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    Grosvenor Pulford Hotel & Spa

    Wrexham Road, Chester CH4 9DG, England
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    3/12/2017 4/12/2017
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    Savings alert: 31% below average rate

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    US$106
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    US$106
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    Traveller (522)
    Room & Suite (284)
    Dining (57)
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    Overview
    • Excellent62%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “nelson's bar” (73 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hallmark Hotel The Queen, Chester
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,701)
    There are newer reviews for Grosvenor Pulford Hotel & Spa
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    11 - 15 of 1,692 reviews

    Reviewed 2 weeks ago via mobile

    Lovely reception area. Staff were excellent and service impeccable. Pool area very tired and water was cold. Towel was thread bare and no gown offered at spa. Had a Treatment and it was ok but so over priced. I have treatments all the time and...More

    Thank LMK449
    Response from NelsonNW, Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

    Good day LMK449, Thank you for your recent review and we are pleased to hear of your compliments regarding the reception area. We are concerned regarding your comments in regards to the treatments and spa area as this is a overall highly rated experience for...More

    Reviewed 2 weeks ago via mobile

    Lovely and comfortable friendly and helpful staff excellent food great spa facilities.ample parking.comfortable bed had a great nights sleep good breakfast .no complaints at all well recommended great nightMore

    Thank tony wxm
    Response from NelsonNW, Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

    Good day tony wxm, Thank you for your lovely feedback regarding your hotel experience. We pride ourselves on our locally sourced food and the breakfast we offer for our guests. I understand there are plenty of options in the Cheshire area and we are pleased...More

    Reviewed 2 weeks ago

    Lovely hotel with stunning grounds, nice start. Receptionist was very pleasant and very soon had us in our room, ground floor overlooking those grounds. Room was on the small side, but we did expect it, everything was clean and tidy,nice bathroom, very nice indeed. Decided...More

    Thank ericlowe
    Response from NelsonNW, Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

    Good day ericlowe, I am pleased to read your review and all the lovely comments you have made regarding the hotel. Our chefs take great pride in introducing new and exciting locally sourced dishes for our guests to try and I will definitely pass the...More

    Reviewed 2 weeks ago

    Booked this hotel after checking in at another hotel that was too horrible to stay in however this was the polar opposite. It was lovely! Staff were lovely at check in, room was spacious and clean. Bathroom was modern, beds were very comfy. There was...More

    Thank Adel B
    Response from NelsonNW, Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

    Good day Adel B, Thank you so much for your lovely comments regarding your recent visit to the hotel. As a family run group of hotels we continuously invest in our hotels and our staff to ensure the experience is to the high standards we...More

    Reviewed 2 weeks ago via mobile

    Wasn’t sure whether one star is fair: whether it reflects the quality of the hotel or just this visit. On reflection I think it is not unfair as it relates to issues the hotel can do something about. First impressions were not bad; the pool,...More

    1  Thank marcmywords
    Response from NelsonNW, Manager at Grosvenor Pulford Hotel & SpaResponded 1 week ago

    Good day marcmywords, Thank you for taking the time to provide your feedback regarding your recent stay. We do have rooms in which the robes and slippers are included otherwise the £15 charge is a deposit only to ensure they are returned prior to departure....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$99 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Chester
    • #3 Business Hotel in Chester
    • #3 Spa Hotel in Chester
    • #5 Luxury Hotel in Chester
    • #5 Romantic Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Cancelon, Evoline ltd, Orbitz, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Grosvenor Pulford Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Grosvenor Pulford Hotel Chester ,
    • Grosvenor Pulford Hotel And Spa ,
    • Grosvenor Pulford Chester ,
    • Hotel Grosvenor Pulford
    Add Photo Photos
    Traveller (522)
    Room & Suite (284)
    Dining (57)
    Pool & Beach (11)
    Hotel & Grounds (372)
    Bathroom (26)
    Business Centre & Event Rooms (9)
    Nearby
    ABode Chester
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    7.72 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    6.99 km away
    Ask a question
    Questions & Answers
    10 November 2017|
    AnswerShow all 3 answers
    Response from NelsonNW | Property representative |
    Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
    0
    Votes
    Vikki P
    7 October 2017|
    AnswerShow all 2 answers
    Response from Nigel B | Reviewed this property |
    The pool is available to guests free of charge. Treatments have to be paid for.
    1
    Vote
    Fiona M
    28 May 2017|
    AnswerShow all 3 answers
    Response from barbarian1955 | Reviewed this property |
    Hi Fiona Our daughter got married here last August , The best wedding venue for us , The staff can not do enough for you and the food is out of this world, We are regular visitors for a number of years now and we would not... More
    0
    Votes
    Room Tips
    "Stayed Sunday night - enjoyed Ciro's Brassiere Carvery"
    Read review
    "Room 58 very nice (stay in the 50's). Room 4 and right side of hotel old, basic and getting tired."
    Read review
    "Go for the best room you can afford."
    Read review
    "There are lifts to all floors but some floors have a small flight of internal stairs so ask when booking if..."
    Read review
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