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Holiday Inn Chester South

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Holiday Inn Chester South
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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chester South
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Showing 997: English reviews
Rotherham, United Kingdom
Reviewed 2 weeks ago

We recently visited Chester and choose here as our base. We figured that the parking and amenities on offer would be good for us. In the main we were right. It was a five minute taxi ride into the city centre and no parking hassles. Parking at the hotel was ample. Our rooms were clean and nicely appointed - a...

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Helpful?
Thank Annette W
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear Annette W Thank you for your review and I apologise that we were unable to resolve the heating issue for you. Our aim is to provide all our guests with an enjoyable, relaxing stay and I am sorry that we did not fulfil this promise to you. I hope you we will have the opportunity to welcome you back...

uk
Reviewed 3 weeks ago

Four of us stayed at this hotel at the weekend we really enjoyed it the staff are very helpful and friendly Lindsey and Chloe made us very welcome and kate was great helping us with dinner and breakfast a big thank you to them all your staff are very friendly and your hotel is very clean hope to stay again...

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Helpful?
Thank marie_ingham
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear marie-ingham Thank you very much for taking the time to post your review and it was great to hear that you received a warm welcome from all our team and enjoyed your stay! We look forward to having the opportunity to welcome you back in the future. Kind regards

Reviewed 4 weeks ago via mobile

No problems relaxing stay for 3 nights after long days at work Excellent service evening meals served quick and good quality a big improvement on our other local P inn that we had to send food back. This will now be our 1st choice and we visit this area quite often this visit we had 9 engineers and none had...

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Helpful?
Thank Bryan P
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear Bryan P Thank you for taking the time to post your review and it was great to read that you all enjoyed your evening meals after a long day's work. We all look forward to welcoming you back in the near future. Kind regards Anne Marie

Reviewed 4 weeks ago via mobile

Stayed for a 2 nights, where the hotel was average, nothing really standing out which is what you would expect. My only issues were the fact that when you walked through the corridors you would see trays of food on the floor, 2 of which were still there from 9 o'clock in the morning when we left on the Tuesday...

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Helpful?
Thank Matt P
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear Matt P Thank you for your review and I apologise that your stay did not meet your expectations, I have shared your comments with our F & B Manager, Housekeeping and Leisure Club Managers for their attention. Kind regards Anne Marie

Reviewed 5 weeks ago via mobile

It's not very appealing from the outside, looked like a block of rundown flats but it does improve once your inside. Nice friendly staff on reception and bar/food area. Miserable grumpy man showing you to your breakfast table in the morning, didn't raise a smile. Breakfast was well presented and good choice.

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Helpful?
Thank kellimac73
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear kellimac73 Thank you for your review and it was good to read that you enjoyed the selection we offer at breakfast and found our team, on the whole to be friendly. We hope we will be able to welcome you back in the future. Kind regards Anne Marie

Chatham, United Kingdom
Reviewed 19 March 2017

i stayed overnight at the holiday Inn racecourse, but my friends were staying here, so I saw both hotels. My room was more up to date at the race course, but there were no complaints from my friends staying here, all rooms were clean. Staff were polite and helpful. we ate in the bar area. Tv for those who wanted...

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Helpful?
Thank carol g
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear carol g Thank you for your review and it was great to read that you enjoyed your meal, I apologise that the curry served did not meet your expectations and have shared your feedback with our Head Chef. We hope that we will be able to welcome your friends and perhaps yourself next time you choose to visit Chester....

Durham
Reviewed 15 March 2017 via mobile

We recently spent two night here for the first time. Upon arrival I must admit I thought it looked slightly run down... However upon entering the front reception I was very pleased to see a nice well presented area. The reception staff were extremely welcoming and asked us about our trip to get there and gave us great information about...

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Helpful?
Thank SeanDurham
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear SeanDurham Thank you for taking the time to post your review, it was great to read that you enjoyed use of the leisure facilities and had a relaxing stay. We look forward to welcoming you back in the future. Kind regards

Carnoustie, United Kingdom
Reviewed 14 March 2017

Stayed when visiting family. We got really good deal compared to hotel in Chester. The downside it is a few miles outside the main town but taxi was about £7 into the town. The hotel is actually really good - excellent leisure facility. We ate in the hotel on our 1st night and the food was really good. We found...

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Helpful?
Thank EwanMcGuire
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear EwanMcGuire Thank you for taking the time to post your review and I was delighted to read that you were pleased with your evening menu choice of food and enjoyed use of our leisure facility. We hope to have the opportunity to welcome you back in the future. Kind regards

A TripAdvisor Member
Level Contributor
45 reviews
6 hotel reviews
20 helpful votes
Reviewed 14 March 2017 via mobile

For some reason, Holiday Inn seem to have to have more than their fair share of classic 70's dated looking hotels, but if you can see beyond that it's pretty good and worth the stay. The hotel is in a great location, with a Park & Ride across the road which runs into Chester, or for the energetic, a 40...

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Helpful?
Thank A TripAdvisor Member
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Thank you very much for your great review and I was delighted to read that our team provided excellent levels of service - our aim is to deliver 100% guest satisfaction. Thank you for recommending our hotel and we look forward to welcoming you back on your return trip to North Wales. Kind regards

North Wales, United Kingdom
Reviewed 13 March 2017

On arrival the place does look a bit dated up inside is lovely. Room was nice and had a lovely swim to ourselves. Lovely cocktails and an afternoon of football before our evening out in Chester. The only down side of our sleep was the heating ( too hot ) After mentioning at reception in the morning they said they...

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Helpful?
Thank rew2000
AnneMarieHICS, Guest Relations Manager at Holiday Inn Chester South, responded to this review

Dear rew2000 Thank you for your review and I was delighted to read that your breakfast was to your satisfaction and that you enjoyed use of the leisure facilities. I am sorry that your room was too hot, if you choose to stay with us again and there is anything that you have a concern with, please do not hesitate...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit. ... more   less 

Additional Information about Holiday Inn Chester South

Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Region: United Kingdom > England > Cheshire > Chester
Price Range: €71 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chester South 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Chester South Hotel Chester
Chester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chester South staff and other travellers.
5 questions
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Newark-on-Trent, United Kingdom
5 months ago
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over a year ago

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Questions? Get answers from Holiday Inn Chester South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing racecourse quieter.”
NieceyNoo, 19 Apr 2017 | Read review
“Nice and quiet in the family rooms, we had 316, kids loved the maze of corridors to get to it!”
Surf1275, 15 Apr 2017 | Read review
“Dont know if you can up grade a room but I would next time”
rew2000, 13 Mar 2017 | Read review
“Its outside of chester so would need a car to stay here!”
andrewthomas007, 10 Mar 2017 | Read review
“No lift to second floor rooms, (only to the restauraunt) so if you struggle walking ask for ground foor”
nickyp595, 17 Jan 2017 | Read review
5 of 5