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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,371 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,357: English reviews
Reviewed 4 November 2015 via mobile

Came here for my 1st wedding anniversary. The hotel is deceiving it does not look great outside but its great inside. The staff were all great. We would like to name two staff who made our stay special. Namely liz of house keeping. And Tony of the restaurant. Both these are great staff. The room was lovely got lost in...

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Helpful?
1Thank Pontyboy78
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope that we will have the...

St Helens
Reviewed 3 November 2015 via mobile

Just been for 2 nights as part of a large group. Staff were attentive although clearly understaffed at times in the bar area. The evening meals were nice as were the buffet style breakfasts. Drinks very expensive, over £4 for a pint of Guinness! Room was clean and tidy with a very large bed. All in all an enjoyable weekend...

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Helpful?
Thank SEAN-MC-123
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the feedback regarding your recent stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Warwick, United Kingdom
Reviewed 2 November 2015

We love this place! We stayed for two nights on their love Autumn deal. Would like to thank Kerry and her house keeping team for letting us move bedroom, due to us wanting a bigger bed. We really appreciated their friendly and kind manner. Will be visiting this hotel again, although we have been eight times before. It's excellent value...

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Helpful?
Thank Tracey T
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Ridgeland, Mississippi
Reviewed 1 November 2015

Our tour group of 44 stayed here one night, including dinner and breakfast. The room was adequate and the meals were excellent. The service was friendly and quick. The bar and lobby provided nice meeting area for drinks and conversation. The hotel is a little outside the historic centre of Chester, but in our case, the bus dropped us off...

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Helpful?
1Thank DeltaFlyer-321
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the review on your stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Nottingham, United Kingdom
Reviewed 1 November 2015

we booked this hotel through mercure love autumn offer had 2 nights bed and breakfast plus lovely 3 course meal on the first night for £169 total. hotel is in a good location within 2 mins walk of park and ride into chester with frequent bus service and £2 return. Hotel is clean ,rooms are a good size, our room...

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Helpful?
Thank Alison H
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards Chris Hull

Leeds, England, United Kingdom
Reviewed 29 October 2015 via mobile

We only stayed in the hotel for a night, the staff were friendly, the place was clean and tidy as expected. We used a red letter days voucher to pay for the stay and we payed £15 on arrival for an evening meal, this either got you a three course meal from a set menu or up to £22 to...

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Helpful?
Thank Rebecca B
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the kind review on your stay at the hotel. We do hope to welcome you back again soon. Kind Regards Chris Hull

Reviewed 26 October 2015 via mobile

Went to stay a this hotel as I got a free nights stay when making a purchase. But wanted to make the stay a bit more romantic and can't thank the hotel enough. I arranged a room upgrade that cost only £20 and found that as well as a better room we got a breakfast each as well. But what...

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Helpful?
Thank Ian F
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your very kind feedback regarding your stay at the hotel. We do hope that we will have the opportunity to welcome you back again soon. Regards Chris Hull

Whitchurch, United Kingdom
Reviewed 22 October 2015

I recently attended an evening Charity Fundraiser at Mercure Chester Abbots Well It was the nicest Charity Fundraising evening I have been to for a long long time. The venue was excellent as was the food & service we received. Nothing was too much trouble for the staff who were professional throughout. I would have no hesitation in recommending this...

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Helpful?
1Thank NannyGrottBaggs
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for the fantastic feedback regarding your charity dinner at the hotel, we are so pleased it went well and that you raised a substantial amount of money. We do look forward to hosting this event again next year. Kind Regards Chris Hull

Barnsley, United Kingdom
Reviewed 20 October 2015

Review collected in partnership with Accorhotels.com
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Thank Alan W
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Reviewed 19 October 2015 via mobile

We visited with my husband, two young children and my in laws. First impression of the reception it looks lovely and clean however there were lots of issues from there! Our booking was made with the names on the rooms mixed up. 10 mins later that was sorted after forms to fill in... There's no lifts(!!) So my mother in...

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Helpful?
3Thank Sophie B
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Chester Abbots Well Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: €76 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
11 questions
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Grasonville, Maryland, United States
over a year ago
2 months ago
Newcastle upon Tyne, United Kingdom
5 months ago
Blackpool, United Kingdom
7 months ago
birkenhead
over a year ago

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Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“216 is excellent”
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“Go for ground floor they are close to the pool and for olde couples no stairs”
 of 5 bubbles susangT7165SW, 13 Mar 2017 | Read review
“Very close to a park and ride facility which you can use as a passenger without a car for just 2 pounds.”
 of 5 bubbles RosalindL, 26 Feb 2017 | Read review
“No rooms are better”
 of 5 bubbles drag0nlady72, 22 Feb 2017 | Read review
“Ours was a standard double and was more than adequate”
 of 5 bubbles LMS751, 18 Feb 2017 | Read review
5 of 5