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Mercure Chester Abbots Well Hotel

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Whitchurch Road, Chester CH3 5QL England
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Traveller (312)
Room & Suite (120)
Dining (47)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Chester Abbots Well Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 48 hotels in Chester
Location
Cleanliness
Service
Value
Mercure Chester Abbots Well Hotel is just 2 miles from historic Chester, 200 yards from Chester’s park and ride shuttle and has free parking for 160 cars. Set amongst 2 acres of landscaped gardens, our 126 bedrooms benefit from HD TV and complimentary high speed WiFi and many have courtyard views. Our Feel Good Health Club features one of the most fully equipped gyms in Chester, and the swimming pool, spa, sauna, Jacuzzi and steam room facilities allow relaxation. The hotel offers beauty treatments, available from Secret Sanctuary. The hotel is set in glorious countryside and has lovely gardens with a patio area to relax in the sunshine and giant outdoor games available to enjoy. We welcome dogs - a small charge applies. Please advise reception directly when making your booking. Mercure Chester Abbots well is located in a great position for local attractions, just 4 miles away from Chester Zoo and Cheshire Oaks Designer Outlet, just over 10 minutes drive. Easy access to the M53 allows convenient travel to Liverpool, Manchester and North Wales.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool with view
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Telephone
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
2167Reviews24Q+A100Room tips
Traveller rating
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Popular mentions
karencR8928NR wrote a review Apr 2020
Middlesbrough 6 contributions
We were here last year and due back for 4 days in October we would recommend this hotel for everyone the staff are friendly welcoming nothing was to much you had everything you needed we had such a relaxing time and the food was out of this world can’t wait to return
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Date of stay: October 2019Trip type: Travelled as a couple
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Response from Mark Starkey, General Manager at Mercure Chester Abbots Well Hotel
Responded 13 Apr 2020
Dear Mrs Cadman thank you for taking the time to put your very nice review on Tripadvisor website, I assure you i will discuss this with the team here at the hotel It goes without saying we can't wait to see you again very soon Kind regards Mark and the team
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Michael J wrote a review Mar 2020
Rotherham, United Kingdom2 contributions
Disappointing. We ordered daily papers for three days but none were delivered. Not corrected by reception. Room card keys did not work properly. we had 10 different cards over three days with much inconvenience going back and forth to reception every time we were locked out.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Mark Starkey, General Manager at Mercure Chester Abbots Well Hotel
Responded 19 Mar 2020
Dear Michael, thank you for taking the time to put your review on Tripadvisor website. My team are so sorry your stay wasn't perfect from arrival to departure. We really hope you will give us another try Kind regards Mark and the team
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Gracie💜 wrote a review Mar 2020
Brisbane, Australia114 contributions196 helpful votes
Stayed here only for 1 night. Very bad location and hard to find, especially in the dark at night. It’s on a busy road so very loud. Our room smelt like smoke and the bathroom was terrible! The shower kept stopping and starting and the hot water lasted all of 2 minutes. It took a good 5 minutes just too walk to our room from the reception. Never again. Only good thing was the price.
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Date of stay: September 2019Trip type: Travelled with family
3 Helpful votes
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Response from Mark Starkey, General Manager at Mercure Chester Abbots Well Hotel
Responded 19 Mar 2020
Dear Guest, my team and I are so sorry your stay was not great. Please may i ask whilst you stayed at the hotel did you contact anyone from my team to discuss these concerns. Please could you email me your contact number and when would be a good time to call you and I will get this resolved I promise Kind regards Mark Starkey
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Bryan P wrote a review Mar 2020
1 contribution
Location close to Chester, room very comfortable, liked the use of the Leisure facilities, Staff very polite and helpful, had a lovely welcome from Sue at breakfast, though one couple in front of us missed out on a good breakfast as they rudely refused to pay the £11. Enjoyed our night stay and will recommend Abbots Well Hotel to anyone, look forwards to staying here again in the future.
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Date of stay: March 2020
Location
Cleanliness
Service
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Response from Mark Starkey, General Manager at Mercure Chester Abbots Well Hotel
Responded 18 Mar 2020
Dear Guest, thank you for taking the time to put your amazing review on TripAdvisor website, your feedback really does help improve the hotel and the team I'm really looking forward to passing this feedback onto Sue and the rest of the team It goes without saying we really can't wait to see you again Kind regards Mark and the team
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Diane W wrote a review Mar 2020
Wakefield, United Kingdom7 contributions3 helpful votes
Hotel a little tired but for the money we paid it was fine. Shower hot Afternoon tea was good (groupon) Although massage was good was short changed on time and room was cold.so wouldn't rush back for another. Jacuzzi n steam room fine Breakfast good All staff very friendly Taxi prices into town varied from 5.20 to 9.50 ! Cheshire cat pub down the road was nice Overall good base for chester
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Date of stay: March 2020Trip type: Travelled with friends
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Response from Mark Starkey, General Manager at Mercure Chester Abbots Well Hotel
Responded 18 Mar 2020
Dear Diane, thank you for taking the time to put your review on Tripadvisor website. My team are so sorry your stay wasn't perfect from arrival to departure. We really hope you will give us another try Kind regards Mark and the team
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Previous
PRICE RANGE
US$60 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada chester, chester ramada
FORMERLY KNOWN AS
Ramada Jarvis Hotel
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
126
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Frequently Asked Questions about Mercure Chester Abbots Well Hotel
Which popular attractions are close to Mercure Chester Abbots Well Hotel?
Nearby attractions include Chester Zoo (5.3 km), Escapism Chester (3.1 km), and Breakout Chester (2.9 km).
What are some of the property amenities at Mercure Chester Abbots Well Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Chester Abbots Well Hotel?
Top room amenities include a flat screen TV, a desk, and a sofa bed.
What food & drink options are available at Mercure Chester Abbots Well Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Chester Abbots Well Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Chester Abbots Well Hotel?
Conveniently located restaurants include Meltdown Chester, Pierogi, and Bean and Cole.
Are there opportunities to exercise at Mercure Chester Abbots Well Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Chester Abbots Well Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Chester Abbots Well Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Chester Abbots Well Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mercure Chester Abbots Well Hotel?
Many travellers enjoy visiting Chester Cathedral (2.9 km), Chester City Walls (3.6 km), and Eastgate & Eastgate Clock (2.8 km).