We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill.
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Refrigerator in room
Good to know
Visit hotel website
Special Offer:Up to 25%* Off Hotel Sale
Hoole Hall Warrington Road Hoole, Chester CH2 3PD England
All reviews the marco pierre white restaurant mpw restaurant double tree warm cookies hoole hall outdoor jacuzzi on arrival spa facilities presidential suite garden restaurant lovely hotel garden room great spa my partner building work lovely grounds steam room
Used the Spa and gym. Found sauna not working and shower area had not been serviced ie no products for showers.
The gym had no available staff to discuss use of equipment
Main reception was understaffed both in hotel section and gym reception
A last minute booking to make the most of the Xmas markets and although we arrived early reception pre-logged our room and stored our luggage. Also booked our taxi for trip into town and on our return we found our bags placed in the room....More
Date of stay: November 2018
1 Thank ernief169
Response from DoubleTreeChester, Guest Relations Manager at DoubleTree by Hilton ChesterResponded 3 weeks ago
Thank you for choosing to stay with us to enjoy the Chester Christmas markets, and also for taking the time to share such a lovely review of your experience here at DoubleTree by Hilton Chester.
Our team take great pride in offering high...More
What a fabulous hotel stayed with 5 of my girlfriends. The hotel was most accommodating arranging rooms next door to each other and little gifts in the rooms. Ate in both restaurants absolutely amazing food. Spa facilities excellent very relaxed just booked again for the...More
Staff lovely, atmosphere lovely, food was beautiful. Will definitely be returning!!
The grounds are also stunning, convenient parking. Didn’t get to use the spa gym facilities etc - but I can imagine it would be beautiful.
Spent another Xmas night out at the Hilton Doubletree Chester WOW what can I say right from the start it was amazing, arrived early this year so booked sparkling afternoon tea in the Marco Pierre White restaurant, they didn’t disappoint it was fantastic, freshly made...More
Response from DoubleTreeChester | Property representative |
Thank you for your question. We have a number of different rates available to suit our travellers requirements. We do offer rates which are inclusive of breakfast. When booking online at the Hilton website... More
Thank you for your question. We have a number of different rates available to suit our travellers requirements. We do offer rates which are inclusive of breakfast. When booking online at the Hilton website these will be clearly be indicated as such.
If you require further assistance when reserving your room, please contact our in house reservations team either by telephone or by email, who will be delighted to assist.
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend... More
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend millions redeveloping a property to a very high standard and then don’t pay to dollar to get good management to run the place. I see it as very shortsighted as a good team could quite easily earn their salaries with extra sales i.e. it was hard work trying to order food and get more drinks!