding and departing the following morning...More

Reviewed 29 December 2017 via mobile

We decided to treat ourselves to a night away while the children stayed at their Nan’s, who was! a local dinner. Recommend you do a family Night at home. Quirky spiral stair case to an attic style room. If it rains all you can hear...More

Thank FCummins
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 1 January 2018

Good Afternoon Thank you for taking the time to leave as feedback regarding your recent stay with us. Some of our Deluxe Double Rooms do have the quirkiness of the Spiral Staircase and for Health and Safety Reasons we do have to have the light...More

Reviewed 29 December 2017

Just back from a Christmas break lovely hotel and very good staff who did there best to make my stay great. However Christmas day lunch was a big let down for the group I was with.We where seated in the Nelson Bar and felt out...More

Thank peter b
View more reviews
PreviousNext
134567347
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$104 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (539)
Room & Suite (314)
Dining (55)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Fiona M
28 May 2017|
AnswerShow all 3 answers
Response from ahickman6 | Reviewed this property |
I bought a voucher as a gift for our good friends for afternoon tea They said it was really lovely ,one of the best they'd had
0
Votes
PreviousNext
1234567
Room Tips
"Ask for a rooms with great views of the countryside."
Read review
"Superior rooms are highly recommended"
Read review
"Perfect hotel and location."
Read review
"Be careful if their is an event in the function suite as it will be noisy depending on your room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing