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Mercure Chester Abbots Well Hotel

1,621 reviews
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Traveller (157)
Room & Suite (64)
Dining (15)
Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(179 reviews)
“health club”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,621)Write a Review
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104
Show reviews that mention
All reviewspark and ridehealth clubleisure facilitiesevening mealbar pricesbreakfast was buffet stylecity centresteam roomcheshire oaksboth nightsminute drivetwo night staytea and coffeestayed here for one nightstaff were lovelyenjoyable stayweekend break
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341 - 345 of 1,603 reviews
Reviewed 6 November 2016

Me and the wife stayed here for a weekend break...Hotel is 2 miles out of Chester center so a long walk or taxi needed about £5-6 ...Don`t be fooled by Expedia saying it`s by the train station it`s not...The hotel it`s self has loads of...More

1  Thank jason l
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 30 November 2016

Dear Jason, Thank you for taking the time to post a review. I have personally checked our listing on Expedia and I can't see anything about us being next to the train station. We are 2 miles from the centre of Chester but less than...More

Reviewed 5 November 2016

Stayed for two nights at this hotel. We paid £180.00 for two nights which included B&B plus dinner on the first evening. Great value it was as well. The bedroom was clean, tidy and warm. The bed and bed linen were all very comfortable. The...More

Thank 474rooster
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 24 November 2016

Dear 474rooster, Thank you so much for your 5 star review, I could not ask for better feedback! I am so pleased you had a great stay and hope you enjoyed the zoo, we are so lucky to be so close by to the zoo...More

Reviewed 5 November 2016 via mobile

This is my first visit to this hotel and I find it so poor that I am writing this review a day before departure! We attended the hotel as a group of 8 (3 couples and another couple of family members) 3 of which had...More

1  Thank MooreDawes
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 24 November 2016

Dear Mooredawes, I am very disappointed that you chose to sit and type this very lengthy review whilst in the hotel rather than asking to speak to me so I could be given the opportunity to put it right. There have evidently been errors made...More

Reviewed 2 November 2016

We booked in here so that we could go to Chester Zoo and have use of the swimming pool at the hotel The room was a fair size a large double and a single - clean sheets and big towels, nice bathroom plenty of hot...More

Thank Lucyjazzylegs
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 24 November 2016

Dear Lucy, Thank you for such a positive review, I am so pleased your enjoyed the leisure facilities, breakfast and dinner. I hope you enjoyed the zoo and that we can welcome you again very soon. Kind regards, Bethan Johnston General Manager

Reviewed 1 November 2016

Stayed here overnight for evening meal and breakfast with GB tours. The room was fine with huge double bed, found it to be 2 singles together, but it was very comfortable and the bedding was good quality. We had a bath in our en suite...More

Thank VeronicaStokeontrent
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 2 November 2016

Dear Veronica, Thank you for taking the time to feed back to me following your recent stay. I am pleased that you enjoyed your room, found the bed comfortable and had chance to enjoy a soak in the bath following 5 hour shopping in Chester!...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$76 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (157)
Room & Suite (64)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Gwenllian812
1 October 2017|
AnswerShow all 3 answers
Response from seasoneddiver | Reviewed this property |
Sorry, we ate at the hotel.
1
Vote
cheldan
9 August 2017|
AnswerShow all 4 answers
Response from klon1950 | Reviewed this property |
It is £6 for a taxi £2park & ride but this goes off at 18.45 both ways so after this time it's taxi only
0
Votes
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Room Tips
"Don't book"
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"They do brilliant specials. Call because as soon as you explain any requests you need , they are incredibly..."
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"upstairs very quite"
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"Do Not have room 0355"
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