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Holiday Inn Chester South

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Wrexham Road, Chester CH4 9DL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$86
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Free cancellation until 04/10/21
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Traveller (181)
Room & Suite (56)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chester South
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 48 hotels in Chester
Location
Cleanliness
Service
Value
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
1546Reviews16Q+A100Room tips
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Popular mentions
Ashleawilson wrote a review Apr 2021
10 contributions
Currently into my 3rd night stay out of 5 and would like to say Laura has been brilliant, nice and friendly when I first arrived and always have a smile on her face when I see her. Food for tea is very nice and tasty, preorder breakfast and always been perfect for what I ordered. Thanks. Ashlea
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Date of stay: April 2021Trip type: Travelled on business
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ianmha wrote a review Feb 2021
Dartford, United Kingdom10 contributions12 helpful votes
Covid secure, friendly staff, good room service. Both evening meal and breakfast were good and kept hot. Only negative was breakfast was delivered to room 15 mins late, which could have been a problem for some.
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Date of stay: February 2021
Rooms
Location
Service
1 Helpful vote
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Adarham wrote a review Oct 2020
2 contributions
This was the first time in a holiday Inn and most probably the last. Stayed here in room 309 for 2 nights. Got in the room and it was Baltic, but couldn't change the heating setting. 19 on air con and no radiator valves. When the radiator came on it was unbearable heat causing a sleepless night. I'm amazed that we aren't trusted with our own temperature settings. The TV had 5 channels and no children's TV. The bath plug wouldn't come out, the sink plug would hold water, the extractor fan didn't wotk, one bedside lamp was loose, the bed was uncomfortable and everytime my partner turned over it felt like I was on a boat. The Z bed for the kids was like lying on rocks. We went for food but decided not to pay £12 for a frozen Chicago town pizza so went elsewhere. We did purchase a fruit cider and small white wine for more than it would have cost in central London which was silly. £25 for the cheapest bottle of wine is a joke. On a good note the staff where lovely and very helpful. Breakfast was ok but again not as nice as the premier inn. Would I recommend to anyone..... Nope. The stars are for the staff and nothing to do with the hotel itself.
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Date of stay: October 2020Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Chester South
Responded 1 Nov 2020
Hi AdamCCooke, Thank you for your making us part of your visit. Although we have limited service hospitality, we strive to offer convenience and ease during your stay. It is disappointing that your recent experience at our Holiday Inn Chester South property was not reflective of this. I am sorry that you felt our services were inadequate and below par. We make an effort to ensure that issues highlighted be addressed to relevant departments. I've communicated your feedback with our local and I am confident that they will make the necessary steps to avoid the same discomfort in the future. As we enhance our services, I do hope to have the opportunity to welcome you back and ensure that next time around your stay with us is memorable for all the right reasons. Warm Regards, Alice P Case Manager IHGService
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727shaunq wrote a review Sep 2020
Dunfermline2 contributions
Booked an executive room for 2 nights but it definitely didn’t have an executive feel about any of it. Just a standard room with a sofa. Bathroom ceiling had brown marks all over it which I assume is mould. Carpet was covered in significant stains which I can only assume was sick from a previous guest. Surely get a decent carpet cleaner in or replace the carpets. Not sure what this hotel was doing during lockdown but a thorough clean/refurbishment may have been a good idea. Location quite good if looking to travel to local attractions and Chester town centre. Drinks overpriced. Pretty poor standard for the prices charged per room per night.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from IHG Service, Owner at Holiday Inn Chester South
Responded 15 Oct 2020
Hi haunq, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the bathroom ceiling, the stains on the carpet, and the price you paid. I understand your dismay, and I am sorry. This is not the joy of travel that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. Thanks again for your feedback. I hope you would give us another chance in the future. Sincerely, Connie D Case Manager IHGService
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csilluskaaa wrote a review Sep 2020
Redditch, United Kingdom69 contributions6 helpful votes
+1
Such a disappointment. As we arrived we have noticed black mould marks on the ceiling in the bathroom. I travel a lot and never seen similar even in other hotels. I could not stop thinking why on earth they give us this room, terrible for 115 pound. We arrived late and all the windows were opened on our room, it was really cold, and there was no heating to warm up the room. I tried to go to the pool, but if you are an overnight guest, they dont give you much of chance for available time slot. We went to the bar for drinks, it was a problem that we havent booked in advance, but for drinks... It is a bit overpriced, 2 gin lemonade cost 13 pound. 1 budweiser and 1 cider cost 11 pound. The bed was unconfortable, both of us were rolling ro the middle. Breakfast was ok, but you need to go for a timeslot then you need to wait until the serve you the hot breakfast as you are not allowed to touch. It is weird.. maybe have a breakfast somewhere else. This was the first time and also the last that I booked holiday inn, lesson learnt. PS. this was room 116.
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Date of stay: September 2020Trip type: Travelled as a couple
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PRICE RANGE
US$68 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chester south hotel chester, chester holiday inn
FORMERLY KNOWN AS
Posthouse Chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
145
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Frequently Asked Questions about Holiday Inn Chester South
Which popular attractions are close to Holiday Inn Chester South?
Nearby attractions include Chester Zoo (7.7 km), Escapism Chester (4.2 km), and Breakout Chester (3.7 km).
What are some of the property amenities at Holiday Inn Chester South?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Chester South?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Chester South?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Chester South?
Conveniently located restaurants include Meltdown Chester, Pierogi, and Bean and Cole.
Are there opportunities to exercise at Holiday Inn Chester South?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Chester South?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Chester South offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Chester South?
Many travellers enjoy visiting Chester Cathedral (4.0 km), Chester City Walls (3.9 km), and Eastgate & Eastgate Clock (3.9 km).
Is Holiday Inn Chester South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.